When checking in we were told the in-room hot tub may leak and to turn it off if it did. Also we were told we would receive a reduced rate for the inconvenience. We checked the hot tub and it leaked. We turned the hot tub off and drained it so it didn't ruin the carpet. The next morning I went to verify the billed amount. The manager on duty, Bob, was very argumentative with me and said we would not receive the reduced rate as told. Bob told me it was my fault for not demanding another room at the time we found out the hot tub leaked. After 20 minutes of arguing, he offered to waive the pet fee which I angrily took and left. The property was OK but after being treated this way I would not stay there.
- Official Description (provided by the hotel):
- Welcome to Days Inn Laramie, WY. As our guest, you can expect warm hospitality and a range of services including Daybreak Breakfast, fitness center, business center, free WiFi, indoor pool, hot tub and truck/bus parking. ... more less
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- Also Known As:
- Laramie Days Inn