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Buffalo Bill's Irma Hotel
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Reviews (551)
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Reviewed 11 August 2009

We made reservations in January 2009 for three rooms, the expensive ones($157), for Aug. 1, 2009. We arrived at 4pm that day and were told they had no rooms for us because some people had decided to stay an extra night and they had our rooms. After much heated argument, they decided they could "squeeze" in one room and they were decent enuf to comp rooms in another hotel for the other two couples in our party. Then when I had to go to the front desk to get help with the keys that wouldn't work, they were signing in a couple that had just walked in off the street. I was quickly whisked away upstairs before I could cause a scene over that one. Later that night we talked with 2 other couples who had ALSO had reservations and who were ALSO told their rooms were not available. They didn't argue so they didn't get their rooms comped elsewhere.

  • Stayed: August 2009, travelled with friends
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1  Thank Oddtomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2009

Over three days the service in restaurant was consistently terrible.

  • Stayed: July 2009, travelled with friends
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Thank Henderson33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2009

Stayed one night as we were passing thru on our way to Yellowstone. Our room was spacious and comfortable. The location was fantastic! You can park your car and walk if you care to shop or visit one of the many restaurants. The kids enjoyed the "gunfight" that takes place outside the hotel. Found the staff at the front desk to be rude but staff at the saloon was very friendly and helpful. Had breakfast in the dining room. Some of us had the buffet and others ordered off the menu. No complaints.

  • Stayed: July 2009, travelled with family
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1  Thank travel 05 mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2009

My husband and I stayed at the Irma and were very disappointed. We stayed in the annex and didn't even have a window! When we entered the room the strong smell of cleaning solution was overwhelming and there was no way to air it out...remember no window. We asked for another room and were told none were available. The room was clean but the rest of the hotel was dirty and worn. The noise from room above was very annoying...we could hear their every step. It sounded like they might come through the ceiling.
My advice...take a quick peek at the historic part of the Irma Hotel, maybe eat at the restaurant, and stay somewhere else!

  • Stayed: July 2009, travelled solo
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1  Thank SDtravelpros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2009

We spent a night at the Irma and enjoyed our stay. Our room was large, clean and nice. The western atmosphere was a real plus.

Stayed: July 2009, travelled as a couple
1  Thank rancocasrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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