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“Nice owners and clean room”
Review of Starlite Motel

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Starlite Motel
Ranked #44 of 74 Hotels in Wisconsin Dells
Reviewed 21 June 2013

The good: the room was clean and they kept the facility outside clean as well, it came with park passes to Chula Vista (which was absolutely amazing) and made the trip enjoyable, the owners were nice and friendly. I thought the bed was fairly comfortable. Location is nice bc it is close to about everything

The things that could be better: I thought we were getting two queen beds and they were double beds. The door to our room didn't touch the ground and all the smokers out on the porch had their smoke blowing into our room. The old wall a/c unit was louder than our small tv. The tv in our room was at best a 19" old tv with bad sound. The shower head was pretty low hit me directly in my neck (I'm 6'2"). Our biggest issue was the security on the door. It had no deadbolt or security bar...just a chain and an old turn lock on the door handle (like we have in our bathroom at home). Anyone could get in easily.

The hotel is a good value location and pretty average for what we saw. Some in town seemed better and some in town looked far worse.

  • Stayed: June 2013, travelled with family
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Thank Bigjayhawkfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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77 - 83 of 118 reviews

Reviewed 15 June 2013

Had a great time at the Starlite Motel. Don't usually write reviews but feel compelled to share my good experience with others. Service was great, lady at the front desk was more than helpful. Room was one of the cleanest I'd ever stayed in. Pool was perfect for my kids. Value was unbeatable (cost of the room included free passes to Chula Vista Waterpark. If we had to pay for 4 people to get into Chula Vista Waterpark, the cost would exceed what we paid for the room). Would stay here again in a heartbeat. Also, nice location, two blocks to downtown. Overall I give this place an A++++.

  • Stayed: May 2013, travelled with family
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1  Thank Josephine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visit_starlite, Manager at Starlite Motel, responded to this reviewResponded 6 March 2015

Dear Josephine,

Thank you for taking the time to write a review of your experience at the Starlite Motel. We are thrilled that you had a good stay with us and that you found our staff to be friendly and accommodating. We always want every guest to have the best possible service/experience whether it is their first time or their tenth time. We pride ourselves and work very hard on the cleanliness of our rooms and our entire property. We are glad to hear that you enjoyed the FREE passes to Chula Vista Waterparks. It is nice being on the strip within walking distance to the shops and restaurants. The Mobil gas station located kiddie corner from the motel is very convenient for snacks and to put gas in your vehicle. We look forward to your future visit with us.

Sincerely,
The Management

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Reviewed 15 June 2013

Pros:
* Price $52 all included (June 12th 2013).
* Clean room, nice bathroom
* free chula vista passes (went to relax on lazy river before diner, was great).
Cons:
* No Fridge/microwave.
* Not the best bed.
All in all a very nice stay for an awesome price with free passes to a great water park! Bed could have been better but that was our first night in 3 years without kids so any sleep is great sleep!

  • Stayed: June 2013, travelled as a couple
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Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visit_starlite, Owner at Starlite Motel, responded to this reviewResponded 18 June 2013

Dear David,

Thank you so much for taking the time to write a review about your stay with us! We are very happy to hear you enjoyed your stay with us and Chula Vista Waterparks! We put a lot of time and effort into keeping our rooms clean. Our most economical rooms do not include a microwave or refrigerator. We are sorry to hear that you found our beds a bit uncomfortable since we replaced all mattresses and box springs in May 2012. We look forward to your return visit with us in the near future!

Sincerely,

The Management

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Reviewed 6 March 2013

I stayed with 3 girls, the family running the hotel was VERY nice and helpful!!! We went to chula vista during the days and ate out along the strip in the evenings.....CANNOT BEAT THE LOCATION!! Would I go back?, ABSOLUTELY!!! Great vacation and AFFORDABLE!!

  • Stayed: June 2012, travelled with family
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Thank Jennifer R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visit_starlite, Owner at Starlite Motel, responded to this reviewResponded 9 May 2013

Hi Jennifer,

Thank you so much for taking the time to write a review about your stay with us! We are very happy to hear you enjoyed your stay with us and Chula Vista Waterparks! Glad to hear that you and your girls walked the strip and enjoyed downtown Dells in the evening. We look forward to your return visit with us in the near future!

Sincerely,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2012

Clean is the word. The room was spotless, cleaner than any other place I'd stayed at (even some of the bigger chains). The lady at the reception office was very helpful. She gave us lots of coupons and good advice, like leave the car here and walk a few blocks to get downtown. This way we avoided having to hunt for quarters to put in the meters. She also recommended a nice breakfast place that was just next door. The pool was nice, we swam in the evenings after running around all day with our two boys. We went to Chula Vista Waterpark because the room came with free tickets there. We had an overall great time in the Dells. We plan on coming back to this motel next year.

  • Stayed: August 2012, travelled with family
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1  Thank Hunter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visit_starlite, Owner at Starlite Motel, responded to this reviewResponded 7 May 2013

Dear Hunter,

Thank you for your comments about your stay at the Starlite Motel. It was a pleasure to have you and your family staying with us. I am happy to hear that we provided great service and had all the right amenities to accommodate your needs. We take pride in having a well kept and clean facility. I am glad that you and your family enjoyed Chula Vista Waterparks. We look very forward to seeing you and your family next year!

Sincerely,

The Management

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Reviewed 22 August 2012

First, I must say that I read the reviews before coming to the Starlite Motel. Second, I have to say that I can’t see where any of the negative reviews came from. I had a very good impression about this place as soon as I arrived. The customer service was great, very friendly staff. When I got to my room it did NOT smell bad. The room was nice and clean and I felt like I was at home. Beds were very comfortable. We had the air-conditioner running in the room and it was nice and cool. We also received free Chula Vista Waterpark passes, which we used for three days. Our kids had a wonderful time!

The outdoor pool was very nice and clean. The location was ideal because the motel is located right on the strip in close proximity to downtown stores and restaurants. There is no need to pay for street parking. We will definitely stay here again when we visit the Wisconsin Dells area! The price for the room with waterpark passes was very reasonable compared to the big resorts.

  • Stayed: August 2012, travelled with family
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2  Thank Joanne Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visit_starlite, Owner at Starlite Motel, responded to this reviewResponded 6 May 2013

Dear Joanne,

Thank you so much for your review! We are so glad to hear you and your family enjoyed your stay with us and Chula Vista Waterparks! We put a lot of time and effort into keeping our rooms clean. We have very high expectations and believe our guests deserve the best! We strive to keep our rooms and our property in the best possible shape we can. We are also very happy to hear that you felt welcomed during your stay. We are always here to help in any way we can so you can enjoy your stay. We definitely look forward to seeing you and your family in the future! Best regards to you and your family!

Sincerely,

The Management

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Reviewed 18 August 2012

not so kind staff,,, watch your every move feel more like boot camp because you being watch all the time,, pool can be cleaner, bed cover was nasty with long blond hair in it,,,,not a good place if you thave kids with you or ppls who want to hve fun,,, best for older ppls who only want to sleep or rest and be close to downtown dells, but there all so other motels close by, so do your home work first,,,,,,,,, dnt think i will be going back tho, cant take the watching my every move im on vactions to enjoy my self....

  • Stayed: August 2012, travelled with family
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1  Thank Swanice R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visit_starlite, Owner at Starlite Motel, responded to this reviewResponded 20 August 2012

Dear Swanice,

I’m sorry that you were disappointed with your stay at the Starlite Motel.

As I recall, you had your windows and doors open while running the air conditioner. We politely asked you to abide by our policy, which is to close your windows and doors while using the air conditioner. When exposed to hot and humid air, the air conditioner freezes up and stops working.

If there was an issue with a bedspread, you should have brought it to our attention. We do not replace bedspreads after each customer. Our swimming pool is cleaned daily but it is outdoors. If the weather is windy, debris from trees may fall inside the pool. We do our best to keep it clean. In fact, we receive many compliments from satisfied guests on how meticulously clean our rooms and facilities are.

We have many satisfied customers with families who really appreciate the FREE Chula Vista Waterpark passes and Discount Book that they receive with their stay. We cater to families with children on a tight budget. Our customers love the savings they get by staying with us.

You did not mention that we gave you an early check-in and three FREE Discount Books for your family. Only two Discount Books were included with the room and I did not charge you the $20 for the extra coupon book.

Although we can’t please everyone, we certainly try our best. We have been family owned and operated since 1991 and pride ourselves in taking care of our guests and providing satisfaction and service with a smile.

Sincerely,

The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Starlite Motel

Address: 727 Broadway, Wisconsin Dells, WI 53965-1555
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Swimming Pool
Hotel Style:
Ranked #44 of 74 Hotels in Wisconsin Dells
Price Range: £23 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Starlite Motel 2*
Number of rooms: 36
Official Description (provided by the hotel):
Located in the heart of downtown Wisconsin Dells, across from Bowman Park. We have 36 newly remodeled rooms. We take pride in making your visit relaxing and enjoyable. Cancellation policy: 72 hours notice on standard rooms and 5 days notice on suites. Early checkouts subject to 72 hour notice. Complimentary coffee. Non-smoking rooms available. Cable TV, Outdoor heated pool, air conditioning/electric heat, adjoining rooms/family suites, queen/king size beds, jacuzzi rooms, free ice. Check in: 2:00 pm. Check out: 10:00 am. Refrigerators/microwaves/rollaway beds/cribs available upon request for $5-$10 per night. Casino shuttle available. All major credit cards accepted. Open year round. ... more   less 
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Also Known As:
Starlite Motel Wisconsin Dells
Starlite Hotel Wisconsin Dells

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