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“Best customer service in hotel industry.”

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Mountain View Motel and Campground
Ranked #11 of 17 Hotels in Buffalo
Bozeman, Montana, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best customer service in hotel industry.”
Reviewed 8 August 2014

My wife and and I were traveling through Buffalo and needed a place to stay with our two dogs. When booking, the reason we went with Mountain View was because the owner was the most kind and polite on the phone when calling for rates. We booked our room and received a call on our way to town to let us know they had overbooked the hotel and our room was unavailable. The owner was genuinely sorry and remorseful that our room was unavailable and had already called ahead to find us a room at another hotel. When doing this, the owner was willing to help with some financial costs for our inconvenience. I have never heard of taking care of a customer like this. Unprecedented in today's society of people not holding themselves accountable for their actions. Thank you Mountain View hotel. We appreciate everything you did for my wife and I to enjoy our stay in Buffalo.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank braineys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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75 reviews from our community

Traveller rating
    41
    19
    7
    7
    1
See reviews for
26
27
9
Business
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Buffalo, Wyoming
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

i found this place to be so relaxing , my cabin was beautiful and rustic, just what I was looking for. I love the courtyard which is surrounded by trees. Listening to the birds and watching the squirrels play. It was so very relaxing, since I was from L.A, California. I've since moved to buffalo because of my stay at the Mountain View Motel, that one visit sold me on Buffalo.

  • Stayed June 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
Thank sandra p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, Missouri
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 July 2014

We ride a motorcycle all around the US and enjoy the smaller Motels. Mountain View was not cute, fun or clean! Do not stop, keep on driving ! It is over priced, the outside area is very unkept and hardest bed in the west!

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
4 Thank MS S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phuket Town, Thailand
Level 5 Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 June 2014 via mobile

Stayed here after leaving Yellowstone. Rooms are charming and wonderful. Regular strong AC unit, super powerful gas heater. TV and decent cable, awesome decor, laundry on-site, great staff and prices. Only slight complaint was slightly weak shower pressure, but whatever, stay here!

Stayed June 2014, travelled as a couple
Helpful?
Thank paulieweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 May 2014 via mobile

Nice lady running the place. Cabins look to be WW2 era. Could use new furniture. Shower modern, but bath area and door are small. Room needed a few things fixed. Camping on the fringes of the property, and assisted were run down and dirty. Price was good. So cabin itself is fine.

Stayed May 2014, travelled as a couple
Helpful?
Thank ltcajh .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2014

These guys here were really nice. Helped us back in and hook up. However if I had seen the "campground" I would have kept going. We've stayed at the motel before and really liked it. When we saw they had a campground we just stopped because of that. It's really just the side of the motel with hookups. Water and elect. Couldn't get the cable to work though. They would have made it work if we had let them. The staff was very helpful. They were so nice they volunteered that the fairgrounds were free along with another campground up the mountain. We were tired and it was getting dark and who punishes that kind of honesty.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mrswanderingfool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyoming
Level 5 Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 November 2013

Mountain View Motel has awesome rustic log cabins for a reasonable price. The biggest negative is that the bathroom is kind of micro-sized, but the real log ambiance and wonderful towels make up for it. If you like rustic and are looking for a good value, this is the place for you.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elwhaswan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountain View Motel and Campground

Property: Mountain View Motel and Campground
Address: 585 Fort St, Buffalo, WY 82834-1858
Phone Number:
Region: United States > Wyoming > Buffalo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Buffalo
Price Range (Based on Average Rates): £
Number of rooms: 13
Official Description (provided by the hotel):
Motel, RV and Tent Camping Available. Close to Downtown Buffalo, and the Closest Motel in Buffalo to the Largest swimming pool in Wyoming (which is Free). Just 2 Blocks from the city park and the YMCA. !!Pets stay Free!!, Both pet and non pet rooms available.Nice Shaded Courtyard with a large 7 burner propane grill for guests. Kitchen Rooms Available. New LED HD 1080P TV's in the Rooms. Rooms available with 1,2,3,or 4 beds available. This is a 1920's vintage motor court with nice modernized historic real log cabins. All Rooms have TV, Microwave, Large Frige, Private Bath Room, Scented Candle, Mints on the Pillow.Available for all rooms are, an extra cot, Hot Plate, Hair Dryer, Coffee Maker, Chilled Ice Bucket. ... more   less 
Also Known As:
Mountain View Motel And Campground Buffalo, Wyoming

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