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“Very nice room and great breakfast!”

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Holiday Inn Sheridan - Convention Center
Ranked #6 of 19 Hotels in Sheridan
Edmonton, Canada
Level 6 Contributor
135 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Very nice room and great breakfast!”
Reviewed 7 August 2014

We enjoyed our stay in a spacious and clean room. Enough space to put in a cot and still have room to walk around. Didn't use the pool, but there is a very nice courtyard with a waterfall in the hotel. We were given coupons for breakfast, which was a great deal for a hot breakfast in the hotel restaurant. Overall, a very good experience.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Seanwb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review, 8 August 2014
Dear Seanwb,

We are glad to hear that you had such a great stay with us, we look forward to seeing you again soon!

Warm Regards,

Elizabeth Ramsay
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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308 reviews from our community

Traveller rating
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    82
    33
    20
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48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 August 2014

We just stayed here for 3 nights and while the hotel was in a good location for where we needed to go, we found the service there to be sub-par. First of all, our maid service was poor -- room only half cleaned, and one day it wasn't cleaned at all. Then, on our second night, the fire alarm went off at 1:15 a.m. This was not the hotel's fault, but at no time did anyone from management come out and let us know what was going on, or when to go back in. After the alarm went off, we tried to go back in through the lobby, but was told by a fireman to stay out until someone told us to go back in. Well, no one ever did. We went back in awhile later, and while there were TWO people at the front desk, no one said a word to any of us until we asked! Horrible. What we were told was that they didn't know why the alarm went off, but that we were allowed back in. Needless to say, we got little sleep that night. Then, when I checked out, I asked if the room would be comped for that night. All I got was a voucher for brunch. We left without using it. The suite was large, but spartan. I'd never go back.

Room Tip: Don't go there unless you have something to do at the convention center.
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Debra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review, 7 August 2014
Dear tallwoman,

Thank you for taking the time to review our hotel, it is always very much appreciated and very helpful for our continual training of the hotel staff! We are very sorry to hear about all the issues that you encountered during your stay. I have already notified the Executive Housekeeper about your room issues during your stay, so that it will not happen again in the future. We have also implemented a new fire alarm protocol in case this situation should ever happen again in the future. We are truly sorry that we did not meet all of your expectations, guest satisfaction is our #1 priority, and we certainly did fall short during your stay.

We hope the rest of your trip was a more enjoyable one. If you should ever be in the Sheridan, WY area again please let me know so that we can make sure you have a better stay with us.

Warm Regards,

Elizabeth Ramsay
Assistant General Manager
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Travellers are raving about these Sheridan hotels

Boston, Massachusetts
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 August 2014

Stayed here for a conference recently. The hotel designers have tried to infuse the Wyoming theme in the hotel lobby and it works well for most part, except for the waterfall, which appears kinda contrived. The rooms are spacious, the bed comfortable, but the bathrooms could do with some updates. If you have the option of eating elsewhere, please go ahead, as the hotel food is passable. Moreover, the location and parking add to the positives.

  • Stayed June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vikas248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review, 5 August 2014
Dear vikas248,

We are so glad to hear that you had such a wonderful stay during your conference here at the Sheridan Holiday Inn! We look forward to seeing you again soon should you be in the Sheridan, WY area again!

Warm Regards,

Elizabeth Ramsay
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Casper, Wyoming, United States
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 August 2014

We went for a wedding, the staff was great, the sleeping was some of the best I have had since there was no night time noise, coming from another room or from traffic/railroad outside. We were there for 3 nights on the final day we did not have any washcloths left from cleaning staff. My only gripe was not for me, but a handicapped couple who were placed on the 5th floor handicapped room, the gentleman could not walk very well and was not very mobile. He was given use of a wheel chair while at the hotel, but unfortunately there was a fire alarm @ 1:30 am (people were being interviewed by fire dept) and the poor man had to hobble down 5 flights of stairs, (the elevator is turned off in fire situation) holding up a line of others trying to get out of the hotel. Could have been a HUGE mistake for the hotel if it had been a real emergency, they did move him down to the 1st floor after the situation. Should not have handicapped rooms on 5th floor for that reason alone

Room Tip: If you are handicapped please make sure you are on the 1st floor
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank LaCinda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review, 5 August 2014
Dear LaCinda T,

First of all thank you for taking the time to review our hotel, it is always greatly appreciated! We will be taking care of the handicap rooms on the 5th floor immediately. We are so glad to hear that you had such a great stay during your wedding.

Warm Regards,

Elizabeth Ramsay
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frederick, Maryland
Level 5 Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 August 2014

Large hotel with a very inattentive staff. Kind of strange parking lot (lots of really high curbs) . Rooms were clean and had a good night's sleep. Breakfast was good even though service was slow. There is a huge waterfall in the lobby.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Barangabill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review, 5 August 2014
Dear Barangabill,

Thank you for taking the time to review out hotel, it is always very much appreciated and helpful in training our staff. I have already spoken with the staff about these issues to assure that they will not happen in the future. We look forward to seeing you again soon should you be in the Sheridan, WY area!

Warm Regards,

Elizabeth Ramsay
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wampum, Pennsylvania
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 July 2014

We were on a 3 week driving trip from July 9-31, 2014 and this was one of the best hotels on our trip. The accommodations were perfect as we had a king suite. It was especially nice that there was a door between the bedroom and living room area so the early sleeper was not disturbed by the night owl.

The staff was pleasant and very helpful. The food in the restaurant was excellent. All in all, I can highly recommend this hotel.

Room Tip: Room 536 is a lovely suite.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank MJC99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review, 2 August 2014
Dear MJC99,

We are so glad to hear that you had such a great night in our king suite! We hope the rest of your trip was just as enjoyable! We look forward to seeing you again if you should ever be in the Sheridan, WY area again!

Warm Regards,

Elizabeth Ramsay
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, Oregon
Level 6 Contributor
100 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 July 2014

Oh what a treat after a few nights of Super 8's. The room was very clean, big, very friendly helpful staff, great Wi-Fi. We enjoyed feeling pampered again. Many outlets up, so you could reach them without moving the furniture. Nice size refrig. that freezes our ice pack.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank JeanP3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth R, Manager at Holiday Inn Sheridan - Convention Center, responded to this review, 29 July 2014
Dear JeanP3,

We are so happy to hear that you had such a wonderful stay! We look forward to seeing you again soon should you be in the Sheridan, WY area!

Warm Regards,

Elizabeth Ramsay
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Sheridan - Convention Center

Property: Holiday Inn Sheridan - Convention Center
Address: 1809 Sugarland Drive, Sheridan, WY 82801-5724
Phone Number:
Region: United States > Wyoming > Sheridan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 19 Hotels in Sheridan
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Sheridan - Convention Center 3*
Number of rooms: 212
Official Description (provided by the hotel):
Welcome to the Holiday Inn Sheridan.2 Miles from Sheridan Airport (SHR), with complimentary shuttle service. Conveniently located at exit 25, I-90, midway between Mount Rushmore and Yellowstone Park, making the hotel a perfect vacation stop. Both corporate travelers and tourists enjoy our indoor pool, whirlpool and sauna. Our 24-hour fitness center is a popular place to unwind. The Greenery Restaurant serves breakfast and lunch daily, with the best salad bar and Sunday Brunch in Sheridan. Sugarland Mining Company opens at 5pm daily. The specialty is Certified Angus Beef, however, they serve a variety of scrumptious dishes. Unwind in Scooter s Bar & Grill, open at 11 a.m. daily. Scooter s features a casual menu in a relaxed atmosphere. Enjoy your favorite sports on one of 12 screens. Our event space and outstanding service make the Holiday Inn Sheridan a favorite place to meet. Our catering experts will assist you in coordinating every detail of your event, making us a favorite site for weddings, conventions, banquets, military reunions and more. Hotel is near: Phoenix Fuel, Pearl Development, RockWell Petroleum, Fidelity Exploration.Nearby attractions include: Powder Horn Golf, Bradford Brinton Memorial & Museum, Don King s Western Museum, Mint Bar and Kendrick Mansion. The Holiday Inn Sheridan, offering guests a relaxing place to stay in a great town to visit. ... more   less 
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Also Known As:
Holiday Inn Sheridan Hotel Sheridan
Sheridan Holiday Inn

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