We have been there numerous times, but the activity center is a mess. The tennis courts are filthy and used for storage. Most of the lights don't work on one tennis court. Water leaks into one corner. The locker rooms are cold in the winter. No soap dishes in the showers? Really? There aren't enough full-sized lockers for our clothes. They put the lockers near an outside door where people can see us dressing. Since no one in management or maintenance uses the facilities, they have no idea what it is like for us. The front desk doesn't pass on information, so nothing is improved.
These aren't big money issues. The place could be much better with a better maintenance staff that is accessable to guests. We never see the manager. Shouldn't she be mixing with guests to see how things are going?
Credit where credit is due. Since my January review, improvements have been made. The tennis courts seem to be on a regular cleaning schedule and are clean. They finally repaired all of the lights on the main playing court which is a huge improvement. Thank you.
There are still only two full-sized lockers in the men's locker room, so if two other adults are swimming or working out, you are out of luck. The showers still lack soap dishes. One member brought a shower rack for us to use, but maintenance keeps taking it down for some reason. The outside door to the locker room remains a problem.
- Official Description (provided by the hotel):
- Located halfway between Chicago and Minneapolis, Wisconsin Dells is the ideal spot for your next wet and wild family adventure. With water and amusement parks and shows and attractions galore, there's plenty to love about this destination, and Mirror Lake and Tamarack Resort is just minutes from it all. Five different condo-style layouts all feature full kitchens, fireplaces and space for the whole family. Onsite amenities include indoor and outdoor pools, sports courts, a pond, game room, and fitness facilities. ... more less
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- Also Known As:
- Tamarack & Mirror Lake, a Festiva Hotel Wisconsin Dells
- Tamarack And Mirror Lake, a Festiva Resort
- Fairfield Wisconsin Dells