We couldn't wait to arrive and then settle in at this Cheyenne Holiday Inn Express and Suites. We arrived on time. Unfortunately, our room was not ready. The front desk staff explained to us, and eventually, an entire room of people, that their housekeeping staff didn't show up- well, three housekeepers showed up that day. We had to wait 2 1/2 hours with some other exhausted travelers to finally check in. The clerk did take $12 off our room rate. A strange amount but...I was appreciative of it. We decided we would order some food while we waited in the lobby and so I asked the clerks for some help with dinner options. They told me to go look for information on the large computer screen next to the desk. Thanks. Some other guests stepped in and offered some helpful suggestions. The lobby was warm and we walked through warm hallways to get to our room. I blamed it on the fact that the front door was opening and closing a lot during the afternoon- but the common areas of the hotel never cooled off during our stay. Our room was lovely (and cool)- a large room with two Queen beds and a sitting area. Obviously the hotel was either recently built or completely remodeled. It is very modern. The pool area seemed clean but the pool area seemed to be lacking in chairs. The breakfast was your typical Holiday Inn Express breakfast- pretty good with some nice options. I'm giving this hotel a good rating because of its decor, and because I'm hoping the housekeeping and cooling issues are temporary.
- Official Description (provided by the hotel):
- Enjoy Cheyenne s newest and finest lodging accommodations. The Holiday Inn Express Hotel & Suites is located just minutes from the Frontier Rodeo grounds and just 3 miles from the historic downtown district. All guests can enjoy the indoor pool and spa, spacious fitness center, fully stocked business center, meeting rooms and the Express Start Breakfast with no extra charge. Each oversized guest room comes with a microwave, mini-fridge, iron and ironing board, free wireless, high speed internet access, extra large work desk with ergonomic chair, 2, two line phones, ultra comfortable pillow top mattresses, and a spacious bathroom area. The hotel is conveniently located to a wide variety of shops, restaurant and outdoor entertainment opportunities. Come and enjoy Cheyenne s finest hotel, the Holiday Inn Express. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Cheyenne
- Holiday Inn Cheyenne
- Cheyenne Holiday Inn Express
- Holiday Inn Express Hotel & Suites Cheyenne North America - WY