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“Nice stopover”

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Hilton Garden Inn Laramie
Ranked #1 of 20 Hotels in Laramie
Certificate of Excellence
Reviewed 24 July 2014

Made a planned stop here on our way to points further west. Nice, newer property with comfortable, clean rooms. The mattresses are supposedly adjustable but I didn't really notice any difference between any of the settings. Bed and bedding were comfortable none-the-less. The on-site restaurant offers a hybrid sit-down/buffet meal for a fair price. You are seated, order your "main" dish then go to the buffet to fill up on side. Excellent quality food and good service. Went for a swim and while the pool was small, it was not crowded. Pool has an "endless" feature that you can turn on and swim against the artificial current to simulate swimming laps. Will certainly stay again when we are in the area.

  • Stayed: July 2014, travelled with family
    • Location
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Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 14 August 2014

Thank you for your feedback and your business, we appreciate it! We look forward to the opportunity to serve you again in the future.

Happy Travels,

Page Malmstrom
General Manager

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389 - 395 of 660 reviews

Reviewed 24 July 2014

I cannot say higher praise for this particular HGI. I have stayed at many, primarily for business and while they all look alike and provide similar services, I am going to say, this is the by far, the best business event we've ever booked and hosted in the whole state of WY. The hotel is attached to the University of WY Conference Center, so the space alone compared to alternatives in the area, is unsurpassed.

The space is standard but spacious and flexible, as multiple configurations can be created. And, in our case - in one booking where we were double booked with another event, the GM took us around to think of every possible creative solution to ensure our needs were met and we were satisfied. Once booked and installed in the actual Conference Center, as opposed to the other meeting rooms, it is similar to being in your very own personal convention center that is indeed personal.

The staff is superb and customer service is going to exceed your expectations. No detail too small, no request to petty, and nothing is left to chance. Meticulous reviews, regular checking in, constant cleaning services, and smiles and friendly faces everywhere you turn - actually make staying here for business relatively enjoyable. Senior Management down to the front desk staff to the banquet manager and staff, each and every staff person met the same standard of excellence. This also applies to restaurant staff, housekeeping and other hotel personnel.

The hotel rooms are excellent, but standard HGI rooms. TV services are modern and easy to use. The internet/wi fi in the hotel and all parts of the hotel work and with speed and no dropping. In Eastern WY, these small amenities are not always easy to come by. For HGI Laramie, it is standard operations. I highly recommend this hotel and conference center and will not book anywhere else now in Eastern WY for business. Thank you HGI for making our stay very pleasant.

Room Tip: Ask to be far from the elevator, as there is a ding dong every time the elevator services the floor.
See more room tips
  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Lauren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 14 August 2014

Thank you for your feedback and business, it is greatly appreciated! We had a great time hosting your group and look forward to serving you in the future.

Sincerely,

Page Malmstrom
General Manager

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Reviewed 21 July 2014

I've stayed here off and on over the years but recently stayed when was in town for a family illness. The staff and facility were an excellent experience. For anyone from out of town unfamiliar with the area this is the best choice for visiting a student or coming to a game. The university is within walking distance and there are food locations also nearby. The best sleep in a few days we experienced on our trip.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank 685shellyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 14 August 2014

Thank you for your feedback and your business, we really appreciate it! We look forward to the opporutnity to serve you in the future.

Sincerely,

Page Malmstrom
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

We arrived here after a long day on the road. The front desk staff was courteous and professional. There were no problems with the Romance Package we had booked and the staff was accomodating when we had to change plans for delivery. Room was clean and nice. Bathroom items were very nice (Neutrogena brand). In room service was timely. Hotel breakfast was good. Hot meal choices from a short menu (eggs your style, waffles, omelets) with fruit, yogurt, bacon, sausage, pastries and muffins available buffet style. Service was available and attentive. The hotel was a bit off the main strip (Old Town) strip, but still within 5 minutes, and located on the UW campus. Parking was ample and well lit. Several restaurants within walking distance and there is a nice indoor pool.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank TSAfanfare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 14 August 2014

Thank you for your feedback and business, we appreciate it! We look forward to serving you again in the future.

Happy Travels,

Page Malmstrom
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

I stayed here in July for a conference. The hotel was clean and the staff friendly and had suggestions for restaurants in town. I did not eat at the restaurant because food was mostly provided during the conference. It was nice to have a lounge at the hotel, but it was very small. The room I had (on the 3rd floor) was a standard hotel room. Bed was comfortable. Wifi worked ok. it was spotty for one of the days I was there. The shower head was not attached to the wall. When you tried to adjust it, the pipe moved in and out of the wall. I let the front desk know about this, so hopefully it will be fixed. There are good lunch spots nearby, but the main dinner restaurants are in downtown about 2 miles away.

I felt it was a standard hotel, average to good for a conference or a 1-2 day stay to explore the area

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Chad L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 14 August 2014

Thank you for your feedback, we appreciate it. We did upgrade our WiFi last week, so hopefully we will be seeing you again and you will experience better WiFi connection and speed. Thank you for your business and we look forward to serving you again.

Happy Travels,

Page Malmstrom
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

Our room was OK, but the bathroom was gross. The shower was so bad that my wife would not use it. Instead we went to a friends house to shower. The hotel is relatively new but the upkeep has been neglected.

  • Stayed: July 2014, travelled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
2  Thank CraigWyo301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 23 July 2014

Thank you very much for your feedback. I apologize you experienced anything less than great at the hotel. Please contact me directly at the property so I can see what we can do to make this up to you. Also, for me to find out more details as to what room you stayed in and when in order for me to ensure it's improved upon going forward and discuss the details with my staff.

Sincerely,

Page Malmstrom
General Manager
307-745-5500

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Reviewed 14 July 2014

Staff is exceptionally friendly, helpful and professional. The front desk provided recommendations that proved to be spot on. Housekeeping worked around our work schedule. The wait staff in the restaurant was prompt and very friendly.Breakfast is delicious and ranks up with 4 and 5 star hotel restaurants in major cities. Our overall experience was great. The staff made us feel at home.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Christopher E R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIUWCONFCNTR, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 14 August 2014

Thank you for your feedback. We appreciate your business and look forward to serving you in the future!

Happy Travels,

Page Malmstrom
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Laramie

Address: 2229 E Grand Ave, Laramie, WY 82070-5255
Phone Number:
Region: United States > Wyoming > Laramie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Laramie
#3 Business Hotel in Laramie
#3 Family Hotel in Laramie
Price Range: £83 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Laramie 3*
Number of rooms: 135
Official Description (provided by the hotel):
Located on the grounds of University of Wyoming, in the shadow of War Memorial Stadium and across the street from the Rochelle Gateway Center. We are within easy walking distance of all Sports and Academic facilities. Hilton Garden Inn is the only hotel in Laramie that offers complimentary shuttle service between the hotel and Laramie Regional Airport. The Hotel features 135 rooms, each equipped with a spacious work desk, phone with voice mail and a choice of complimentary or premium Wi-Fi & wired high speed internet access. A hospitality center in each room includes a microwave, refrigerator and Keurig coffee maker. Iron, ironing board, and hair dryer are standard in all rooms. The hotel has a Business Center that is complimentary to guests and accessible 24 hours a day. The Garden Grille & Bar restaurant located on site serves breakfast and dinner and features a bar and lounge. An indoor pool with whirlpool and fully-equipped fitness center is also available. The Hilton Garden Inn features over 2,000 square feet of flexible meeting and banquet space. Featuring a beautiful ballroom, which can be split out to three conference rooms and a plush Boardroom. Complimentary High-speed Wi-Fi access is available in all meeting rooms and our experienced banquet, conference services and audio visual teams are on hand to ensure your event runs smoothly. ... more   less 
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Also Known As:
Hilton Garden Inn Laramie Hotel Laramie
Hilton Laramie
Laramie Hilton Garden Inn

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