We stayed in the Lexington over the Memorial Day Weekend. The hotel is very nice, we had a suite that had a small sitting room and two queen beds. The hotel is about 2 blocks from downtown Jackson, so very convenient for walking, etc. Three things went wrong during our stay:
1. We were in Alpine, WY about to come up highway 26 to Jackson, when we saw a flashing light and a sign saying that the road was closed. We had encountered a “closed” road the day before that was actually open, so we called the hotel to ask if the road was indeed closed, or if the highway people just forgot to turn off the light. We were assured by the front desk person (manuel, or pedro… a Spanish name) that the road was open. We drove for about ½ hour up Highway 26, when we ran into a trooper who told us that we had to turn around, and that the road was indeed closed. We had to backtrack and go through Swan Valley and Victor, ID to get to the hotel… an extra 2 ½ hours that would have only been 1 ½ hours if we were given accurate information. Had the person at the front desk simply said, “I don’t know.” We wouldn’t have wasted an extra hour driving after an already long road trip from Salt Lake City, UT.
2. We went to a rodeo on Saturday night and arrived back at the hotel at about 9:30 pm. We had been out all day shopping and were exhausted and wanted a good hot meal. We asked Kat at the front desk where we could get a good steak. She suggested Burkes Chop House, so we decided to walk the 5 blocks to get a good dinner. When we arrived at Burkes, it was closed. We wandered around a bit until we found an open restaurant. It’s not a huge deal, but if you are going to suggest a restaurant to a guest… make sure you know if they are open.
3. Third is kinda gross. My wife speaks Spanish, and she asked the chambermaid for fresh glasses for the bathroom (we had used the bathroom glasses earlier as makeshift bowls to eat some cold pasta salad), and the chambermaid informed her that they don’t have fresh glasses, and that they wash out the glasses in the bathroom sink and replace them. I think that’s pretty unsanitary—the glasses are on a nice doily and you are under the impression that they are sterilized for each guest – if I knew I was using a glass that a former guest had used, I wouldn’t have used it at all.
The carpets are kind of dirty (probably due to guests skiing in the winter). All in all the Lexington is a good choice if visiting Jackson Hole. The rooms are clean and the staff is nice… just don’t ask them anything.
- Official Description (provided by the hotel):
- The Lexington at Jackson Hole Hotel & Suites is a locally owned 91-room lodging property located in the heart of downtown Jackson, Wyoming. Consisting of courtyard and suite style rooms, amenities include; daily breakfast buffet, free parking, free Wi-Fi and complimentary airport transfers (JAC 7a-9p daily). Just steps from the historic Jackson town square and close to activities, restaurants, galleries, museums and shopping. Come experience our genuine Western hospitality. ... more less
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- Also Known As:
- The Lexington At Jackson Hole Hotel And Suites
- The Lexington At Jackson Hole Wyoming