We are unable to rate the property, just our experience when we called wanting more information and wanting to book a room.
The woman who picked up said she was the owner, was very short and ill tempered with me. I tried to be polite and ask my question about the rooms, but was interrupted by her outburst about a travel agent that had called earlier with the same question (yes, that was our agent, but she hadn't answered his question and hung up on him, so I was forced to call myself), in the end I just tried to be extra polite but the level of rudeness was unbelievable, and our called ended with her barking the answer then hanging up on me. Maybe she was having a bad day?
It's a shame, because the location seems like a super place, but I could never go there and meet the person who displays that nasty attitude at her work place.
Basically- 1 star for making the place un-bookable due to bad attitude.
- Official Description (provided by the hotel):
- We are located in the East Yellowstone Valley between Cody Wyoming and Yellowstone National Park. We specialize in overnight stays with special longer stay rates, Weddings, Family Reunions, and Memorial Services. Lofty snow-capped peaks are visible across the valley from the Ranch! ... more less
- Also Known As:
- Schmalz`s Red Pole Ranch Hotel Cody
- Schmalz's Red Pole Ranch And Motel Cody, Wyoming