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Rustic Inn Creekside Resort and Spa at Jackson Hole
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Reviews (1,354)
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907 - 912 of 1,355 reviews
Reviewed 19 July 2014

We loved our stay at the Rustic Inn. This is not a cheap place to stay, and we treated it as a special gift to ourselves. We stayed creek side and it was so peaceful and quiet, we couldn't believe we were 1/2 block from a busy main street. The bed was wonderful, our granddaughter loved the pull out couch. We were impressed with all of the staff, they were wonderful arranging dinner reservations and transporting us to the restaurant. The Rustic is so convenient, we ended up walking back. The grounds are beautifully maintained. Breakfast was fabulous. Although the Inn was full, we didn't feel the least bit crowded. Could not believe how beautiful the whole grounds were. Our granddaughter loved the pool as well as having room to roam. We will stay here again and recommend it to friends.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Thomas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeremy307, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this reviewResponded 28 July 2014

Thank you for your great review, and the compliment about our 15 acre grounds we work very hard to keep them as perfect as possible. I am glad you had such a memorable trip with your granddaughter I am sure she will never forget her grandparents for taking her on such a wonderful trip. We hope to see you again and thank you for staying with us.

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Reviewed 18 July 2014

We loved the spam rooms at this property so much that we extended our stay from two to four days. Tells you everything. We cannot judge the cabins or the main hotel, since the spa rooms have their own concierge for breakfast and whatever you need. These concierges were over-the-top friendly and helpful with reservations, directions, and more. The only disadvantage of our rooms (we had to switch once) was that their windows were to the parking lot. This did not bother us, since we were out for activities all day. If you plan to spend more time in your room, book a second floor room.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank millionmilerflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeremy307, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this reviewResponded 28 July 2014

Thank you for your great review, as well as choosing The Rustic Spa Suites we are very proud of them also. Thank you for extending your stay and we are glad you had such a great time. We hope to see you again and thank you for staying with us.

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Reviewed 16 July 2014

We loved everything about our stay. The gourmet breakfast every day had variety and was served hot and delicious (we wish they'd kept it open till 10:30!). Our room was upstairs overlooking the creek, so we often spent time on the patio watching kids fish and float by in inner tubes. Enjoyed using the hot tub and pool, and snacked in the evening at the bistro, where the food is quite good.

Room Tip: Ask for rooms off the main road.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Bleewzg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeremy307, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this reviewResponded 28 July 2014

Thank you for your great review, as well as choosing The Rustic. We are glad you had such a great time and a great meal in our bistro Chef Jeff does do a great job. Our Breakfast runs for, four hours from 6 am to 10 am sorry for any in convince. We hope to see you again and thank you for staying with us.

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Reviewed 16 July 2014

The hotel is only a short walk to Jackson and the rooms are comfortable.
However there ends my list of positive aspects of the Rustic Inn.
On the downside we booked what was described as a Superior King Cabin which turned out to be located next to the car park, looking out on to a busy walkway with the side of another cabin directly opposite. It was incredibly noisy and didn't feel 'superior' in any way. Also, we never managed to eat breakfast at the hotel because the dining room is so small that it simply can't accommodate all of the guests. I did complain about this on check out and was told that we could have had breakfast in another room downstairs, but there are no signs to let guests know this nor did any of the staff mention it (and they could quite clearly see guests entering the breakfast room and standing around hoping a table would become available).
All in all, Rustic Inn felt more like a money-making venture than a resort concerned with offering value for money.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Thurloe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucker Z, Front Office Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this reviewResponded 19 July 2014

Thank you so much for your review and feedback! I am glad that you enjoyed the location of our resort and found our cabins comfortable after a long day exploring Jackson Hole.
We do strive to provide our guest with value. The included gourmet breakfast buffet does offer many options for our guests to enjoy a full hot breakfast before heading out for the day. I very sorry that you were not made aware of our additional seating for breakfast.

I hope you will consider another stay with us again in the future.

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Reviewed 16 July 2014 via mobile

We arrived late and were offered a ride into town for the rodeo. When we got back (11pm after the rodeo and a 9 hour road trip from Mt Rushmore) we found that the air conditioning was not working. They switched us to another (more expensive room) at no charge. The rooms are beautiful, the views are fabulous, and the breakfast was delicious! There are only 3 options for housing in Jackson - Bates Motel, moderately expensive, and completely ridiculous (ala a month's mortgage per night). The Rustic is expensive but you get a lot.

Stayed: July 2014
1  Thank Franknkerry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeremy307, Manager at Rustic Inn Creekside Resort and Spa at Jackson Hole, responded to this reviewResponded 28 July 2014

Thank you for your great review, as well as choosing The Rustic. I am very sorry that the first room you went in to the air conditioning had a problem I am glad to hear my staff did everything in their power to fix the problem. We hope to see you again and thank you for staying with us.

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