My husband and I made our first trip to Wisconsin Dells this past week. We tried the Black Hawk because of their reviews and we were very pleased with what we found. Kind of like a diamond in the rough.
The front desk was very friendly. We were pleased with the cleanliness. The new mattresses were heavenly. The towels were clean and very white. The view from our room overlooked the outside pool. The whirlpool tub, in the room, rocks.
When we arrived into our room, we started to put items into the fridge that was provided....we found the door was sprung and would not close tightly. We made a phone call to the front desk. In 5 minutes the owner was up to our room. Took a look, left, and returned with another young man. They took to fridge out and replaced it with a brand new one. This took a total of 15 minutes from call to finish. Outstanding customer service!!
We brought food to grill out on the charcoal grill at the motel and it worked out very nice. Bring your own charcoal and starter, we did. It is also available at the front desk if you don't want to haul it with you.
We will definitely come back to this motel in the future. We may have to bring friends and family and rent one of the cottages for us all.
- Official Description (provided by the hotel):
- All Rooms NOW NEWLY RENOVATED. Receive FREE Wet and Dry Parks! All guests receive FREE Waterpark pass admission to Noah's Ark - America's Largest Waterpark (Memorial Day - Labor Day) & Kalahari Indoor (dry) Theme Park (all year). Choose from 29 different room types, from budget to family, suites and whirlpools rooms, kitchenettes and vacation homes. Plush Beds, fridge, microwave, in-room coffee, hairdryer, and reserved parking for all rooms. Heated Indoor pool w/ slide & hot tub, sauna open until 11:30 pm each night. Heated outdoor pool w/ slides, 2 playgrounds, grills, coin operated laundry, and Retro Arcade w/ Billiards, Donkey Kong, Ms. Pac Man and other classic games. Located just 4 blocks from downtown Wisconsin Dells. Receive multiple coupons for area attractions and restaurants. We are family owned & operated since 1945, we look forward to accommodating you and your family! ... more less
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- Also Known As:
- Black Hawk Hotel Wisconsin Dells
- Black Hawk Wisconsin Dells