My family of 5 came to this restaurant one week ago in high hopes of having a very nice, high quality dinner- as the menu prices reflect. Wow- were we disappointed. Every step of the dining process, something went wrong. First, we ordered calamari, and were told, 20 min. after ordering it that it is frozen and would not be ready until our dinners were to be served. So, my children and us adults were upset with that news. Then, my husband orders the prime rib, as it's supposed to be a house specialty- we were there early, by 6pm, and were told, again 15 min. after we placed the order that they are out of that steak, and that they "would do anything to make it right", so he orders another steak off the menu, at a lesser price than the prime rib. I ordered a filet that was the size of the palm of my hand, and I have small hands. There were char marks all over the top of it. Not seasoned, and not tasty. The mashed potatoes were nothing special, then they serve this buttery mess of wilted - vegetables should I call them? Unappetizing to say the least! This equals $19? I don't think so. I can get a better and larger and more delicious filet from Outback Steakhouse. The kids meals were small- but not much to say about them. Then my daughter wanted to have a piece of blueberry cheesecake. She saw people ordering it all night and asked if she could get dessert because it looked so good. She ordered that only to be told minutes later that they were out of it. Here we are - a family of 5, on vacation states away from our home - going to try an establishment that sounded like it had much to offer, only to be highly disappointed. The manager came over, and gave the "oh, geez I'm sorry" line, and you would think the steak would be compensated? No, they let my daughter pick another $5 dessert, on the house. Big deal! That is no way to run a business!
My advice, spend your money on a nice steak dinner elsewhere. I should have looked at Tripadvisor before going there.
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