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“Rusty Parrot” 5 of 5 bubbles
Review of Rusty Parrot Lodge and Spa

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Rusty Parrot Lodge and Spa
Ranked #2 of 41 Hotels in Jackson
Certificate of Excellence
Level Contributor
129 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Rusty Parrot”
5 of 5 bubbles Reviewed 23 July 2014

We spent 5 days at the Rusty Parrot in July. The bed is the most comfortable bed I have ever slept in, the front desk staff was very helpful in planning activities for our vacation. The hot tub on the deck has a wonderful view and is perfect after a hike or horseback riding. My only complaint is that we were enjoying the hot-tub at 11:00 pm and we were told that they were closing for the night. I suppose I was expecting the hot-tub and deck to be open 24/7, or at least wait until we were finished. There is a library on the 3rd floor with coffee and tea at all hours. Cookies are available at 4:00 pm and the chocolate chip were to die for. Overall we had a wonderful time and will return!

Room Tip: We stayed on the 2nd floor and did not regret it! However, the library and deck are on the 3rd floor...
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Katie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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464 reviews from our community

Traveller rating
    384
    56
    13
    9
    2
See reviews for
99
248
11
20
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Jackson
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 23 July 2014 via mobile

Everything was great until the last night. Returned from dinner and our room door was propped open. They forgot to close the door after turndown , but since there are no safes in the rooms, all of our cash and jewelry where there to be taken. Front desk did not care, and seemed confused as to why I was upset. Can't ever imagine staying there again since they took no responsibility for a huge mistake. I would have been happy with a sincere I am sorry.

Stayed July 2014
Helpful?
8 Thank Smithcr4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandwich, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

This hotel provided me with possibly the most comfortable bed I've ever slept in, that along with its fine cotton sheets, wonderfully decorated rooms, large and well stocked bathrooms, huge soft towels not to mention the teddy bear, provide you with a blissful feeling of pure opulence. The staff are attentive and wonderful and the food and wine excellent.

Enjoy it all, it doesn't come cheap

Room Tip: Although the food and wine lists in this hotel are excellent they are more than happy to guide you t...
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cityaddick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

I would move in here tomorrow. The Staff, the decor, the quality of the rooms and the furniture are all top notch. I drove the young lady at the desk crazy (she never showed that I was annoying her) with reservation requests for hot air balloons, rafting + horseback riding, which she all handled professionally and successfully. They worked with us to try to find a scenic drive - a loop through Idaho, that was within our schedule. Coffee and refreshments were available 24/7, which helped with our 2 5AM departures. There was always someone handy to ask a question, help with something, and the place is immaculately kept. Worth every penny. Location is right in Jackson, but far enough off the main drag to be quiet; close enough so that you can walk to everything.

Room Tip: Our room (301) had a fireplace and a balcony; staff will build a fire for you on request.
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hd919ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hopewell Junction, New York
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

From the moment we arrived we knew we were someplace special. Every aspect of the hotel brings a smile to our face. The room was decorated so nicely it felt like home. The dining room, small and quaint, was very comforting and every meal we had was fabulous. The view from the hot tub was incredible. We had massages and facials that were some of the best ever. I can't imagine staying anywhere else when we return to Jackson, which we certainly look forward to doing.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steven G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 21 June 2014

I've stayed here twice for a week each time. It's my favorite hotel. I love the spa and book several visits during my stay. The hotel is walking distance to all the shops in town. The restaurant is excellent and all the staff couldn't be more helpful. I'll never stay anywhere else when visiting Jackson.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank L_Chalmers_Tx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 6 June 2014

We enjoyed staying here. It is more of an upmarket B&B or Lodge rather than a hotel but still very acceptable, great service from all staff in all areas. Perfect location to walk into town for dinner, bars etc and a gentle pleasant walk home.

The room is dark throughout the day so lights on at all times while in the room. Breakfast not included which was a surprise at these rates but that's par for the course in this location - quality accommodation is not cheap.

The bottled water delievered to the room is a great idea, cookies in the afternoon, small rooftop terrace with fire pit all worked really well. We took a look at Teton Village and were glad we had chosen Jackson Hole, I had the feeling that Teton Village works well in the Winter for skiing, Jackson Hole has much more life, restaurants, shops and entertainment year round.

My wife had the hot stone massage in the spa at the Rusty Parrot and said it was fantastic, she would love to do it again. We had 2 nights of dinner at Wild Sage restauarant in the hotel and were very impressed with both. Perfectly prepared food, knowledgebale staff, small number of tables, excellent service, great wine list and reasonably priced.

Trevor the Chef went out of his way to suit the menu to our taste with shared plates and great recommendations, he is a great asset to the hotel. The only minor downside would be that the restaurant lacks ambience, it could have so much more of a wow factor and intimate setting to match the great food. With a little attention to detail; candles, tablecloths, well positioned warm lighting and the setting more elegant to match the menu prices - there would be no need for guests to dine elsewhere in the town.

I would stay here again without hesitation.



Trevor

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank TomAmber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rusty Parrot Lodge and Spa

Property: Rusty Parrot Lodge and Spa
Address: 175 N Jackson St, P.O. Box 1657, Jackson, WY 83001-8521
Phone Number:
Region: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#1 Spa Hotel in Jackson
#1 Luxury Hotel in Jackson
#3 Family Hotel in Jackson
#7 Romantic Hotel in Jackson
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Rusty Parrot Lodge and Spa 4*
Number of rooms: 32
Official Description (provided by the hotel):
The standard of the lodge industry, it is located in downtown Jackson, a stroll from all the touristy, but feels almost like country living. ... more   less 
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Also Known As:
Rusty Parrot Hotel Jackson
Rusty Parrot Jackson
Rusty Parrot Lodge And Spa Jackson Hole, Wyoming

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