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Rustic Inn Creekside Resort and Spa at Jackson Hole
Ranked #7 of 41 Hotels in Jackson
Certificate of Excellence
Idaho Falls, Idaho
Level Contributor
132 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Yes, but...”
4 of 5 bubbles Reviewed 29 October 2013

Loved the room (Superior King Cabin) - very large; a love seat, two chairs and table in addition to the king-size bed, and still room to spare. The bathroom floor is heated and wonderful light shines into the cabin from several high windows. The lower windows can be opened, a rare plus these days in many accommodations.

However, the shower ran warm and cold for the first shower, and then finally we hit hot water. The TV was large and of good quality but did not swivel to be seen from the chairs or the love seat. The markings on the clock radio had rubbed off, so we did not know if the alarm were set or not, so we ended up unplugging it and removing the batteries out of self-protection. In the photographs, the cabins appear to be some distance apart, but in reality they are one right beside the other (while they do not share a wall, in proximity, they may as well), and there are many, many cabins - very dense.

The breakfast was quite good (not B & B caliber, but significantly better than most hotels), but it would be a cold (icy?) walk in the winter.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cbg52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,140 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (411)
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English first
Cleveland, Tennessee, United States
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

We stayed here and would definitely go back. The cabin room was very well appointed and true in decor to the wild west feel. The bed was very comfortable. This room felt and appeared cleaner than most other places I've stayed. The breakfast bar offered more than I've ever seen anywhere else, and the food was good. The location is convenient to town, yet just on the outskirts where you don't get that cramped-in feel. In the back of the property is a wonderful creek with boardwalks to walk around and enjoy the property. We stayed there for a week and loved every minute of it and had absolutely no complaints.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ranny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rustic Inn S, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, 27 November 2013
I am happy to hear that our accommodations at The Rustic Inn seemingly exceeded your expectations! Each individual cabin provides guests with privacy as well as luxury once inside! Our location is perfect for travelers looking to be closer to town, but still have the feeling of “being away from it all”. The uniqueness of our property truly lets you escape while still able to easy access all the town has to offer. We appreciate all of your feedback and hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Monica
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

When I go on vacation, I must have a super clean, quiet room in a great location. Rustic Inn provides all three. We were very happy with our stay and will definitely stay again when we return. We stayed in the king cabin and it was the perfect size for two people. I always read the negative reviews before I book any hotel and for this hotel, I found all of them to be untrue. Yes, it's right off the 89 highway but because it leads into the downtown part of Jackson, cars cannot go that fast so it's not like they're zipping through. Plus, none of the cabins face the highway so you don't hear any traffic. Some people complained about the cleanliness which is strange because the room was immaculate and so nicely decorated with that western feel without being too cheesy. There were other complaints about it being too busy with tour buses and children running around. Well, if you don't want a crowd, then don't go in the peak season. We planned our trip for mid-October so we could bypass the crowd. It might be a little cooler but it's very much worth the peace and quiet. They also offer a complimentary breakfast. It's nothing fancy but for a free breakfast it does the trick. All in all, very happy and will be back in a few years when we make the trip again to Tetons/Yellowstone.

Room Tip: Definitely stay in the King Cabin. You don't need to splurge on the creek view; the regular cabi...
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  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Donna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rustic Inn S, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, 27 November 2013
There is no better feeling than having a guest truly satisfied throughout their entire stay! Our employees at The Rustic Inn strive to make each and every stay memorable. We have a wonderful housekeeping staff that works very hard to keep the rooms very clean and tidy. October is a fabulous time to come to Jackson, especially to avoid the summer rush! You came just in time for the park to reopen and catch a glimpse of the majestic land we have out here in Wyoming! We hope to see you in the future!
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Bolton, United Kingdom
Level Contributor
123 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 28 October 2013

We stayed in one of the top cabins and the accommodation was excellent and very luxurious. It was indeed beside a creek as the name suggests but we had not expected the hotel to be right on the main road out of town, we had anticipated something more rural. Having got-over the initial disappointment however we enjoyed our stay and have already booked a return trip next year

Room Tip: To enjoy this hotel to the full book one of the creekside cabins but they are the most expensive
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Casablancan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rustic Inn S, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, 27 November 2013
The Rustic Inn is beautifully hidden on 12 acres right in downtown Jackson. While the main lodge and front of the property is adjacent to the main road, the majority of our cabins and guestrooms are located much further back on the grounds and unaffected by road noise. Guests find comfort and seclusion in our creekside units that overlook Flat Creek and offer the most privacy. I am pleased to hear that you enjoyed your stay after overcoming your initial disappointment and have booked with us for next year! We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 27 October 2013 via mobile

The property and cabins are well appointed and lovely. Location is good. Restaurant staff was harried, but tried hard. However my shower was lukewarm every day and staff seemed indifferent to it. For the high price, the value wasn't there for me.

  • Stayed October 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Lbarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney H, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, 31 October 2013
We are sorry to hear the Rustic Inn did not live up to your expectations. We apologize that our staff seemed indifferent. All of our staff goes above and beyond to ensure that all guests are happy and all issues are resolved in a timely manner. Thank you for writing us a review, we appreciate all feedback and use it to improve our property and overall customer experience.
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Kennett Square, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 October 2013

We stayed in the Rustic Inn this past June for a week of touring the Grand Tetons and Yellowstone Park. We stayed in one of the redecorated cabins and it was fantastic. The cabins look Rustic on the outside, but the interiors are all first class. The decorating is vintage old west with super comfortable beds, flat screen TV's, a mini-bar and fridge. The bathrooms are completely updated. The pictures offered of this Hotel would lead you to believe that it is in the middle of the country, when in fact it is located right on the main road leading out of Jackson Hole to Grand Teton Park. I did not find this to be an issue, as the majority of the cabins are off of the main road and facing a beautiful stream and the hills surrounding the resort. The folks at the front desk were very helpful in planning special outings and recommending restaurants. There are some great places to eat, a few blocks walk from the hotel in the center of Jackson Hole. We spent evenings having a glass of wine and sitting in the Adderondack chairs along the stream on the property and enjoying the fire pits. The setting is really special. The buffet breakfast was included in our cost of the room , and was all that we could ask for. A great start to the monring. The location of the hotel is perfect for exploring the Grand Tetons. You can spend days hiking around the lakes. Don't miss Jenny Lake and the Hidden Falls. Yellowstone is a bit of a drive, but certainly doable for a day trip or two. There is plenty to see and do in this area including lots of rafting trips. The front desk will help you to make reservations. I cannot say enough about the cleaniness of the rooms and the upkeep of the grounds. This Rustion Inn is definitrly on my list of places to return to.

Room Tip: Make sure you are in one of the recently rennovated cabins. There appear to be hotel rooms closer to...
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  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney H, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, 31 October 2013
Thank you for choosing the Rustic Inn as your home base while exploring the Jackson Hole area! We are delighted to know that your stay was so enjoyable and you were able to take advantage of all of our amenities. Sipping wine while relaxing in the Adirondack chairs by the fire pits is one of the best ways to unwind after a day of sightseeing in the National Parks. We look forward to welcoming you back next time you travel through Jackson!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
2 reviews
5 of 5 bubbles Reviewed 25 October 2013

My Fiance and I stayed here in August this year. I done my research and it had great reviews, and I must say we were not let down when we arrived. The whole complex is fantastic, with great gardens and streams running through. The rooms were very nice and comfortable. I think ours had been newly refurbished. Real rustic lodge type feeling. Bar was great, nice and cosy. And to top it off, it was a 5 min walk into Jackson itself. Hope to come back here one day again!

Room Tip: Ideally try not to get a room near the main road!
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  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OPT_105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney H, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this review, 31 October 2013
We are glad you enjoyed your stay with us! Thank you for taking the time to write us a review. We hope to have you stay with us again if you find yourself back in Jackson Hole!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rustic Inn Creekside Resort and Spa at Jackson Hole

Property: Rustic Inn Creekside Resort and Spa at Jackson Hole
Address: 475 N. Cache St., Jackson, WY 83001-8684
Phone Number:
Region: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Jackson
#3 Luxury Hotel in Jackson
#4 Business Hotel in Jackson
#5 Romantic Hotel in Jackson
#9 Family Hotel in Jackson
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Rustic Inn Creekside Resort and Spa at Jackson Hole 4.5*
Number of rooms: 167
Official Description (provided by the hotel):
Free airport shuttle (7am - 11pm - requires 24 hour advance booking), complimentary hot gourmet breakfast buffet, heated outdoor pool, outdoor Jacuzzi, sauna, full service spa on site, gym, seasonal fishing, lounge & seasonal patio featuring modern American cuisine, wine cellar, room service, double pillowtop mattresses, fine linens, complimentary Wi-Fi Internet access, 24 hour concierge, bellman service, complimentary winter ski shuttles To Teton Village: 8:15am & 9:30am, From Teton Village: 3:30pm & 5:00 pm, downtown courtesy car (based on availability from 7am until 11pm). ... more   less 
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Also Known As:
Rustic Inn Creekside Resort And Spa At Jackson Hole Hotel Jackson
Rustic Inn Creekside Resort And Spa At Jackson Hole Wyoming

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