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“Cody review”

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AmericInn Lodge & Suites Cody - Yellowstone
Ranked #5 of 29 Hotels in Cody
Certificate of Excellence
Bozeman, Montana
Level 1 Contributor
3 reviews
“Cody review”
Reviewed 13 August 2012

This motel is very over-priced related to the front desk service. Both the welcoming two-some and the check-out woman (either owner of manager) leave much to be desired from a service standpoint. Very impolite and no effort to make one feel welcome. Room service (maid) was excellent)---room is not worth $200.00/night.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Newb747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Americinn C, General Manager at AmericInn Lodge & Suites Cody - Yellowstone, responded to this review, 15 April 2014
04/15/2014
Americinn
508 Yellowstone Ave
Cody, WY 82414


Dear Guest,

I would like to take this opportunity to introduce myself. My name is Terri Welbes and I am the new General Manager of the Americinn in Cody, WY.
Thank you for sharing your comments regarding your stay at the AmericInn Cody, WY. Our top priority is creating an environment in which our guests can relax, renew and recharge. We are truly sorry that your experience did not meet your expectations; please accept my apologies for any inconvenience you experienced during your stay. Constructive feedback from our guests is crucial in our continued quest to provide unparalleled guest service and impeccably clean lodging accommodations.
I have investigated your concerns and will take the appropriate steps to
ensure that the challenges you experienced do not happen again.
Again, I apologize for any inconvenience which you experienced. I hope you will allow us the opportunity to meet or exceed your expectations on your next visit to Cody, WY. We are
dedicated to providing the highest standards of service for our guests and I can assure you we will
do everything we can to make your stay a comfortable and happy one. We look forward to serving
you again in the future and will once again say, "Welcome to the end of the day”.


Regards,
Terri Welbes



General Manager
AmericInn of Cody, WY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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401 reviews from our community

Traveller rating
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    39
    13
    12
See reviews for
189
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 August 2012

The first thing I noticed was the helpful and wonderful staff. (friendly, effective, efficient but not patronizing). The hotel rooms and dining and pool/hot tub/sauna are all in excellent shape. I am a commercial pilot and stay in many hotels do I think I am qualified to say "THIS AMERICINN ROCKS". And a special notable mention for Jeanette who helped me out I'm a special request. I will return and bring the family next time.

  • Stayed August 2012
    • Location
    • Cleanliness
Helpful?
1 Thank William H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 August 2012 via mobile

Nice clean place. A little dated but not bad. Lobby is fun for. He kids with all the deadheads. A little pricy for what you get but some of that was from the area. I had an issue with the price on the room changing once tarted to book it and the desk took care of it.

Stayed August 2012, travelled with family
Helpful?
1 Thank abrafat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Fe, New Mexico
Level 4 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 7 August 2012

This was a nice find close to downtown. The room we stayed in was very large, clean and quiet. The staff were very friendly and happy to assist with any queries we had about the area. It was a real treat to get up in the morning and see the deer out the back of the hotel. Would stay again if I returned to Cody.

Room Tip: Choose the downstairs room to the back of the hotel - seemed larger than the others.
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluefur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 August 2012

Kids enjoyed all the decorations around the hotel. Breakfast was decent, staff was friendly. Rooms are comfortable but small for two adults and 2 children. Not enough electric outlets for all our electronics.

Room Tip: We would stay there again.
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ULM_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level 5 Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 August 2012

AmericInn Cody is a nice place to stay. It was clean, comfortable, and quiet at night. We stayed a week and had a very nice visit. The stuffed animals in the lobby are the same animals you get to see in the wild at Yellowstone National Park. Having stuffed animals around is part of the culture here and shouldn't bother anyone unless they are sleepwalkers.

Room Tip: Ask for the first floor if anyone in your party has problems walking or getting around, since there...
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Duster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
naples
Level 6 Contributor
135 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 11 July 2012

interesting hotel. Lobby is well decorated. I can't say anything negative about this hotel.... rooms were clean and staff friendly. a bit over priced, but that is the summer in Wyoming

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fooddog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AmericInn Lodge & Suites Cody - Yellowstone

Property: AmericInn Lodge & Suites Cody - Yellowstone
Address: 508 Yellowstone Ave, Cody, WY 82414-9320
Phone Number:
Region: United States > Wyoming > Cody
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#6 Family Hotel in Cody
#7 Romantic Hotel in Cody
Price Range (Based on Average Rates): ££
Hotel Class:2 star — AmericInn Lodge & Suites Cody - Yellowstone 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Americinn Hotel Cody
Cody Americinn Hotel
AmericInn Lodge & Suites Cody - Yellowstone Wyoming

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