We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Won't stay there ever again”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Cody at Buffalo Bill Village
Ranked #11 of 29 Hotels in Cody
Certificate of Excellence
Reviewed 1 June 2014

No elevator and poor staffing. Think they are just plain understaffed. We aren't invalids or handicapped, but a 4,000+ mile road trip with lots of expensive camera gear meant too many trips up/down stairs to get all our gear back and forth from room to car. Also, the hotels gift shop next door is outrageously priced!!

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Photofrdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Cody at Buffalo Bill Village, responded to this reviewResponded 16 June 2014

Dear Photofrdm,

Thank you for taking the time to provide feedback on your stay. It is unfortunate to see you did not full enjoy your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we hope to have the pleasure of serving you again soon.

Sincerely,

Adrian D
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (564)
Traveller rating
Traveller type
Time of year
Language

315 - 321 of 564 reviews

Reviewed 29 May 2014

This property is a little older, but very well maintained and in a great location - just a few blocks from the downtown Cody shops and restaurants. The room is nicely appointed - looked like it had been refurbished not too long ago. The check-in staff was very helpful, including guiding us on some options we discussed with them for dinner at downtown restaurants. There is an attached lounge and restaurant. The restaurant was an easy choice for breakfast. Overall, a nice place.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BadgerRetirees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica R, Public Relations Manager at Holiday Inn Cody at Buffalo Bill Village, responded to this reviewResponded 1 July 2014

Dear BadgerRetirees,

Thank you for taking the time to leave a review! We are so glad that you enjoyed our renovated rooms and that the staff was helpful. Hope to see you again the next time your travels bring you to Cody!

Sincerely,
Jessica Rick on behalf of James Blair, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Very nice hotel. Very helpful and friendly staff. Prompt response for the repair of the AC and the refrigerator. The pool area was kept very clean and access to the pool towels very handy. Ice machine was always full.

Room Tip: The room we had was toward the rear of the hotel. Very quiet but good access to the pool and the pa...
See more room tips
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SLW1692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica R, Public Relations Manager at Holiday Inn Cody at Buffalo Bill Village, responded to this reviewResponded 5 June 2014

Dear SLW1692,

Thank you so much for taking the time to leave us such a great review. It is great to hear that our maintenance staff was able to take care of you in a timely manner and that everything got squared away.We would love to see you again should your travels bring you back to Cody.

Sincerely,
Jessica Rick on behalf of James Blair, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

A clean hotel. Friendly staff, had dinner at the restaurant which was very good. Easy walking to downtown. Not much better accommodation available in this small town. Rooms extend down a long corridor so if you have trouble walking suggest a room closer to reception. Had a swimming pool and small gym.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank julphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica R, Public Relations Manager at Holiday Inn Cody at Buffalo Bill Village, responded to this reviewResponded 5 June 2014

Dear Julphil,

Thank you for taking the time to leave us a review. I am so glad that you were able to take advantage of the restaurant that we have on property and that you had a good experience. We would love to see you again should your travels bring you back to Cody.

Sincerely,
Jessica Rick on behalf of James Blair, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

We stayed here last year while in town for a friend's wedding. We really enjoyed our stay at the hotel. It was in a convenient location at the end of downtown Cody which made it accessible, but out of the hubub of town. The attached restaurant was good, although it could really stand to be updated. They 80's Florida Keys decor really did not belong in the heart of cowboy country!
My favorite touch was a stuffed buffalo in the room. It's so silly, being an adult, but this just made me feel at home and so welcome!
My least favorite was the pool. I always love a good pool. This pool was nice, but it was so cold! It's an outdoor pool and it is not heated. There is no point of an outdoor pool in this part of the country. Perplexing. We only went swimming once in our 5 day stay.

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica R, Public Relations Manager at Holiday Inn Cody at Buffalo Bill Village, responded to this reviewResponded 19 May 2014

Dear Sarah K,

Thank you for taking the time to leave us a good review. We are pleased to hear that Billy the buffalo was a hit and that you enjoyed your time in the pool. I know our pool is heated so I apologize for the inconvenience. I am not sure what was wrong with it and I hope that you informed our staff so it could be fixed.

We hope to have the honor of hosting you again,

Jessica Rick on behalf of James Blair, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

While not a 5 star resort, it suited our needs for a night's stay on our way to Yellowstone. The rooms were clean and the King bed comfortable. The hotel has an outdoor pool and although it is heated there is no way we would swim outside in early May here. There is free wireless and a decent restaurant on site. The hotel is close to downtown and is only 1/2 mile from the main attraction here, the Buffalo Bill Center.

Stayed: May 2014, travelled as a couple
3  Thank BearTraveler69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jessica R, Public Relations Manager at Holiday Inn Cody at Buffalo Bill Village, responded to this reviewResponded 19 May 2014

Dear BearTraveler69,

Thank you for taking the time to leave us a review. I am very glad that you enjoyed your stay and we appreciate you choosing to stay with us.

Sincerely,

Jessica Rick on behalf of James Blair, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

You get to expect a certain level of quality from chain motels, this one was not up to normal Holiday Inn expectations. I had a 2 night reservation and cancelled after one, the room was next to the loudest ice maker west of the Mississippi, and the tour buses idle right outside the rooms. Try to face the pool not the parking lot! Also door hardware was falling off, room was in dire need of repair and upgrading. The staff were very nice and understanding about the cancellation.

Stayed: October 2013, travelled on business
3  Thank LieselSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Cody at Buffalo Bill Village, responded to this reviewResponded 16 May 2014

Dear LieselSD,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff.

However, we’re sorry we fell below your expectation regarding the noise and the room condition. We will look into this concern. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cody hotels
1 mi away
Best Western Premier Ivy Inn & Suites
1 mi away
Best Western Sunset Inn
0.1 mi away
Comfort Inn Buffalo Bill Village Resort
Show Prices
Show Prices
Show Prices
2.6 mi away
The Cody Hotel
The Cody Hotel
#3 of 29 in Cody
1,076 reviews
0.7 mi away
Cody Legacy Inn
Cody Legacy Inn
#12 of 29 in Cody
354 reviews
1.6 mi away
AmericInn Lodge & Suites Cody - Yellowstone
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Cody at Buffalo Bill Village? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Cody at Buffalo Bill Village

Address: 1701 Sheridan Ave, Cody, WY 82414-3821
Phone Number:
Region: United States > Wyoming > Cody
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Cody
Price Range: £79 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cody at Buffalo Bill Village 3*
Number of rooms: 189
Official Description (provided by the hotel):
Full service hotel with 188 rooms, downtown Cody. Seasonal outdoor heated pool. Dine at QT's Restaurant and Bottom's Up Lounge. Convention space available for weddings, reunions, conventions and business meetings. 52 Miles from Yellowstone National Park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, TripOnline SA, Hotels.com, HotelsClick, Ebookers, Evoline ltd, HotelQuickly, getaroom.com and 5viajes2012 S.L. so you can book your Holiday Inn Cody at Buffalo Bill Village reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cody At Buffalo Bill Village Hotel Cody
Holiday Inn Cody At Buffalo Bill Village Wyoming

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing