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“Great Place for Ski Vacation”

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Homewood Suites by Hilton Jackson
Ranked #14 of 41 Hotels in Jackson
Certificate of Excellence
Philadelphia, PA
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Place for Ski Vacation”
5 of 5 bubbles Reviewed 9 March 2010

Stayed here for a week ski vacation and had a great experience. It's a good location and within easy walking distance to Town Square and the Elk Refuge. The staff was very friendly and always greeted us when we walked through the lobby.

The room was clean and the bed was very comfortable. The kitchenette came in handy. We also enjoyed the gas fireplace in the room to warm up by and to dry our gloves. The free wi-fi was fast and convenient.

They ran a ski shuttle, which was very convenient. It left the hotel at 8am and picked you up at the mountain at 4pm. We usually had to kill some time at the mountain in the morning, but I can't complain for free. The START bus is only a block away and another great alternative ($3). We took the bus to the grocery store, and it was free to ride in town. The bus drivers are friendly and helpful! The hotel also has a free airport shuttle, so there is little need for a rental car.

The hotel had various hot breakfast items in the morning that were pretty good. On weekdays, they also had salads and hot snacks at night, which was nice. Our favorite was the cookie hour! In the evenings, they had hot, fresh chocolate chip cookies with milk. Yummy!

We used the hot tub pretty much every night and it was really nice after a day of skiing. The lap pool was also nice and heated. The workout room is pretty small (1 eliptical, 1 treadmill, and a weight bench), but we didn't see anyone in there all week, so it's not a problem. I appreciate the water cooler and TV in the workout area.

Overall, we had a great experience here, and would stay here again for a ski vacation!

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SkierDawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
307-739-9899, GM at Homewood Suites by Hilton Jackson, responded to this review, 10 March 2010
Thanks for taking the time to write such a wonderful review about our hotel. We appreciate your business and hope to see you again.

All the best,

Joe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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652 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
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English first
Chicago
1 review
5 of 5 bubbles Reviewed 4 March 2010

Stayed in Jackson while on a ski trip to Jackson Hole Resort. Perfect location! Walking distance from great local bars and restaurants. The hotel shuttle from the airport and daily service to Jackson Hole Resort was such a great perk and saved us so much money. The staff is so helpful and there 24/7. Make sure to always take their recomendations. They know their stuff. Best value in Jackson! Would recommend for any type of traveler that bring you to Jackson.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kfender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
307-739-9899, GM at Homewood Suites by Hilton Jackson, responded to this review, 10 March 2010
Thank you for taking the time to write such a wonderfull review. I'm glad you enjoyed your visit to Jackson and that we were the perfect place for you.

All the best,

Joe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
14 reviews
8 hotel reviews
5 of 5 bubbles Reviewed 16 January 2010

We returned to Jackson for a ski trip and wanted to stay in the town of Jackson (instead of Teton Village). The Homewood Suites was the perfect option for a traveling couple (the standard sized suite might be a space crunch if traveling with kids). Our suite was just what we needed - a living room w/gas fireplace, small kitchen, bedroom and bathroom. Free Wi-Fi access was appreciated. Spa robes were in the closet for our use. Housekeeping even ran our mini-dishwasher for us when they cleaned our room. We felt like we were staying in a little apartment instead of a hotel suite.
We took full advantage of daily breakfasts and evening dinner service. Of course, this food isn't the same as cooked to order entrees at a restaurant. But, the food was good and the menus varied daily. Considering that this is a complimentary service, we felt that the hotel actually put a lot of effort into the meals provided. We appreciated that the hotel offered this service and looked at it as an opportunity to spend more money on lift tickets rather than meals. Coffee, tea and hot cocoa packets are available 24/7 in the lobby. There is cookie and milk service nightly from 8-9pm. What more could you ask for?
We love the town of Jackson and the hotel's location within town was great for walking to stores and local restaurants. The hotel is also on the Start bus line, which was convenient for heading around town or to Teton Village. The hotel offers a limited van service to Teton VIllage (one trip out in the morning, and one trip back in the afternoon) and we took advantage of this a few times too.
The staff was very friendly and helped us in arranging a car service to the airport for our trip home. We were able to print our airline boarding passes in the business center. We interacted most with manager Lynn and she was great. Thanks to everyone!
We won't hesitate to book again next year!

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bullzh8r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
307-739-9899, GM at Homewood Suites by Hilton Jackson, responded to this review, 18 January 2010
Thank you for taking the time to complete a review of our hotel. We appreciated the kind comments and hope to see you in Jackson in the near future.

All the best,

Joe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississippi
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 November 2009

This hotel was wonderful! First, the front desk staff is the friendliest and most professional group of people that I have encountered in a hotel. They did everything from
helping me with my boarding passes to Kelly jumping off our car due to a dead battery. They also arranged free transportation to and from the airport which we decided not to use, but this would have been very nice if we had needed it. EXCELLENT STAFF!
The staff was great and the rooms and other amenities were also. The rooms were split into a living area, kitchenette (full size refrigerator, stovetop, dishwasher, and cabinets), vanity area, bathroom, and bedroom. The bedding consisted of WHITE down comforters and fabulous pillows. Everything was spotless.
Each mornng, they provide a delicious breakfast. Selections include eggs, sausage, ham, waffles, cereal, biscuits and gravy, pastries, fruit, and toast. Each weekday night, they provide a dinner meal. This is all free of charge. Also, when you return from your evening activities, there are fresh baked cookies waiting for you in the lobby.
Since our daughter lives in Jackson, we will be visiting regularly and this is where we will ALWAYS stay from now on. It was great!!!

  • Stayed November 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SHale63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
307-739-9899, GM at Homewood Suites by Hilton Jackson, responded to this review, 30 November 2009
Thank you for such wonderfull comments. I'll be sure to share with the team. Hope to see you again soon.

All the best,

Joe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jackson, Wyoming
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 21 November 2009

From Jan- March 09, we stayed here for 43 nights when our home flooded & had to be renovated, We absolutely loved it - the staff was so amazing, we came to know all of them quite well & really felt like part of the family, as they called us.

We felt very blessed to have found Homewood Suites, to have to be out of our home for so long it was wonderful to be able to go to our temporary home away from home and relax & enjoy a normal life -not just staying in a hotel. The suite was perfect. I very much appreciated the fact that it was truly a suite (unlike some other hotels that advertise suite, when in fact its only a large room). The suite allowed me to be able to close off (the door) & be in the bedroom with my own TV, while the kids were in the "front" room with their TV. Our suite included a full kitchen with all the necessary dishes, pans, utensils etc, even a full sized fridge & micro, And a nice fireplace, pretty & functional.

One of the very best parts for us is that we were able to bring our cat "Grace" with us. The staff loved her & was very careful not to let her out of the room.

There is a medium hotel sized swimming pool & hot tub. but The exercise room is very small ! The hotel is located close to the dowtown area, within walking distance to it & the many resturants in the area. They even provide transport to the Teton Village ski area. They have a small dining room, with time limited food service

The only area I can truly say they need to work on is the cleaning - I found this to be below average, but I'm kinda picky when it comes to cleaning - other than that, this place is great.

I would definately recommend Homewood Suites to any & all visiting the area or extended stay.

  • Stayed January 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GraceHope777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
307-739-9899, GM at Homewood Suites by Hilton Jackson, responded to this review, 23 November 2009
Thank you for such wonderfull comments. We appreciate you taking the time to rate us and look forward to seeing you again.

All the best,

Joe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 4 October 2009

We stayed here with Hilton Points because it was so expensive, we got a room in Park City, Utah at a Waldorf Family hotel for half the price it would have cost here so not sure if the Homewood Suites is worth the money but this area seems to be very expensive. I thought the parking was a little tight and think they should have a doorbell on the back door because when you first get there and pull in to park, you have to walk around the building to go in the front door. Our room was very nice, I did not understand the complaints about size of the rooms because it wasn't cramp in anyway. BTW, the one chair was a recliner; we didn't figure this out until late on our last night. We used Jackson as our base to hike in Teton National Forest and it is definitely close enough for this. We had come from Yellowstone, I think it's a long drive to visit Yellowstone from here. We arrived on a Thursday night but didn't have the hotel's dinner; though we did have cookies and milk later in the evening. Friday's breakfast we showed up at prime time I guess; there were no seats and basically no food- there was no fruit, no water, 1 bagel, etc.. Fortunately a nice couple saw us standing there and offered to share their table. The person in charge of the food either couldn't keep up with the rush or wasn't as good as Saturday's. On Saturday, it seemed to be a more gradual flow and we were able to see what food should have been available on Friday. They do have a waffle maker and a couple of hot dishes. The Hot Tub was great after a day of hiking and the Homewood had some of the biggest towels I have seen. They also offer free laundry (need your own soap); I hadn't planned on doing laundry but decided to. As is typical the dryer is not the hottest so it took about 1 hour 45 min to dry my load but it did have jean shorts and canvas pants in it. Everyone on the staff were pleasant and helpful.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spny84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
307-739-9899, General Manager at Homewood Suites by Hilton Jackson, responded to this review, 6 October 2009
Thank you for taking time to rate our hotel. We appreciate the feedback and the nice comments about our staff. Hope to see you in Jackson again.

All the best,

Joe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
86 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 12 September 2009

the front desk staff here went out of there way to give us advice about visiting tetons and jackson, also they'll give you a styrofoam cooler since guests leave them there all the time (just ask). you can fill your cooler with ice in their kitchen... rooms were very clean and comfortable. the kitchen was great to cook food for our toddler before we drove to yellowstone. i only gave it 4 stars of 5 because this place was really expensive and we wouldn't have stayed here were it not for my hubby's Hilton points.

  • Stayed September 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YoostonTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
307-739-9899, General Manager at Homewood Suites by Hilton Jackson, responded to this review, 14 September 2009
Thank you for your wonderful comments. We appreciate your business and the time you took to rate us. We hope to see you again at the Homewood Suites Jackson Hole.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Jackson

Property: Homewood Suites by Hilton Jackson
Address: 260 N Millward St, P.O Box 2810, Jackson, WY 83001-8581
Phone Number:
Region: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Jackson
#13 Romantic Hotel in Jackson
#15 Family Hotel in Jackson
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Jackson 3*
Number of rooms: 41
Official Description (provided by the hotel):
The Homewood Suites by Hilton Jackson, WY, hotel, the only all-suite hotel in Jackson Hole, provides the perfect location for the business traveler or a family vacation. Located 3 easy blocks from the historic town square, this Jackson Hole hotel is the ideal basecamp for your Yellowstone and Grand Teton National Parks experience. Fully renovated in 2016-2017. Enjoy a complimentary full hot breakfast every day and an evening reception offering light dinner options and beverages Monday - Friday. Choose a one suite with a queen, a king or two double beds. Featuring a seperate living area, fully equipped kitchen, microwave, refrigerator and HDTVs with Direct TV for your entertainment. Stay connected with free Wifi throughout this Homewood Suites Jackson Hole hotel and enjoy having a business center providing everything you need for your office home away from home. ... more   less 
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Also Known As:
Homewood Suites Jackson Hole Hotel Jackson
Homewood Jackson
Hilton Jackson
Jackson Hilton
Jackson Homewood Suites
Homewood Suites By Hilton Jackson Jackson Hole, Wyoming

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