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The Wort Hotel
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Reviews (617)
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All reviewssilver dollar barhistoric hotelcowboy suitegrand staircasecorn chowderjackson holestuffed bearin townturn down serviceold westwestern themewonderful hoteldowntown jacksondinner reservationsshops and restaurantsfirst floorteton village
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559 - 564 of 617 reviews
Reviewed 11 July 2008

Just back from Jackson Hole. Booked the Wort and paid an outrageous $300/night since I knew it was a historic hotel in a central location and it was the 4th of July Weekend.

Boy, have they ruined the Wort. Any sense of history has been carpeted over in rennovations. The hotel looked like any other contemporary hotel. What a shame! I was expecting something out of the Old West. Clearly they did not have any sense of preservation when they redid the hotel. There are photos on the wall showing the hotel in it's heyday. It looks so amazing. Maybe future owners will restore the hotel to its former glory. So don't be fooled that you are paying for any history or charm! You are paying for a name and location but that's it.

Our room, although it was on the "first" floor felt like it was in a former basement storage area. Our window was very small and overlooked the side of the huge metal A/C unit. NO View. The room was so small that you could not access more than one side of either queen bed.

There are no deadbolts on the door. Our handle lock was in such poor shape that I could have easily kicked the door in If I desired. We left our valuables in the car as I felt it was safer there.

Now, the staff was awesome!! Friendly and gracious. Gave us good advice about what to see in Grand Tetons and where to eat in Jackson. They made the hotel palitable.

The Grill is SO overpriced. A kids pasta dish is $9. Don't know about you, but I'm not used to paying $18 for my kids to eat mac and cheese! Not Grill prices that's for sure.

  • Stayed: July 2008, travelled with family
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2  Thank letstravelwithtwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2008

Our family stayed at the Wort recently and can not say enough about this wonderful hotel. We were new to Jackson Hole and the hotel location could not be better - walking distance to everything you need and anything you would want to see in Jackson. It was a treat to stay at hotel with a historic feel which was also fresh and well-appointed in its decor.

The staff was very friendly and accomodating and the concierge went out of her way to help us with our dinner plans. We were traveling with our teen-age son and it was a perfect spot for teen-agers as well - especially considering the location. The gift shop employees were also very knowledgeable and helpful.

The only negative comment I have is that the service was quite slow at the Silver Dollar Saloon- but I found most restaurant service at Jackson Hole was a little slow this week....summer tourists were just starting to pour in - despite the snow! And, we enjoyed the Saloon and hearing all the Silver Dollar stories..

I would highly recommend the Wort for travelers with families, couples, or anyone else looking forward to an authentic taste of Jackson Hole while staying at this wonderful historic site.

Stayed: June 2008
1  Thank car0linatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2008

I was surprised to read a review speaking negatively of this hotel's service, because it was the best part about the hotel in our opinion. We are accustomed to fine hotels, and we felt that the staff of the Wort met all of our expectations and sometimes went out of their way to offer local flavor and great service - from remembering our favorite newspaper, to engaging us in conversation at the bar, to culling multiple snowmobile trip options at 4:30pm for the next day, to offering quick maid service one day when I was sick and only able to leave the room for an hour. The bathroom was nicely appointed, the bed comfortable. The location is great. Skiiers like us may prefer to stay at Teton Village, but Wort offers a prompt ski shuttle with valet storage of ski equipment so it is only an issue if you truly must have ski-in/ski-out accomodations. Wort made our vacation in Jackson Hole fun and memorable, and we would stay there again in a heartbeat thanks to the thoughtful and above-average service offered by its employees.

  • Stayed: March 2008, travelled as a couple
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2  Thank Skiier22222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2008

We stayed at the Wort this ski season for 10 nights - our third stay here. We chose the hotel because of it's town centre location and old west charm.

The rooms are very comfortable and our superior room was large. You can't beat the location for town centre attractions, and they offer a free ski shuttle bus to the Teton Village. The Silver Dollar bar is also a great feature.

Our big complaint this time was entirely service. This is just a very badly run hotel now.

1. The kitchen and waiting staff just couldn't cope with the restaurant being more than about 25% full at breakfast. We almost missed the shuttle bus twice and had to hurry our breakfasts most days, due to very slow service. Then they get the bill wrong often. Not what you need to start a ski day.

2. Twice in our ten day trip we had to ask for the toiletries to be replenished. The housekeeping staff even left empty bottles on the side of the bath without resupplying.

3. The bar manager and his staff are rude and unhelpful.

4. The only time we required the concierge at 5.40pm one evening, they had gone home!

We would think again before returning. There are town centre alternatives.

  • Stayed: February 2008, travelled as a couple
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Thank Smiles58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2008

We recently stayed 4 nights at the Wort and would definitely recommend it. Its centrally located near all the bars, shops, restaurants etc in Jackson. We originally had a twin room but they upgraded us to a large king room which was great. The bed was massive and really comfy and the bathroom was huge with Aveda products and fluffy, white dressing gowns. We only ate breakfast once in the restaurant which was nice (huge blueberry pancakes) but drank in the bar a few times which has a really good, lively atmosphere as there's usually a band playing. The staff at the Wort were really friendly and went out of their way to help us. They recommended the Rusty Parrot for a massge and it was the best massage we have ever had - amazing!! The only negative point was that the concierge was closed between 5pm and 8pm which in our opinion is the most busy time after skiing all day. Not a major deal but just a point. We loved Jackson Hole - amazing skiing and loads else to do and great restaurants. The two that are must-sees are the Rusty Parrot and Trio (in particular the elk bolognese).

  • Stayed: January 2008, travelled as a couple
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1  Thank tam75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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