I have been to the Dells all of my life and have stayed almost everywhere there, including the regular Wilderness Hotel. But I have to say that this was the best room by far. My boyfriend and I stayed in the two bedroom condo on October 26 and October 27-a few weeks ago.
At first they sent us up to our room, but people were still in there cleaning so we weren't thrilled..but we waited only about 10 minutes...so it as OK. When we walked in the room, we were very excited to see just how much room there was for 2! It was very romantic to have a view with lake/trees and the jacuzzi was really nice and clean. The sun room is so pretty...and there are no shortage
of tv's there, although the CD player didn't work well and was kinda distorted sounding. The king bed in the master bedroom was very comfortable, but the queen beds in the other room were just OK.
We felt very comfortable there and it was very quiet except for a little boy decided to skateboard outside on the path back and forth in the morning below our room. The only real negative thing about this place is the check-in time is at 4:00pm and they told me on the phone that they were almost 100% sure we could get an early check in...but then that changed, and check-out is 11:00am..and when checking out we asked for an extended check-out, which they said would cost an extra $25 an an hour....that was pretty tracky considering downtown Chicago hotels give you a later check out and almost always accomdate an extended one.
The staff seemed a little pre-occupied as well....at times there was no-one there when we had a question..we had to wait for them to come almost out of hiding. The staff also does not seem to go out of their way to greet or answer questions.
But we would go back again...probably only in the fall/winter with the specials.....and because summer there has to be crazy with the families trying to cram-in as many people in one condo as possible.
Here's a tip for the MANAGEMENT: At the Kalahari there are signs that hang in the halls of the units that tell people to keep their voices down...you guys should try that.
ALSO: If there is room available, let people have the extended check-out...it's good for business and WORD travels fast.
- Also Known As:
- Wilderness On The Lake Hotel Wisconsin Dells