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“Cable TV not as Advertised”
Review of Phillips RV Park

Phillips RV Park
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Phillips RV Park
Arco, Idaho
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Cable TV not as Advertised”
Reviewed 12 June 2013

We do not use RV park amenities like the pool, but like to find a place to stay and get off the road on major holidays. We are also race fans and wanted to watch the Indy 500 and NASCAR 600 on Memorial Day weekend. The park information in the directory listed cable TV, but we called the RV Park on Wednesday to verify that information and was told their cable had all the major channels. We asked if that included ABC and FOX and their reply was yes, they had all the major channels. So we made reservations beginning Thursday and checking out the following Tuesday, after the holiday weekend was over.
When we checked in on Thursday and connected to their cable system and programmed our TV's for cable, we picked up only 29 channels. Of those 29, the same CBS station was on about seven or eight of the channels, including the channel for ABC. The FOX channel, along with about five or six more channels, had the DirecTV screen saver logo bouncing across the screen. Some of the remaining channels were so snowy you could hardly watch them. Plus we could not put out our awning due to a bunch of small limbs on the trees between the campsites. We went to the office to complain and they would do nothing about their cable TV. They also said there was no way the DirecTV logo could be on any channels because they were not connected to DirecTV. They refused to cut the tree limbs and would not let us move to one of the four campsites behind us that were open with no limbs, because they used those sites for their overnight customers (who usually come in later in the day and do not put out their awnings). Our neighbors who checked in right before us had the same problem and they came to stay there for the same reason as us. They requested a refund and finally received it and left for another RV Park 80 miles to the east. We solved our TV problem by getting DirecTV to reassign our Local Channel area to Salt Lake City.
Over all, this is a nice RV park, but the three generation owner/operators have no idea about good customer service. And their advertisement and claim that they have cable TV is just plain misrepresentation. We would stay there again, but only overnight.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ted B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
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  • English first
  • Any
English first
Wisconsin
Level Contributor
131 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 15 September 2012

Sorry no photos of the place; we arrived in the dark and left in the dark. But the after hours registration couldn't have been easier. The instructions said leave $25.00 in a provided envelope, write your space number on it, and drop it in the box. It also said "Thank you for your honesty." I often wondered how RV Parks know if someone pulls in after hours and just takes an empty spot and then leaves before they open the next day. Apparently, they don't. They just trust that people will be honest and pay for their spot. Maybe some RV Parks have surveillance cameras that catch license plates or something, but that seems like a lot of hassle, but who knows? The bathrooms were very spacious and clean, the grounds were generally quiet. We were next to the interstate highway and occasionally heard a semi engine breaking, and once I heard a train go by, but these weren't overly obtrusive. Although I imagine they would be if you were in a tent or a pop-up camper. From what we could see in the dark, the grounds looked clean. There were a lot of RV's there; the place seemed about 2/3 full. When I called ahead to see if they had space for us, the lady on the phone was very nice. All in all, a great place to stay.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank russianwulfgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phillips RV Park

Property: Phillips RV Park
Address: 225 Bear River Dr, Evanston, WY 82930-2801
Region: United States > Wyoming > Evanston
Hotel Style:
Ranked #2 of 2 Speciality Lodging in Evanston
Number of rooms: 56

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