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“Fun place, great customer service, lots of amenities”

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Tamarack & Mirror Lake, a Festiva Resort
Ranked #27 of 75 Hotels in Wisconsin Dells
Minneapolis, Minnesota
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fun place, great customer service, lots of amenities”
Reviewed 5 August 2014

Stayed in a 2 bedroom condo from July 27 thru July 30. Very affordable thru Booking.com. Nice location right off the freeway. Great customer service at check in and at the activity center. Outdoor and indoor pool, 2 game rooms (cost money), paddle boats, bikes, all available to use during your stay. Condo was clean, roomy, really nice. TV and DVD in each bedroom. I chose this resort because it was just myself and my grand daughter and her friend who are 12. They had their own bedroom and bathroom. They loved it. I was very comfortable with them walking around the resort and going to the game rooms. The lake is small with a foutain in the middle and was very comfortable with them taking the paddle boat out by themselves. They wore life vests. Took the girls to House on the Rock (hour drive) but they loved it. Went to Khalahri Water Park which they enjoyed. Near all eating areas. Would certainly stay again.

Room Tip: There are 6 units to a building. The end units have more windows. It can get a little noisy if yo...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank kattt48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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160 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 July 2014 via mobile

Took a chance when this location popped up on hotels.com. It was wonderful and affordable. Close to everything, but tucked out of the way. Nice condo, roomy and perfect for our family!

The on site amenities were great, laundry, pools, game room, just to mention a few.

Stayed July 2014
Helpful?
5 Thank Sapphire J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2014

I don't know if we just got lucky by getting a newer condo or what but when we walked in we were AMAZED!! It was beautiful. It was clean and modern looking and more space than we needed. I was on a trip with a total of 4 girls and when we booked the hotel, we were under the impression we were going to get a 2 room suite, we had no idea that we would be getting a 2 room, 1 and 3/4 bath condo with 2 fireplaces, a living room, a walk out patio, full kitchen, dining table and a pull out couch!! It was very tastefully decorated with modern tile and faux hardwood flooring. Both bathrooms were filled with linens so we had plenty of towels for our 2 night stay. We were surprised about the no housekeeping but for 2 nights it was no big deal. The kitchen was stocked with dishes, pots and pans, silverware, pretty much anything you need to cook in a full kitchen. We loved having a big fridge and freezer, and the freezer even had an ice maker in it. The only thing that was a little rough was that we could not get the windows open and the back screen door was hard to open and close but the rest was very clean and comfortable. We were a short walk from the pond that was filled with ducks that kids can feed and you can fish and paddle boat in it too. We didn't enjoy all of the amenities while we were there but it looked like a lot of fun! It would be a great place for a family stay! Very close to the main "Dells" area. The staff was friendly and there is a linen exchange area so you can get more towels and new sheets any time that you want. The only other negative is the 10AM check out time. I asked for a late check out but was told they don't have that option because they were booked full. I would go back and bring my family back too!

Room Tip: We stayed in the Mirror Lake condos - #2!!
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Smg02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Millville, New Jersey
Level 5 Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 July 2014

We flew into Madison from New Jersey to visit family and spent the week at the Tamarack. The latest reviews are pretty tough on this place. The staff was very friendly and helpful, our unit was very clean. Yes, the towels we had were on the old rough side, and we didn't have any housekeeping at all, but we were welcome to exchange them at any time, and they did have nice pool towels. Arriving by plane and renting a car we often hit the very close Super Walmart, for food, and liquid body soap. Our unit was in the back, (Parkview) and it was extremely quiet and with a view of the birds, and woods. We had outside concrete deck with seating for 4 and it was lovely. Barbecue pits are outside the unit, and you can get quick start supplies you need at the Walmart. We cooked outside only once the last night, and wished we had done so more than once. Indoor pool was very nice, and also the outdoor pool was warm and clean. The grounds were well maintained, and while traveling as a couple, I did note it would be a nice place for families. I saw no bugs, and did notice they had evidence of a insect service. Never having been to the area, we partook of the beauty of the natural sights, but not the water parks. It was very busy on the weekend, but not too bad during the week. I travel quite often, and other than not having housekeeping, like some resorts do, I found Tamarack to be on par for a timeshare, esp. with the large grounds to walk and or bike ride. (Bikes are provided for free to use in resort.) They did provide liquid dish soap and 2 dishwasher soaps, and basically all the kitchen supplies you could use, except for condiments. You were not expected to clean up at the end of the week, just lock up and turn off AC/Heat. Units also had a gas fireplace.

Room Tip: Condo units along the back are quiet, for families you may want to be near the outside pool.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Janet A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin Dells, Wisconsin
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2014 via mobile

My family and I bought a 2 bedroom Groupon for this property for $300.00 for 4 nights. The condo was ok. They have little tv's, beetles bugs,stink bugs,box elder bugs,and very old towels. I called the front desk and the maintenance guy came with a vacuum cleaner to get them up. After they came 3 different times with a vacuum cleaner and that didn't work. I just stayed gone all day and came back to the room when it was time to go to sleep. The manager didn't even try to compensate me in no kind of way. She said the only thing she could do is move me to another room which might have the same problem. If I didn't have the kids with me I would have left on the first day. I will not be back!

Stayed April 2014
Helpful?
4 Thank Jacquelyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 5 Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 April 2014

My family and I ended up staying here with a Groupon deal. We had the 3 nights in a one bedroom for $219 bargain. The place is well worth the bottom-dollar discount. My one sentence summary of the property: average Wisconsin Dells accommodations off the main strip, with a good service staff but dated units. They also offer discounted tickets to Kalahari and local restaurants- a nice perk.

This location is one exit north of the main Wisconsin Dells strip. I personally don't care much for the kitschy Wis Dells vibe, and all the tourist trap stuff turns me off. My kids, however, love water parks and everything Wisconsin Dells has to offer. This place was a nice middle ground for us. The staff at the front desk are so friendly- it's really pleasant to experience that Wisconsin hospitality. The proof they were genuinely nice? They remembered my kids the next day when we stopped in to buy discounted water park tickets.

Condo unit was OK. We had a fully furnished kitchen/one bedroom unit. The bedroom was decent, the sofa sleeper in the living room needs to be replaced. It was flat as a pancake and you could feel every wire in the mattress. The overall furnishings were pretty basic, but they served our purposes as a family with young kids just fine. The property is pretty cool- there's a lakefront, playground, indoor and outdoor pools, and a workout room.

Overall? I'd definitely recommend for anyone with a family if you want to get away from the Water Park scene at night. The condos are clean, well maintained, and comfortable, if a bit dated. I would certainly come and stay here again next time I am in the Dells.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 March 2014

Original review:
We have been there numerous times, but the activity center is a mess. The tennis courts are filthy and used for storage. Most of the lights don't work on one tennis court. Water leaks into one corner. The locker rooms are cold in the winter. No soap dishes in the showers? Really? There aren't enough full-sized lockers for our clothes. They put the lockers near an outside door where people can see us dressing. Since no one in management or maintenance uses the facilities, they have no idea what it is like for us. The front desk doesn't pass on information, so nothing is improved.

These aren't big money issues. The place could be much better with a better maintenance staff that is accessable to guests. We never see the manager. Shouldn't she be mixing with guests to see how things are going?

Updated review:
Credit where credit is due. Since my January review, improvements have been made. The tennis courts seem to be on a regular cleaning schedule and are clean. They finally repaired all of the lights on the main playing court which is a huge improvement. Thank you.
There are still only two full-sized lockers in the men's locker room, so if two other adults are swimming or working out, you are out of luck. The showers still lack soap dishes. One member brought a shower rack for us to use, but maintenance keeps taking it down for some reason. The outside door to the locker room remains a problem.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tamarack & Mirror Lake, a Festiva Resort

Property: Tamarack & Mirror Lake, a Festiva Resort
Address: 874 Xanadu Rd, Wisconsin Dells, WI 53965-8266
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
#26 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Tamarack & Mirror Lake, a Festiva Resort 3*
Number of rooms: 136
Official Description (provided by the hotel):
Located halfway between Chicago and Minneapolis, Wisconsin Dells is the ideal spot for your next wet and wild family adventure. With water and amusement parks and shows and attractions galore, there's plenty to love about this destination, and Mirror Lake and Tamarack Resort is just minutes from it all. Five different condo-style layouts all feature full kitchens, fireplaces and space for the whole family. Onsite amenities include indoor and outdoor pools, sports courts, a pond, game room, and fitness facilities. ... more   less 
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Also Known As:
Tamarack & Mirror Lake, a Festiva Hotel Wisconsin Dells
Tamarack And Mirror Lake, a Festiva Resort
Fairfield Wisconsin Dells

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