Double check your reservation before you arrive and specifically ask if they are over-booked. When we arrived at midnight we could not get a room at the resort. They gave a condo for the night that was really bad then I was told I would not get a room until the next day by 4:30pm. While my wife attended the conference I was left to hang out in the lobby for hours. I finally got at room the next day by 10:30am but I felt that I needed to fight for that privilege for staying at their resort. Is that anyway to treat a guest? We had pre-paid for our rooms but was given 2 nights for free for all the hassle. Also, it was quite surprising that you could not order breakfast by a menu (unlike lunch or dinner). So you were stuck having to pay $14 per person for the buffet. And on a less important note, they did not replace the towels in your room unless youi asked. I personally will never stay in that resort again. I think all these issues are due to bad management and the primary desire to make money and secondary desire to provide an excellent experience for the guests. They could not even print my final bill and had to email it to me!!
- Official Description (provided by the hotel):
- Whether it's time to visit Yellowstone and Grand Teton National Parks, float the Snake River or catch that perfect cowboy powder Jackson is known for, Snow King Resort provides the ideal location for your adventures. Located at the base of Snow King Mountain Resort and just blocks from the historic Jackson Hole Town Square, the resort offers beautifully appointed guest rooms and Jackson's hottest restaurant, Haydens Post. ... more less
- Reservation Options:
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- Also Known As:
- Snow King Resort (Grand Vista Lodging) Hotel Jackson
- Snow King Hotel
- Snow King Resort Jackson Hole, Wyoming