Lovely rooms (the beds!), property, spa services (please make the Peppermint Pedisage longer), turn-down service, breakfast and house body scrub.
Please continue to encourage your "quiet" philosophy. There were a couple of bridal parties that were there during our stay that had a difficult time adhering to this policy. (Ricard was wonderful at reminding them, and then subsequently treated terribly by these women) You may want to consider amending the "quiet" contract, that we must sign upon arrival, and add a clause about being dismissed from the property if rules cannot be obeyed.
Please work on your service at the pool bar. We only spent a couple of hours at the pool because the service was substandard. We had to leave our table and walk up to the bar to get a menu, we could not get a server to come to our table without waving them down (each time we wanted a cocktail and food.) This is completely unacceptable for a spa of this caliber.
And lastly, and this is a deal breaker for me. Sundara has branded themselves as a healthy retreat - having your groundskeeper spaying "Roundup" on the weeds as I am leaving only proves that your whole "health and wellness" philosophy has not been implemented at ALL levels. Pity.
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