Our tour guide (James) made this experience a pleasure for our St. Valentine's Day vacation. James was five minutes early to pick us up and was very welcoming. His instructions and expectations for the day were clear and he was patient with questions from the tourists. We had a nice continental breakfast at the snowmobile shop and were fitted with our gear there. The instructions from James on how to work and ride the machines were clear and easy to follow. He was very concerned about our safety and that we would have a good time. James was attentive to all of the tourists needs and inquiries. Our tour was to the Granite Hot Springs, where we relaxed in the hot springs and were cooked/served a wonderful steak lunch (we had the choice of steak, salmon, or chicken). James took us to a big, open area and gave us free-range to play on our sleds. This was our first time on snowmobiles and our first time in Jackson Hole, so this was the perfect trip (and perfect tour guide) to get to know both aspects.