Overall a complete and utter disappointment from the moment we showed up.
>I messaged the manager the day of to let them know we were coming in late, followed it up with a phone call to confirm late arrival, and still the keys were still not left.
>We were put in a single unit when all my paperwork clearly states I booked a 2BR/2BA. The manager at first told me it was my responsibility to figure out why it said I booked a 1BR on her end. Wait...what!?
>There is no hot tub. I repeat: THERE IS NO HOT TUB WHEN THE PICTURES CLEARLY SHOW ONE. All you'll get is a slab where it used to be. Consider this false advertisement.
>Overall customer service was poor (borderline awful). Don't bother asking for extra towels or toilet paper for a 5 night stay either..
Only reason it didn't get 1 star is because of location.