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“Great Customer Service”

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Hampton Inn Jackson Hole
Ranked #13 of 41 Hotels in Jackson
Certificate of Excellence
Waynesboro, United States
1 review
“Great Customer Service”
Reviewed 10 January 2014

We stayed at this hotel for a stopover on the way out of Yellowstone, with an early morning flight from Jackson. The staff went above and beyond in several areas, including packing us travel bags for breakfast for 9 people at 5AM. We also left behind a teddy bear in the chaos, which arrived home the next day along with a ski glove we hadn't noticed missing. Staff was extremely helpful throughout. Great example of what customer service should be.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Nathan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 16 January 2014
Thank you for your kind words - we are thrilled to hear that you enjoyed your stay with us!

Aren't those On The Go Breakfast Bags handy? Perfect for your early morning flights, our first track powder hounds and those who just want to get out there and explore Yellowstone National Park via snowcoach!

We love this time of year as it gives us a little more time to spend with our guests and lend a helping hand, i.e. making sure teddy (and the rouge glove) made it home safe and sound too!

Again, thank you for your comments and for choosing to stay with us. We hope you'll come back in the spring and experience all there is to do when the valley is teaming with life and so many shades of green, you lose count!

Take care,
Heather Falk
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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701 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
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English first
Atlanta, Georgia
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 January 2014

We stayed at the hampton last week with our 3 kids. We booked two rooms and while small, they were well appointed and comfortable. The hotel is clean and inviting. Great location. The breakfast was amazing, waffles for everyone! W-fi was included in our rate, which with 3 teens that is a plus. We definitely recommend people stay here, while it is not the resorts in teton village, it was a great hotel.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChristinePhoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 16 January 2014
Thank you for your kind words - we are thrilled to hear that you enjoyed your stay with us!

We are loving all the amenities this hotel has to offer our guests and you just can't beat a free, good breakfast! Plus, our location to Jackson Hole Mountain Resort and the Town Square is pretty convenient!

We pride ourselves on the cleanliness of our rooms as there is nothing better than a clean bed to fall into after a long day of exploring Jackson Hole!

We couldn't agree with you more that consistent, complimentary wifi is a huge hit with or without teenagers in tow! : )

We look forward to seeing you again on your next trip and thank you for choosing the Hampton Inn Jackson Hole over the many lodging options in the valley.

Take care,
Heather Falk
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Idaho Falls, United States
2 reviews
Reviewed 8 January 2014

Good location, away from the tourist area, but close enough to get to everything easily. Room was clean, but slightly stuffy, nothing that cracking a window couldn't fix. Reasonable pricing for the area and season. Nice lobby with a decent complimentary hot breakfast.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dave L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 16 January 2014
Thank you for your kind words!

We are thrilled to hear that you enjoyed your stay with us! We are loving all the new amenities this hotel has to offer our guests and I have to admit, my favorite amenity at the hotel is our breakfasts! Such a good variety of healthy options and those biscuits and gravy...yum!

We pride ourselves on the cleanliness of our rooms as there is nothing better than a clean bed to fall into after a long day of exploring Jackson Hole!

Plus, our location to Jackson Hole Mountain Resort and the Town Square is pretty convenient too!

We look forward to seeing you again on your next trip and thank you for choosing the Hampton Inn Jackson Hole over the many lodging options in the valley.

Take care,
Heather Falk
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 January 2014

the JH Hampton was a lovely hotel. Very quiet and clean. We only stayed one night, but check-in and out was flawless and the staff was very friendly. Not in the city-center, but an easy drive into town for dinner.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 16 January 2014
Thank you for your kind words!

We are thrilled to hear that you enjoyed your stay with us! We love this time of year as it gives us a little more time to spend with our guests and make suggestions on where to eat!

We pride ourselves on the cleanliness of our rooms as there is nothing better than a clean bed to fall into after a long day of exploring Jackson Hole! Not to mention a room that is cool and quiet makes for a very good night’s sleep!

We look forward to seeing you again on your next trip and thank you for choosing the Hampton Inn Jackson Hole over the many lodging options in the valley.

Take care,
Heather Falk
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Modesto, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 January 2014

Very nice hotel - we stayed for a couple of nights whilst visiting Jackson. The hotel has an upscale feel, comp breakfast was good, staff helpful. It's 1.5 miles from the centre, but not a big deal. Would definitely recommend and would stay there again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 16 January 2014
Thank you for your kind words!

We are thrilled to hear that you enjoyed your stay with us! We love this time of year as it gives us a little more time to spend with our guests and lend a helping hand!

We are loving all the amenities this hotel has to offer our guests and you just can't beat a free, good breakfast! Plus, our location to the National Parks and the Town Square is pretty convenient!

We look forward to seeing you again on your next trip and thank you for choosing the Hampton Inn Jackson Hole over the many lodging options in the valley.

Take care,
Heather Falk
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Longmont, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 December 2013

We really enjoyed our stay at the Hampton Inn in Jackson, Wyoming. The staff was very friendly and even helped me with a personal computer problem. The rooms were very quiet, even though they were near the lobby and there was a group of young hockey players staying there. It was not downtown, but only a five minute drive. The breakfast was good. We enjoyed the hot tub after a day of cross country skiing.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 127Teresa2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 31 December 2013
Thank you for your kind words!

We are thrilled to hear that you enjoyed your stay with us! We love this time of year as it gives us a little more time to spend with our guests and lend a helping hand - be with computers or scrapping windshields!

Love that hot tub - perfect for sore muscles from skiing, snowshoeing or just a long day in the car!

We look forward to seeing you again on your next trip and thank you for choosing the Hampton Inn Jackson Hole over the many lodging options in the valley.

Take care,
Heather Falk
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bartlesville, Oklahoma
Level Contributor
210 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 14 December 2013 via mobile

Once again this place delivers. Clean rooms, everything works, great staff and close enough to everything to make it really nice.
If your noise sensitive I'd recommend the high floors, construction is wood based, thus, foot noise can be heard.
Over all, great stay.
Thanks!

Stayed December 2013, travelled on business
Helpful?
Thank Albyfli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather F, Manager at Hampton Inn Jackson Hole, responded to this review, 31 December 2013
Thank you for your kind words - we are thrilled to hear that you enjoyed your stay with us!

We pride ourselves on the cleanliness of our rooms as there is nothing better than a clean bed to fall into after a long day of exploring Jackson Hole!

We think our location to the National Parks and the Town Square is pretty convenient too!

Again, thank you for your comments and for choosing to stay with us. We hope you'll come back in the spring and experience all there is to do when the valley is teaming life with baby animals and so many shades of green, you lose count!

Take care,
Heather Falk
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Jackson Hole

Property: Hampton Inn Jackson Hole
Address: 350 S Hwy 89, Jackson, WY 83001-8506 (Formerly The Point Inn & Suites)
Phone Number:
Region: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Jackson
#12 Romantic Hotel in Jackson
#13 Family Hotel in Jackson
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Jackson Hole 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Book your stay at our Hampton Inn Jackson Hole hotel a scenic getaway in the Northern Rocky Mountains. The mountain lodge-like Jackson Hole hotel is just minutes from the Jackson Hole Airport (JAC) and the famous Jackson Town Square, where you will find shopping, dining and entertainment with a taste of the Old West. Jackson Hole is known best for its stunning scenery, clear streams, world-class skiing, and abundant wildlife. Explore some of the most spectacular landscapes rich with majestic mountains and pristine lakes. Jackson Hole has adventures for all seasons, from fly-fishing at Snake River, to snow skiing in the Grand Tetons. Jackson Hole offers some of the best experiences in the world. The Hampton Inn is one of the most beautiful hotels in Jackson Hole, offering several choices of guestrooms featuring single rooms, family suites, fireplaces, jetted tubs and our famous clean and fresh Hampton bed as well as premier amenities and services to make your Jackson Hole hotel stay as comfortable and enjoyable as possible. Relax in the hotel's Swim Spa, enjoy a work out in the complimentary fitness center which includes cardio machines, or unwind in front of one of our two outdoor fire pits. Stay on top of work with free in-room Wifi and our 24-hour complimentary business center with fax, printing and photocopying access. This Jackson Hole hotel's location provides easy access to Jackson, Wilson and Teton Village. Start the day with Hampton's free full hot breakfast served daily. If you're in a hurry, grab one of our free Hampton On the Run(R) Breakfast Bags, available Monday through Friday. Check out our Jackson Hole hotel deals for additional savings. There's an offer to suite every budget. Book online today and come see us in Jackson Hole. ... more   less 
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Also Known As:
The Point Inn And Suites
The Point Hotel Jackson
Days Inn Jackson
Jackson Days Inn
Hampton Inn Jackson Hole Wyoming

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