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“If you can sleep through multiple (false) fire alarms you'll love this place”

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Best Western Pinedale Inn
Ranked #3 of 5 Hotels in Pinedale
Certificate of Excellence
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“If you can sleep through multiple (false) fire alarms you'll love this place”
Reviewed 18 August 2013

Things were OK here until sometime after midnight... when the fire alarm went off accompanied by in-room strobe light. I arose quickly and after brief investigation determined it was a FALSE ALARM. I got back to sleep only to be awakened AT LEAST FIVE MORE TIMES by additional false alarms. I don't think there is any plausible excuse for this ... if it's not working - shut the [--] off and have a night watchman patrol for fires until morning.

After a horrible night, I asked the AM receptionist about this and she apologized and said the best she could offer was a 10% discount on the room rate. Ummmmmmmm thanks, but had I known I'd have saved 100% ... I'd rather have slept in the parking lot.

Two follow-up e-mails with (local) hotel management and BW corporate management did not result in any additional accommodation other than the promise that:

"I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience."

Really?
No, I don't think I want to risk it....
I'll be avoiding this hotel in the future, and while I realize that BW "branded" hotels are independently owned and operated, my opinion of BW has been diminished as a result of this experience.

Stayed June 2013, travelled with friends
Helpful?
2 Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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201 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
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English first
Sarasota, FL, United States
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2013

Nice clean room. Easy check-in. Comfortable bed. Fast WiFi internet and a good breakfast. This is a nice hotel to stay in on the way to or from the National Parks in NW Wyoming. There is no elevator, however there are only two floors and for those who are visiting Wyoming, most likely you are healthy enough to walk up one flight of stairs. The breakfast was nicely laid out and an attendant was there making sure everything was stocked and clean for a full breakfast crowd. I would definitely recommend this hotel to anyone travelling to the area.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 223rexc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FL
Level 5 Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 August 2013

This is a noisy, smelly, dilapidated, overpriced dump which should be torn down immediately. I was shocked that Best Western has declined to this point. The room was dark and dingy, the food was awful and the walls were paper thin..

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank SiouxCitySueFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 9 August 2013

I received poor service from the attendant that was supposed to work the front desk. I called down to see if a Very Important Fax, had been received, was told "No." I then went down to the front desk only to find that the fax had been received 30 minute prior and that the attendant was gone. A Maid that spoke very poor English said "She is in the Restroom." 20 minutes of waiting she finally returned and gave me the fax that I needed ASAP !!! I would not recommend this hotel for Business Travel

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nebraska
Level 5 Contributor
68 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 7 August 2013

The not so great: Interior corridor building with generic parking puts considerable space and time between you and your vehicle. Location is partially strained but, still within walking distance to some of the restaurants.
On the upside, we had a very clean room with ample space. Pool and hot tub area were clean, well cared for and just perfect for end of the day relaxation. Breakfast was good and consistent with other BW's I have been to. Price was higher than I think it should be but, about average for Pindale.
The hot tub happened to be broke at the time and there was some troll of a woman in the lobby pitchin' a fit over that - although it's hot outside and she had 2 or 3 wild and un-ruley kids running around - did she expect to take those urchins to the hot tub? Just the same, the shift manager handled her polity and professionally in spite of this vulgar, and totally unjustified onslought.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodeguys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 31 July 2013

Over all it was very good the breakfast could be a bit better I had very under cooked waffles The room was great and I would suggest anyone try out the pizza place just down the street very good. The staff were friendly and helpful.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Osceola IA, United States
1 review
Reviewed 29 July 2013

On the road after a busy day in Yellowstone we located this hotel through GPS. Reservations system was wonderful, very helpful representatives. Walked into the lobby and greeted pleasantly. Room was nicely decorated and clean. The pool looked nice although we didn't get to use it. Laundry facility was a nice bonus although prices were a bit high, cost about $6.50 to wash and dry one load using our own soap. Breakfast was great, with lots of options for everyone in the family.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Erika S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Pinedale Inn

Property: Best Western Pinedale Inn
Address: 864 W Pine St, Pinedale, WY 82941
Phone Number:
Region: United States > Wyoming > Pinedale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Pinedale
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Pinedale Inn 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Mini-Refrigerators and Microwaves in Every Room ... more   less 
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Also Known As:
Best Western Pinedale Inn Wyoming
Pinedale Best Western

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