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“Great stay!”

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Black Hawk Motel & Suites
Ranked #1 of 75 Hotels in Wisconsin Dells
Certificate of Excellence
Reviewed 2 August 2014

We decided to stay one more night at WI Dells after checking out of our hotel. We say their ad in a local magazine and it looked to inviting and family oriented. Fortunately they had a vacancy when I called. They were very helpful and friendly and even upgraded up our room before we arrived. There were five of us, 3 adults & 2 kids. The room they gave us was VERY CLEAN & COMFORTABLE. There was room to walk around and the little kitchenette area was nice. We were even able to use the table & chairs that you find in most hotels but you really can't get to because there isn't a lot of room. Outside of our room were lawn chairs and a table and we even had a grill nearby. We met our neighbors who were very friendly and so we all decided to grill out, combine our food and have dinner together-there was also a picnic table that we could use. Our only regret was that we didn't stay there from the first night. I would definitely recommend staying at the Black Hawk Motel. Oh, and Noah's Ark tickets were included for everyone.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Melba S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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732 - 738 of 1,651 reviews

Reviewed 1 August 2014 via mobile

Very clean, free Chula Vista and Noah's ark tickets, really what more can you ask for? Friendly staff. The only thing bad in my opinion is the parking (kinda tight), other than that I will def be staying again next year. The people in the room next to us were very nice as well.

Stayed: July 2014
2  Thank CPDRican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

I booked this Motel for the first time for my husband and kids, it was very well worth it! We visit the Dells on a yearly basis and have stayed at big-well known & pricey resorts in the past and after our stay here, I will no longer be booking anywhere else. Not only does the property have great amenities, they give you passes to two different water parks for each day of your stay! This is such a deal! We also received the Passport to Savings book and we used it for The Original Ducks. The rooms are very clean, the area is quiet, yet within walking distance of downtown dells and a few minutes of a drive to all attractions. I highly recommend Black Hawk Motel for your stay! Oh, the best part is when I turned in our key, Brad the owner thanked me by name.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank patti804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Just got back from another great stay at the Black Hawk. This time we were in room 22, a good location, right next to the arcade and pool. Although the room was tiny, we only needed room for two and it suited us just fine. In fact, the space was very well thought-out and not an inch was of space was wasted.

As always, the room was clean and fresh and the staff, from the front desk to the maids that cleaned the room were friendly and professional. The two water park admissions were great too. The retro video games in the arcade are a hoot, and most are still only a quarter!

A couple of concerns, however. The website needs to be updated since the hotel no longer offers a ten dollar discount to the Embers restaurant. Instead there is a 10% meal discount in one of the many coupon books available.

Also missed is the old bargain hard-card with 2-for-1 deals. In its place is a less attractive, but still appreciated "splash card". The discounts are not as good as they once were. Gone too is the package deal for golf at Pine Crest Par 3. That was really missed!

WiFi was a bit spotty too, but I've experienced that at much higher-end hotels so that wasn't a big deal. The diving board, however, was gone... not sure if it was under repair or being removed. The indoor pool also lacked the kiddie slide that has been there for years. We noticed it across the street in a parking lot. Repairs?

The air conditioner was very noisy and much too large for a tiny budget room, but it certainly did keep the room cool (it didn't take long).

One of the outdoor charcoal grill that was near the playground that we were used to seeing was gone. No matter, we just used the one near the laundry, but would have preferred the one that was removed.

I also noted on the guest rating card that the motel was asking "for a small increase in rates", what kind of entity would the guest like to see? I think the motel, overall, is fine as-is and I hope they do not consider entering the restaurant market as it would probably not be profitable, especially with a new eatery opening up every other day in the Dells.

If this review sounds negative, it most certainly is not. Overall, the experience was great, as it usually is. With the competitive motel/hotel market in the Dells, and with Mt. Olympus buying up everything in sight (and then not keeping it up or giving good service), it's crucial that smaller independents like the Black Hawk, continue their tradition of great service, and value pricing.

We will certainly be coming back.

Room Tip: Book early... this place is popular!
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Where can I start?? After the first motel we stayed at walking into black hawk was a relief. Our room was super clean and updated. Flat screen tv, nice size frig, two sinks, microwave, dvd player, and euro bath shower gel dispeners. Nice shower too. But even better was how clean the pool and hot tube areas were. Its a must stay and we will be back soon.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank toaplaceilove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Finally able to book a room here after reading about all the good reviews. Well worth the wait-- great retro type motel, super clean, staff is great, outdoor pool is heated so you can enjoy in the later evening. The bed was comfortable, nothing to complain about at all. Parking is right outside the door. The free waterpark passes to Noah's Ark and Chula Vista are a bonus also! (which saves you some money at Noah's Ark for sure since you now have to pay for parking and lockers!) Next time I am in the Dells, will try to stay here again, unless it is all booked up!

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank heather l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

We stayed in room 72 whirlpool suite. For the negative it doesn't have an area to hang clothing just a couple hooks. That's it for negative. Positive we stayed here after our Sparta -Elroy bike trail trip we were tired so we did not use the pool or fun stuff in the dells. Our room is away from the pool area up the road a bit which we preferred as it was very quiet. However it is in walking distance to the pool. Our room was large and we have our own parking numbered stall by our unit. It is like your own little lodge. We have two lawn chairs and little table out front and there was a couple slides and picnic area next to us as well.
Excellent whirlpool, it was wonderful after our day long trip. Room was clean, coffee maker, micro and larger refrigerator was very accommodating. Small table two chairs. I know you can have free passes to some area water parks as we'll. check with the motel for that.
All around excellent. Friendly helpful staff. I am very happy with my trip advisor app. I found this motel via trip advisor and reviewed the reviews and based our decision on it. I normally stay at chain hotels and would have passed this up as a small motel. The value is extremely good as this is a tourist city. This motel is away from Thule main stream of things just a bit but we'll worth it. We ordered delivery service as recommended by the motel from the pizza pub as it does have a full menu. Again excellent choice.
I would stay here again in a heart beat

Room Tip: Check out their website and ask the staff what best suits your family needs
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank litetravel68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Black Hawk Motel & Suites

Address: 720 Race St, P.O. Box 15, Wisconsin Dells, WI 53965-1612
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Wisconsin Dells
#1 Family Hotel in Wisconsin Dells
#2 Business Hotel in Wisconsin Dells
#2 Best Value Hotel in Wisconsin Dells
Price Range: £44 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Black Hawk Motel & Suites 2*
Number of rooms: 76
Official Description (provided by the hotel):
All Rooms NOW NEWLY RENOVATED. Receive FREE Wet and Dry Parks! All guests receive FREE Waterpark pass admission to Noah's Ark - America's Largest Waterpark (Memorial Day - Labor Day) & Kalahari Indoor (dry) Theme Park (all year). Choose from 29 different room types, from budget to family, suites and whirlpools rooms, kitchenettes and vacation homes. Plush Beds, fridge, microwave, in-room coffee, hairdryer, and reserved parking for all rooms. Heated Indoor pool w/ slide & hot tub, sauna open until 11:30 pm each night. Heated outdoor pool w/ slides, 2 playgrounds, grills, coin operated laundry, and Retro Arcade w/ Billiards, Donkey Kong, Ms. Pac Man and other classic games. Located just 4 blocks from downtown Wisconsin Dells. Receive multiple coupons for area attractions and restaurants. We are family owned & operated since 1945, we look forward to accommodating you and your family! ... more   less 
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Also Known As:
Black Hawk Hotel Wisconsin Dells
Black Hawk Wisconsin Dells

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