Stayed here because Choice Hotels have always been adequate to excellent. Had a reservation because rodeo in Cheyenne was filling rooms for 150 miles. Checked in 3:00 and asked why the pool had closed sign. Was told "adding water" may be open later. The first room he gave us the refrigerator was not even cool so we moved all our gear (rode in on motorcycle) back down the stairs (no elevator) to another room. This frig was cool but not cold. After getting all unpacked and back from dinner, I asked about the advertised fitness center. Was told that is closed to get new equipment, pool still closed. Strike three. Tried to turn on the AC as the temp that day had been over 95. Discovered bare wires hanging from the wall where outlet should be, plaster on the floor, and then saw that the plug in had only two prongs as the third had been melted completely away. I went to the front desk and asked for a manager. After I explained all the problems to the clerk and asked for a partial refund, was told he would call the manager and let me know. I could not speak to him. Clerk called me back and offered to give us another room. We declined because of fatigue and all the things we would have to move, and the fitness center and pool still wouldn't be open. He said ,"Oh, the pool has been open" I told him it might be prudent then to remove the closed sign. This was 5 hours after I had twice asked him about the pool. Terrible service, fire hazard, and the only advertised ammenity delivered was the adequate breakfast. Will never stay at Econo Lodge again. I am trying to find out how to report this fire hazard.
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- Also Known As:
- Econo Lodge Laramie
- Laramie Econo Lodge