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“This was a great condo, but not well located for skiers”
Review of Snow King Resort

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Snow King Resort
Ranked #21 of 40 Hotels in Jackson
Reviewed 10 March 2013

Lovely large condo which we got as an upgrade, but it was unnecessarily large for two couples as it had three bedrooms and bathrooms!, and as skiers it was a long and dangerous walk to the hotel lobby for the bus each day.
Although luxurious the kitchen was not well appointed, and it was barely equipped.
Staff were friendly and helpful and there was a posse of cleaners who made the beds and emptied the bins.
The communal hot tub and Sauna were tired and the pool very cold. Clearly there is an ongoing refurb of the hotel as the company have their own office in the building.
Although this resort is by the side of the Snow King Hill most people are in Jackson to ski Jackson Hole which is a half an hour away and the bus only comes half hourly although the resort offer free bus tickets which are given out on a daily basis - Why? it made us feel like children!! and for this reason we would not choose to stay there again. It was also a long walk into the town centre and the bus timetable was a law unto itself, but once in the town there are some great things to see, don’t miss the Jackson Hole hat shop, well worth a visit as is Thai me up and the restaurant underneath Cowboy bar.

Room Tip: If you are skiing and need to get to the lobby make sure you have a nearer apartment.
  • Stayed: March 2013, travelled with friends
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1  Thank Merran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snow King Resor... M, General Manager at Snow King Resort, responded to this reviewResponded 17 March 2013

Thank you for your recent review of Snow King Hotel & Grandview Lodge. We do strive to exceed each guest’s individual expectations and I am so glad to hear that our team met and exceeded your expectations. As you noted, We have begun an extensive renovation of our guestrooms and as the ski season now comes to an end we will be working in our public areas. While we are at the base of Snow King Mountain many of our guests choose to stay with us due to the close proximity to the town of Jackson. In addition, there are many activities here at Snow King right outside our back door, which include skiing, snow boarding, tubing, snow shoeing and the ice rink. We do hope that you will consider us in the future and come back and view all the wonderful improvements that have been made to the property.

Warm Regards,

Craig A. Waterman
General Manager
Snow King Hotel & Grandview Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,102 - 1,108 of 1,160 reviews

Reviewed 7 March 2013

Loved the simple & rustic room decor. The resort is nestled in a great area with fabulous views. It was convenient, comfortable and surprisingly quiet. My daughter and I stayed for 3 nights - very easy in/out, helpful staff plus a cozy restaurant open all day with a nice menu.

  • Stayed: March 2013, travelled with family
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Thank SandyD_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snow King Resor... M, General Manager at Snow King Resort, responded to this reviewResponded 10 March 2013

Dear Sandy,

Thank you for your recent review! At Snow King Hotel & Grandview Lodge, our team strives to exceed each guest’s individual expectations. I am so glad to hear that you and your daughter enjoyed your recent stay at Snow King. We look forward to welcoming you back in the future!

Warm Regards from Jackson Hole,

Craig A. Waterman
General Manager
Snow King Hotel & Grandview Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2013

We stayed at the Snow King in February, 2013 for a snowmobile trip with 6 other friends. We were booked into hotel rooms in the lodge at a rate of $90 per room that we found on hotels.com. We were ALL upgraded (at no additional charge) to 2bedroom/2bath condos! From the shuttle bus driver, the front desk staff, the bar staff, restaurant staff to the maintenance people, we were treated like we were their most important guests. Anytime we wanted to go anywhere, their shuttle bus driver took us there. The condos were very clean and comfortable. We were always greeted warmly by all the staff at the Snow King. And they went out of their way to make sure we had everything that we wanted or needed. I would stay here again in a heartbeat. I honestly can't say enough great things about them. They were amazing! They truly understand what customer services is all about! And their bartender makes the best Margarita's I've ever had. Great bar food as well! Loved it!

  • Stayed: February 2013, travelled with friends
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Thank snicho21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snow King Resor... M, General Manager at Snow King Resort, responded to this reviewResponded 3 March 2013

Thank you for your TripAdvisor contribution! The team here at Snow King Hotel & Grandview Lodge are always happy to hear that we surpassed our guest’s expectations. We look forward to serving you during your next vacation to Jackson Hole.

Warm Regards,

Craig A. Waterman
General Manager
Snow King Hotel & Grandview Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2013

The complex recently was sold and the new owners are updating the resort. It will take time. The staff is exceptionally helpful and friendly. It has a hot tub, sauna and pool. The pool is heated to 80 degrees so a relaxing way to end the day.

  • Stayed: February 2013, travelled on business
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Thank Mary I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snow King Resor... M, General Manager at Snow King Resort, responded to this reviewResponded 3 March 2013

Thank you for your recent review of Snow King Resort! We are pleased to learn that our team was able to meet each request and exceed your expectations. The key to our success is certainly that fantastic service team that we have here. We have as you noted begun a major renovation of the property and are currently improving our guestrooms. As you noted you were here for a conference and we have a wondeful conference facility in addition to all the recreational activities just outside our door. We will be eagerly anticipating your next visit to Jackson.

Sincerely,

Craig A. Waterman
General Manager
Snow King Hotel & Grandview Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2013

Came as part of group for a kids hockey tournament and a couple days of skiing.

Were upgraded to the condos because of high occupancy. Golly!!! Had a wonderful one bedroom with fold-out for the four of us. Great kitchen, second powder room large dining room table, Sub Zero refrig ... this was top drawer.

Some of our group stayed in the hotel ... which varied. Some had been updated and some were the older ones. Ask for the newer ones ... duh?

Between hockey games we went to the adjacent ski hill ... nor Teton Village but a wonderful small resort with a challenging piste ... could buy a 2 hour pass that was $15.00 (senior) because we stayed at the resort. Likewise, our grandson and his hockey buddies went to the tubing hill adjacent to the ski hill and it was $9.00 for an hour as a guest ... $15.00 regular. There is night skiing.

Outside hot tub and pool ... very popular with the kids. Adults bought some adult beverages from the lounge and sat by the fire as we watched the kids burn off energy.

Oh, comes with a breakfast which is served in the restaurant. Eggs, potatos, bacon or sausage and pancakes ... included in the price.

Everyone cannot get our group rate but we are planning to return for the same tournament next year.

  • Stayed: February 2013, travelled with family
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1  Thank PCSkier2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snow King Resor... M, General Manager at Snow King Resort, responded to this reviewResponded 3 March 2013

Thank you for your recent review! At Snow King Resort & Grandview Lodge, we do strive to exceed each guest’s individual expectations. I am so glad to hear that we were able to do so for your recent stay. There are many great amenities and activities to enjoy here at the resort for kids of all ages. I am pleased that you were able to enjoy them and share that experience in your review. We look forward to welcoming you back in the future!

Craig A. Waterman
General Manager
Snow King Hotel & Grandview Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2013

This trip was part of a medical conference. My family came along to enjoy the area while I slaved away in lectures. There seems to be a lot of construction at the resort this year and the snow levels are sub optimal. These factors made the trip not as good this year as compared to other years. Being Jackson of course the prices at local shops are quite inflated. If you're looking for bargains here you're going to have to search hard. Lots of good wildlife viewing and winter sports activities are easily accessible. We love the mountain scenery, winter or summer but generally pass on the tourist spending traps. Fortunately there are enough genuine locals around to make a quality experience happen if you do your homework before booking events or trips.

Room Tip: Condos are best if you have the funds
  • Stayed: February 2013, travelled on business
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Thank Fred B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snow King Resor... M, General Manager at Snow King Resort, responded to this reviewResponded 16 February 2013

Dear Fred,

I am sorry to learn that you had to spend most of the time working while your family was able to enjoy Jackson Hole. We have had your conference here for several years and certainly enjoy having this event back with us. We have begun a renovation of our guestrooms this winter and will complete our renovation by this summer. I hope that their were no disruptions to your visit as we have worked hard to limit the impact to all of our guests. You are absolutely correct in regards to the wildlife and scenery as it is certainly one of the best places in the country for both of these activities.
We hope to welcome you back again in the future so that you are able to enjoy all of the wonderful upgardes that will be in place.

Warm Regards,

Craig A. Waterman
General Manager
Snow King Resort & Grandview Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2013

Hotel was great! Hot-tub was perfect for relaxing after a long day of skiing. The rooms were a great size. They have a shuttle that will take you to and from places in town if you don't want to wait for the town shuttle. Also the restaurant in the bar is amazing. When we were there they had a deal buy 1 entree and get a second for $2. We had great steak! I can't wait to go back!

  • Stayed: January 2013, travelled with family
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Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snow King Resor... M, General Manager at Snow King Resort, responded to this reviewResponded 9 February 2013

Many thanks for your recent review of Snow King Resort & Grandview Residences! We are pleased to learn that our team was able to meet each request and exceed your expectations. We will be eagerly anticipating your next visit to Jackson Hole.

Warm Regards,

Craig A. Waterman
General Manager
Snow King Resort & Grandview Residences

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Snow King Resort

Address: 400 East Snow King Ave., Jackson, WY 83001-8495
Phone Number:
Region: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Top resorts Hotel in Jackson
#5 Spa Hotel in Jackson
#10 Business Hotel in Jackson
#14 Family Hotel in Jackson
#14 Romantic Hotel in Jackson
Price Range: £100 - £329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Snow King Resort 3.5*
Number of rooms: 203
Official Description (provided by the hotel):
Whether it's time to visit Yellowstone and Grand Teton National Parks, float the Snake River or catch that perfect cowboy powder Jackson is known for, Snow King Resort provides the ideal location for your adventures. Located at the base of Snow King Mountain Resort and just blocks from the historic Jackson Hole Town Square, the resort offers beautifully appointed guest rooms and Jackson's hottest restaurant, Haydens Post. ... more   less 
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Also Known As:
Snow King Resort (Grand Vista Lodging) Hotel Jackson
Snow King Hotel
Snow King Resort Jackson Hole, Wyoming

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