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“Good Facility Terrible Beds”

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Hilton Garden Inn Laramie
Ranked #1 of 19 Hotels in Laramie
Certificate of Excellence
Denver, United States
1 review
“Good Facility Terrible Beds”
Reviewed 5 June 2014

Everything else about the facility was great, but the beds must be replaced! The staff was very friendly and the facility and pool was great. If they replace the beds then this would be a great experience.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Neval G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this review, 6 June 2014
Thank you for your feedback, we really appreciate it. Our beds are newer adjustable beds, we are sorry you did not have a pleasant experience with them. On occassion they do need some adjustments by our Maintenance Department, I will put a work order in to ensure the bed is working properly in the future.

Thank you,

Page Malmstrom
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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630 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Crown Point, United States
1 review
Reviewed 5 June 2014

This hotel is very clean and the rooms were fresh and clean. Linens were fresh and soft. Hotel staff were very friendly. It was a wonderful hotel experience. If only they could all be this nice! We would definitely recommend this hotel to anyone.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rebecah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this review, 6 June 2014
Thank you for staying at the Hilton Garden Inn - Laramie, we appreciate your business! We look forward to serving you again!

Happy travels,

Page Malmstrom
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Draper, United States
1 review
Reviewed 29 May 2014

We have stayed at this hotel multiple times now and each visit we are pleasantly satisfied. It is a newer facility which is always nice. The staff is always very pleasant, the hotel is always very clean and the bar makes a very good drink.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this review, 6 June 2014
Thank you for staying at the Hilton Garden Inn - Laramie, we really appreciate your business! We look forward to serving you again.

Happy travels,

Page Malmstrom
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lompoc, California
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 May 2014

I have stayed here twice and each time had a nice overall experience. Great amenities, very helpful and engaging staff, clean comfy rooms. Not inexpensive, but truly a step up from most of the local places. The location allows you several choices for food and coffee just steps away, and the UW athletic facilities are within easy walking distance. I had to make a very early departure to beat a storm and road closure! Had it been closed, I'd have stayed another night or two.

Room Tip: I like the view on the west side if you can get a 4th or 5th floor room. The Snowy Range and a nice...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this review, 27 May 2014
Thank you for your recent stay and feedback, we appriciate your business! We look forward to serving you again in your future travels!

Page Malmstrom
General Manager
Hilton Garden Inn - Laramie WY
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, Colorado
Level 6 Contributor
578 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
Reviewed 17 May 2014

Convenient to the UWyo, stadium, and most of the other facilities--easy walking distance to most everything. Clean, friendly, helpful, with excellent coffee all day, good breakfast, cookies in the afternoon, wifi, quiet rooms, etc. It'll be my first choice the next time I'm in Laramie.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SCalCanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this review, 27 May 2014
Thank you for your recent stay, we appreciate your business and feedback! We look forward to the opportunity to serve you again in the future!

Page Malmstrom
General Manager
Hilton Garden Inn - Laramie WY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oconomowoc, United States
2 reviews
Reviewed 16 May 2014

We were on our way back from California and needed a place to stay. This Hilton Garden Inn was located close to I80. We were very pleased with our stay the place was clean well maintained and the staff was great!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this review, 27 May 2014
Thank you for your recent stay with us, we appreciate your business and feedback! We look forward to the opportunity to serve you again in your future travels.

Page Malmstrom
General Manager
Hilton Garden Inn - Laramie WY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 14 May 2014

We encountered an unexpected blizzard in Laramie, Wyoming which resulted in my mother-in-law having to leave one day early to beat the storm and get back home. While the 800 number would not refund that last night, the Laramie Hilton Garden Inn refunded that last night for my mother-in-law without any hesitation. The front desk staff was helpful, above and beyond during our entire stay, calling places to get business hours to checking the weather. It's definitely a 5-star staff. Kudos!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Katy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this review, 27 May 2014
Thank you for your feedback, I am really happy to hear our staff did a great job! We look forward to serving your monther-in-law again in the future!

Page Malmstrom
General Manager
Hilton Garden Inn & UW Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Laramie

Property: Hilton Garden Inn Laramie
Address: 2229 E Grand Ave, Laramie, WY 82070-5255
Phone Number:
Region: United States > Wyoming > Laramie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Laramie
#3 Family Hotel in Laramie
#3 Business Hotel in Laramie
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Laramie 3*
Number of rooms: 135
Official Description (provided by the hotel):
Located on the grounds of University of Wyoming, in the shadow of War Memorial Stadium and across the street from the Rochelle Gateway Center. We are within easy walking distance of all Sports and Academic facilities. Hilton Garden Inn is the only hotel in Laramie that offers complimentary shuttle service between the hotel and Laramie Regional Airport. The Hotel features 135 rooms, each equipped with a spacious work desk, phone with voice mail and a choice of complimentary or premium Wi-Fi & wired high speed internet access. A hospitality center in each room includes a microwave, refrigerator and Keurig coffee maker. Iron, ironing board, and hair dryer are standard in all rooms. The hotel has a Business Center that is complimentary to guests and accessible 24 hours a day. The Garden Grille & Bar restaurant located on site serves breakfast and dinner and features a bar and lounge. An indoor pool with whirlpool and fully-equipped fitness center is also available. The Hilton Garden Inn features over 2,000 square feet of flexible meeting and banquet space. Featuring a beautiful ballroom, which can be split out to three conference rooms and a plush Boardroom. Complimentary High-speed Wi-Fi access is available in all meeting rooms and our experienced banquet, conference services and audio visual teams are on hand to ensure your event runs smoothly. ... more   less 
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Also Known As:
Hilton Garden Inn Laramie Hotel Laramie
Hilton Laramie
Laramie Hilton Garden Inn

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