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“Great place”
4 of 5 bubbles Review of Quality Inn

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Quality Inn
Ranked #10 of 16 Hotels in Rock Springs
Cibolo, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place”
4 of 5 bubbles Reviewed 23 July 2014

This place was wonderful! The price was great for budget traveling. The rooms are small but not bad for 1 night. The staff was beyond AMAZING! They were so friendly and helpful! Close to food and a Walmart and drug store. Breakfast was good and in a nice clean, roomy area! The only down fall is that it need to be updated and the doors stick really bad, but that can be fixed. We will stay there again in the future.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Daylyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tgreenWyoming, General Manager at Quality Inn, responded to this review, 25 July 2014
Thank you for your review. We are very happy to hear that you enjoyed your stay at the Quality Inn Rock Springs. We like to know when our staff is doing an amazing job. We look forward to seeing you again the next time you are in the area.
Sincerely,
Trish Green, GM
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182 reviews from our community

Traveller rating
    36
    73
    44
    14
    15
See reviews for
44
71
14
10
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Texas
Level Contributor
115 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 17 July 2014

This is an older property and the rooms are spread out over a large area. Our room was on the backside of the property next to the Tattoo parlor which made it quiet, but kinda strange. The room was not dirty. It was nice to be able park our bike right outside the room. Free beer and wine was a nice touch. Not a lot of food choices within walking distance, so we had Chinese at the place next door (not bad)

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank jbooth2099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tgreenWyoming, General Manager at Quality Inn, responded to this review, 18 July 2014
Thank you for your review. We are glad you enjoyed the quiet room and the convenience of parking right outside the room. We are also glad you enjoyed our complimentary cocktail hour. We hope to see you again the next time you are in the area.
Sincerely,
Trish Green, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eaton Rapids, Michigan
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

We stayed 6-22-14. Room was quiet,beds were very comfortable and room was clean. It was a basic room for a very good price. They offer a full breakfast, including omelets. Something for everyone.

Although they have a pool, there is no water in it.

Room Tip: Ask for a room in the back, to avoid traffic noise
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JenniferM46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tgreenWyoming, General Manager at Quality Inn, responded to this review, 25 June 2014
Thank you for your review. We are glad you enjoyed the complimentary breakfast and the rest of your stay. We hope to see you again the next time you are in the area!
Sincerely,
Trish Green, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 23 June 2014 via mobile

I know this title is over used but I find it appropriate for this review. Our cross-country trip (Indiana to eastern Sierras/east of Yosemite) lead us to stays at two Comfort Inn and one Motel 6. I wasn't expecting much from this Quality Inn given the reviews. We arrived late. We were efficiently and cordially checked in and found our room spacious and clean. We have our dog with us and I sometimes think we're relegated to the 'less desireable rooms' but we were not here. I believe this entire hotel is only one story with all exterior-accessible rooms. We prefer this set up: easier to load/unload the car and really easy access for dog-walking. The king bed was very comfortable. Breakfast was plentiful and nicely presented in a light, airy spacious lobby area. They serve beer on tap for a nightly happy hour! The pool, hot-tub and picnic table area all looked very nice even though we didn't utilize these amenities. Would be great for kids. Overall a very affordable stay that I would highly recommend.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sfrogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tgreenWyoming, General Manager at Quality Inn, responded to this review, 25 June 2014
Thank you for your review. We are glad we were able to surprise you with the cleanliness of the facilities. I agree, outside entrances are a lot easier for loading and unloading, also makes things a lot easier with a pet. We are glad you enjoyed your stay. We look forward to seeing you the next time you are in the area.
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Boonville, MO
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 20 June 2014

Yes it is an old Quality Inn however, we received some of the best service here. They offered a 3 free drink happy hour and Jeff the bartender was very friendly.
This Quality Inn also had one of the best kept breakfast areas that I have experienced in hotels of this size. Nicely done.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Skipperd222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tgreenWyoming, General Manager at Quality Inn, responded to this review, 22 June 2014
Thank you for your review. We are glad you enjoyed your stay. We are glad you were able to enjoy the free drinks and breakfast. We hope to see you again the next time you are in the area!
Sincerely,
Trish Green, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Casper, Wyoming
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed 17 June 2014

Cleanliness and Customer Service are virtues this motel is desperately lacking.
We found a previous guests dirty socks in the room.
I requested late checkout checkout (noon), but had housekeeping knocking at my door at 8 a.m. (regular checkout is at 11); after politely letting them know I had late checkout, I had housekeeping staff stopping and literally looking in the window every 5 minutes. I finally shut the room darkening curtains and called the front desk to request they direct housekeeping to stop this; they argued and told me no one told them about my late checkout (which is an internal issue) and that the head housekeeper denied knocking on my door. Ugh. Any chance for rest or relaxation ruined!!!
Continued to be told I was wrong at checkout;
Requested management, told that none was available ever on weekends. Asked to leave a message, was told no place- I should call Monday.
The same people that own this property also own both holiday inn properties next door.

We stayed June 6th 2014.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SM_Renaissance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tgreenWyoming, General Manager at Quality Inn, responded to this review, 19 June 2014
We are sorry that you did not enjoy your stay. We have addressed all of your concerns with our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Rock Springs hotels

Silver City, Idaho
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

Stayed 3 days, Rooms were old, bed was nice. A/C worked well, breakfast was good. The only issue was the chemical they use for cleaning was extreemly over powering. We had to air out the room every time we came back. Not bad for the price. Stayed at Hampton inn before this rooms very nice breakfast horrible and it is $20min more per night!. If you just need a place to sleep the quality inn is sufficient.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SilverCityIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tgreenWyoming, General Manager at Quality Inn, responded to this review, 19 June 2014
Thank you for your review. We are glad that you enjoyed the bed and our complimentary breakfast. Thank you for letting us know the room freshener is strong. We will address that with our housekeeping staff. We hope you will stay with us again the next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn

Property: Quality Inn
Address: 1670 Sunset Dr, Rock Springs, WY 82901-7003
Phone Number:
Region: United States > Wyoming > Sweetwater County > Rock Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 16 Hotels in Rock Springs
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Quality Inn Rock Springs features 103 ground floor rooms. We offer a deluxe complimentary breakfast daily from 6am to 9am featuring waffles, cereal, juice, coffee, toast, bagels, English muffins, yogurt, and a variety of hot items rotated on a daily basis including bacon, sausage patties, sausage links, biscuits and gravy, scrambled eggs or omelets. We also offer complimentary cocktails in the evening from 5pm to 7pm. ... more   less 
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Also Known As:
Quality Inn Rock Springs
Rock Springs Quality Inn

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