We visited Laramie for a wedding with many of our family members arriving after we did. The hotel recommended to all of us was bad, so we opted to move. This place looked OK on initial inspection, so we changed hotels and reserved rooms for other family members. I wish we would have looked a little closer.
They claim to have wifi Internet access. This is only barely true. There are about 2 rooms in the whole place that have wifi access and it works quite poorly, is not supported at all, and frequently stops working altogether. I am a very savvy wifi user and actually run a series of wifi networks for a living so you can believe I know what I'm talking about. Business travelers should avoid this place.
The rooms are comfortable enough. Some are remodeled, some are not. If you stay here, make sure you get a remodeled one. The bad news is that the supposedly wifi capable rooms are not remodeled.
The prices are pretty high for the age of the motel. We were quoted $89 for single, $99 for double due to the size of our group, but the rates go up to about $130 per night. One of our group was actually stuck with a $130 rate "because he didn't have a reservation", even though none of us did and we told them it would be an unknown number of people staying with the wedding party. They wouldn't back down on this, either. Very, very poor customer service, considering the number of rooms we paid for.
The pool is clean and pretty nice. The hot tub is also nice.
There is a Mexican restaraunt on the property. I must say, I've eaten at a lot of Mexcian restaruants, and this was the best food/service/price combination I've ever experienced. The bad news is that it's independent of the hotel and they are moving a few doors up soon, judging by their new building under construction.
The hotel staff was pretty polite, but not terribly customer service oriented.
The rooms are definitely not cleaned very well at all. One gets the impression that this property might be an investment gone wrong. It is very understaffed and everything is about as cheaply done as possible, especially the maid service.
They do provide a continental breakfast, but it's pretty spartan. It consisted of coffee, milk, dry cereal, bagels, oatmeal, and occasionally fruit. There was no microwave. I don't expect much from these sorts of breakfasts, but this was pretty sad compared to most I've seen.
Overall, I would not recommend this place and would certainly never stay there again.
- Official Description (provided by the hotel):
- The hotel is currently in the process of being extensively renovated, including the spa area. ... more less
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