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Review of Pony Express Motel

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Pony Express Motel
Ranked #21 of 40 Hotels in Jackson
Certificate of Excellence
Williamsville, New York
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“GREAT PEOPLE”
Reviewed 21 August 2014

We spent one night at the Pony Express Motel. The owners are true delights. Very interesting people. They were very helpful when we asked them questions such as where to eat or directions to certain attractions and which places to avoid and where the secret treasures were to visit in the area. We did have an issue with the toilet leaking, however the owner was there in less than five minutes and fixed the issue within 15 minutes. Although we did not need it, our room had a set of bunk beds which is nice if you are traveling with family members (kids). Another nice surprise (and very rare in the day) is that the room was equipped with a fridge and microwave. We enjoyed our one night stay at the pony express, and the next time we visit Jackson Hole we will stay longer.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Moffat50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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482 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
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English first
Neenah, Wisconsin
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2014

This was the last stop on a trip to Yellowstone and the Grand Tetons. We had checked a number of different hotels and based on reviews on Tripadvisor of the Pony Express Motel we decided to stay there. For anyone who is looking for reasonable priced accommodations in Jackson Hole, this certainly a good option. Our room had a small kitchen with a stove, microwave, refrigerator and sink. There was also dishwasher although we didn't need it. Jackson Hole is the Wyoming equivalent of Aspen, Colorado so its quite expensive to stay and eat there. The hotel is probably from the 1960's with some modern updates. The room was clean, although it had an odd odor that seemed to have disappeared by the second day we were there. Staff was friendly and helpful. I would have been nice to have a hair dryer as I didn't bring one along and it also would have been nice had there been at least one of those folding benches that you could put a suitcase on as we had to use the chairs in the room for our suitcases. Its not a national hotel chain, but as an option for someone who is looking to save some money not only on food but on housing as well, its a good option.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
4 Thank shp1226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billings, Montana, United States
Level Contributor
110 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 10 August 2014 via mobile

This place is great! Our room was not the over priced, disappointing type that we've had in a lot of other tourist/ resort towns. Yes it is a drive up motel and yes it is a little older. But it was extremely clean and the kids absolutely loved the bunk beds! It is located right across the street from a grocery store and some great places to eat. The staff is very friendly and very helpful. We'd definately stay at the Pony Express again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midland, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014

Family of 4 and we stayed for 2 nights. The owners were wonderful. Very knowledgable about what to do in the Tetons. My son had hurt his foot and they gave great advise on which trails would be good for us. I really can not say enough about how helpful and nice they were!
The room was spacious and the bunk beds were great for my two, by this time they needed their own space. Room was very clean and comfortable.

Room Tip: Call they are super friendly and will make sure your room fits your needs.
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Trisha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SAYRE
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 August 2014

The owner was very courteous and helpful. And our room was clean and the kitchen well stocked. The appliances and small bar were brand new. The bad thing is that adding such a nice kitchen took up ALL of the other space in the room as in no place for suitcases... not even a closet!
I also do not like the fact that this hotel charged us for all nights in our room so far in advance. I feel like one reason this is done is so that most travelers can't afford to change their plans and move to another hotel if they are disappointed.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank HMBSayre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irvine, California
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 August 2014 via mobile

The owners live on site and are very gracious. I stayed in the condo which has a full kitchen and microwave. Jackson is very expensive, so the rate was market. The room was pretty clean, but the motel itself is pretty old. There were minor things about the condo like one of the stove elements not working, an old frayed bathroom mat, and the room having no running water when the owner was filling the swimming pool for 20 minutes in the evening. I give the owner and service 5 dots but the accommodations 3 dots.

Stayed July 2014
Helpful?
Thank Trevor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 31 July 2014

We stayed at the Pony Express Motel July 23-26, after our stay in Yellowstone. We had booked one of the two bedroom condos thru an outside broker, and when I confirmed with the owners I was advised that it was unavailable for the first night stay. They offered us two connected rooms for the same price, and moved us over the next day without a problem. The hotel is clean, the room we had in the motel area had a full kitchen, which was great to eat breakfast. The condo was even better, two bedrooms, kitchen, small dining area, private patio by the pool, and access to a propane grill. There is a pool, and laundry room both of which we used.
The owners are very nice people, who care about their guests, and were glad to answer our questions on local restaurants, horseback riding, and shopping options.
The motel is a little way from the town center, (I wouldn't walk it) but only 3 min with a car. I have no problem recommending this motel for a family stay in the Jackson area.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank rainman73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pony Express Motel

Property: Pony Express Motel
Address: 1075 W Broadway Ave, PO Box 6285, Jackson, WY 83001-8650
Phone Number:
Region: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#11 Family Hotel in Jackson
#15 Romantic Hotel in Jackson
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Pony Express Motel 2*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to the Pony Express Motel in beautiful Jackson Hole, WY! Stay with us and enjoy old west hospitality. We offer a friendly, down-home welcome and clean, comfortable rooms. Nothing fancy...just a price that's fair and square in a prime location just minutes from world-renowned attractions. We are committed to providing all of our guests with a warm and inviting atmosphere so you can relax and enjoy your stay in Jackson. We look forward to welcoming you. Have a safe trip...see you soon! PS: Ask about our weekly and monthly winter rates! ... more   less 
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Also Known As:
Pony Express Hotel Jackson
Pony Express Motel Jackson Hole, Wyoming

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