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“Wish it was a little more in the mix of downtown but an awesome place to stay”

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Hampton Inn Jackson Hole
Ranked #12 of 40 Hotels in Jackson
Certificate of Excellence
Huntington, West Virginia
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Wish it was a little more in the mix of downtown but an awesome place to stay”
Reviewed 25 February 2013

Our hotel room was very clean and the staff was helpful one of the best hampton inn's that I've stayed at. I wish it was a little closer walking distance to downtown but overall fantastic place to stay.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Candice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 27 February 2013
Thank you for your kind words!

We are thrilled to hear that you enjoyed your stay with us! Did you know that we have a START Bus stop on property which runs a free town shuttle? Give it a try next time you stay with us – super convenient and we're got plenty of bus schedules at the front desk!

We look forward to seeing you again and thank you for choosing the Hampton Inn Jackson Hole over the many lodging options in the valley.

Take care,
Heather Falk
Sales Manager
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774 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
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English first
Carrboro, North Carolina
Level 5 Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 December 2012

For the $300 / night that they charged during the peak summer season you would not expect that you could hear conversations from rooms on both sides of you and that the air conditioning was noisy enough to "wake the dead"! Called the front desk and got the sorry we are full response. At "breakfast" in the morning it was impossible to get near the buffet, in the miniature breakfast area and the selection was the worst I had ever seen at a Hampton property.When you walk into the lobby and the rooms, everything has received a very nice face lift. But as I said; If you put lipstick on a pig......it is still a pig!
STAY CLEAR of THIS PROPERTY!!!!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AHG_777777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 31 December 2012
Thank you for your review from your stay in August of 2012.

We value your feedback - regarding the air conditioning unit, we hope that you’ll take a moment to contact our General Manager, Bill Dillon, regarding your experience while staying with us. Mr. Dillon can be reached at 307-733-0033 or bill.dillon@hilton.com.

Happy New Year and we look forward to speaking with you,

Take care,
Heather Falk
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 November 2012

This hotel is a newer hotel, the rooms are really clean, modern, and well maintained. The hotel staff were kind and friendly. The continental breakfast in the morning is perfect to begin the day of exploration in Jackson. Would highly recommend it!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AHK2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 16 November 2012
Thank you for your kind words!

We are thrilled to hear that you enjoyed your stay with us!

We look forward to seeing you on your next trip - maybe a winter tirp next time, there's lots of snowshoeing and cross country skiing trails, dogsled tours, or take a sleigh ride out onto the National Elk Refuge and be amongst 5,000+ elk? : )

Thank you again for choosing the Hampton Inn Jackson Hole over the many lodging options in the valley.

Take care and safe travels,

Heather Falk
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Platte, Nebraska
Level 6 Contributor
501 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 9 November 2012

I always enjoy Hampton Inns. This one was newly remodeled when we stayed there. As always, the accomodations were great. Had the good breakfast, comfy beds, fridge, nice towels, hot tub, etc. Overall a very good value for Jackson. Staff was not very friendly at all. I am used to people at least acknowledging you when you enter and exit. Not so here. Too bad, it would make the overall stay awesome!

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kbqhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 13 November 2012
We truly appreciate your feedback!

We will definitely look into who worked during your stay and do apologize for the lack of appreciation you were given for choosing our hotel over the dozens of options in the valley.

We want the staff to appreciate the visitors who come to Jackson Hole because without you, none of us would employed! Simple theory, hard to express enough in midsummer!

Thank you again Kathy and we hope you’ll give us another try on your next trip to Jackson Hole and let us know how we are doing!

Take care,
Heather Falk
Sales Manager
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Littleton, Colorado
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 November 2012

Booked a four night stay here in early October. Rob, at the fron desk was the greatest....SINCERELY friendly!....clean rooms and attentive staff. A five million dollar renovation of the old Pointe Lodge has made it my place to stay. bill dillon, the manager is doing a great job of managing all of the intricacies of hotel logistics!

Room Tip: Room 330....large enough to store your bikes (2).
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank romanylife123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 7 November 2012
Thank you for your kind words!

We are thrilled to hear that you enjoyed your stay with us! We are loving all the new amenities this hotel has to offer our guests and couldn't agree more with you that our suites, are sweet!

Rob is a treasure and we truly take pride in making our guests feel welcome and at home!

We look forward to seeing you again on your next trip and thank you for choosing the Hampton Inn Jackson Hole over the many lodging options in the valley.

Take care,
Heather Falk
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, TX
Level 5 Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 October 2012

We stayed here for three nights.

Pros: The hotel was nicely remodeled and was very clean. The staff was helpful and friendly. Breakfast was good.

Cons: the room was small. Actually, we stayed at this property 10+ years ago when it was a Days Inn and again when it was The Point Inn. The room was not as large as we are accustomed to in a Hampton Inn. We stayed in a King room.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HooHokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 29 October 2012
Thank you for your feedback!

We love to hear how your stay was with us and it appears that between the clean room, friendly staff and breakfast, your stay was good!

After our extensive renovation, the room sizes did not change but thank you for letting us know your concern about the size of your room - we have 5 suite styles and they each have different amenities from sleeper sofas, a jetted tub, two with soaking tubs, 3 with large stand up showers, and 5 with fireplaces - it is a lot to put into a room but hopefully you felt more at home while staying with us!

We look forward to seeing you again on your next trip and thank you for choosing the Hampton Inn Jackson Hole over the many lodging options in the valley.

Take care,
Heather Falk
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Missoula, Montana
1 review
Reviewed 22 October 2012

We had a two night stay booked through one of the travel sites. Our first room had no power so we were move to another. Apparently they forgot to move our reservation to the new room and when we returned for our second night the keys didn't work in the door. The room had not been reserved and the few items we had left behind, expecting to return, had been discarded. All we got for our trouble was the palms up salute(sorry, but nothing we can do). Luckily I had my contact lens solution and was able to store my lenses in some plastic spoons, but my favorite t-shirt and a pair of underwear are gone forever!

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 29 October 2012
Thank you for your feedback!

We apologize for the need to move rooms during your stay with us – unfortunately we are still working through the quirks that come with renovating! Regarding your favorite shirt, if you can provide us with a description, we may be able to locate it in our lost found. Unfortunately, we do not keep underwear...they have moved on to a better place! : )

Again, thank you for your comments, and thank you for staying with us here in Jackson Hole. We hope you will come back for another visit and let us know how we're doing!

Take care,
Heather Falk
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Jackson Hole

Property: Hampton Inn Jackson Hole
Address: 350 S Hwy 89, Jackson, WY 83001-8506 (Formerly The Point Inn & Suites)
Phone Number:
Region: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Jackson
#12 Romantic Hotel in Jackson
#13 Family Hotel in Jackson
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Jackson Hole 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Book your stay at our Hampton Inn Jackson Hole hotel a scenic getaway in the Northern Rocky Mountains. The mountain lodge-like Jackson Hole hotel is just minutes from the Jackson Hole Airport (JAC) and the famous Jackson Town Square, where you will find shopping, dining and entertainment with a taste of the Old West. Jackson Hole is known best for its stunning scenery, clear streams, world-class skiing, and abundant wildlife. Explore some of the most spectacular landscapes rich with majestic mountains and pristine lakes. Jackson Hole has adventures for all seasons, from fly-fishing at Snake River, to snow skiing in the Grand Tetons. Jackson Hole offers some of the best experiences in the world. The Hampton Inn is one of the most beautiful hotels in Jackson Hole, offering several choices of guestrooms featuring single rooms, family suites, fireplaces, jetted tubs and our famous clean and fresh Hampton bed as well as premier amenities and services to make your Jackson Hole hotel stay as comfortable and enjoyable as possible. Relax in the hotel's Swim Spa, enjoy a work out in the complimentary fitness center which includes cardio machines, or unwind in front of one of our two outdoor fire pits. Stay on top of work with free in-room Wifi and our 24-hour complimentary business center with fax, printing and photocopying access. This Jackson Hole hotel's location provides easy access to Jackson, Wilson and Teton Village. Start the day with Hampton's free full hot breakfast served daily. If you're in a hurry, grab one of our free Hampton On the Run(R) Breakfast Bags, available Monday through Friday. Check out our Jackson Hole hotel deals for additional savings. There's an offer to suite every budget. Book online today and come see us in Jackson Hole. ... more   less 
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Also Known As:
The Point Hotel Jackson
The Point Inn And Suites
Days Inn Jackson
Jackson Days Inn
Hampton Inn Jackson Hole Wyoming

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