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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Jackson, Jackson Hole, Wyoming

Reviews from our community

Poor - based on 1 review
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Reviews from our community

Roam74310...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Glorified Hotel without the Benefits”
Reviewed 4 January 2018 for a stay in December 2017
1
person found this review helpful

Overall a complete and utter disappointment from the moment we showed up.
>I messaged the manager the day of to let them know we were coming in late, followed it up with a phone call to confirm late arrival, and still the keys were still not left.
>We were put in a single unit when all my paperwork clearly states I booked a 2BR/2BA. The manager at first told me it was my responsibility to figure out why it said I booked a 1BR on her end. Wait...what!?
>There is no hot tub. I repeat: THERE IS NO HOT TUB WHEN THE PICTURES CLEARLY SHOW ONE. All you'll get is a slab where it used to be. Consider this false advertisement.
>Overall customer service was poor (borderline awful). Don't bother asking for extra towels or toilet paper for a 5 night stay either..

Only reason it didn't get 1 star is because of location.

Date of stay: December 2017
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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