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“Comfy beds, good breakfast”

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Best Western Sheridan Center
Ranked #1 of 19 Hotels in Sheridan
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Comfy beds, good breakfast”
Reviewed 15 August 2014

Stayed here one evening after camping in the Big Horns. The bed was quite comfortable which is always what I desire after sleeping in a bag for a week. Nice breakfast, but nothing beyond what you normally get elsewhere. The price is quite reasonable compared to other options in the area.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Macbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee H, Sales Manager at Best Western Sheridan Center, responded to this review, 18 August 2014
Thank you for leaving a great review for us! Glad to here that you enjoyed your stay! Hope to see you again soon.

Renee Harned
Sales Manager
renee@sheridancenter.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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894 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2014 via mobile

I stay here once somtimes twice a month my reservations were messed up. When I called to make the reservation the lady on the phone was in such a hurry she booked me three night instead if two. When I called back the front desk person chad was very pleasant and straightened it out for me. On the way to sheridan I got a call that said my card was declined I always reserve with my personal card and then purchase the room with company credit card when I check in. Apparently thats not allowed any more. Kaylee was patient while I transferred money and paid for the room while parked along the interstate. While in sheridan they charged one night's stay to company credit card and one with personal credit card for whatever reason. When I called the front desk to straighten it out they told me that they DID not charge two different cards they put it all on the company card I paid with ....well thats not correct. Made for a stressful weekend. As far as the hotel its always clean and generally the staff is very pleasant. Hopefully next trip will go smoother.....

Stayed August 2014, travelled on business
Helpful?
Thank gdgirl30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee H, at Best Western Sheridan Center, responded to this review, 18 August 2014
Thank you for leaving us your feedback. Your experience helps us to make the appropriate adjustments to our service to make our hotel the best it can be. I would love to discuss this with you further. If you could give me a call or send me an email, I would like to see what we could do to make your next stay better!

Thanks

Renee Harned
Sales Manager
renee@sheridancenter.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocean Pines, MD, United States
1 review
Reviewed 14 August 2014

The staff was so friendly and helpful. When their shuttle was not available at the time I needed to leave for the airport, they arranged a taxi for me at the hotel's expense. It was wonderufl service!

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee H, at Best Western Sheridan Center, responded to this review, 18 August 2014
Glad you enjoyed your stay! Thank you for leaving us a great review. Hope to see you again should you come back to the area!

Thanks

Renee Harned
Sales Manager
renee@sheridancenter.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greybull
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2014

Hotel is centraly located in Sheridan. Condition of hotel is excellent. Price for the area on a weekend and events in town was reasonable. Beds were very good, clean parking area and just an overall good working hotel.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee H, at Best Western Sheridan Center, responded to this review, 18 August 2014
Thank you for the great feedback! Hope you will come stay with us again should you be in the area!

Thanks

Renee Harned
Sales Manager
renee@sheridancenter.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glenrock
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2014

We visit sheridan once a month and have stayed other places but will only stay here in the future! Beds were super comfy and the breakfast was great. The stairs were not fun but this hotel still far surpasses anyplace else in sheridan! Easy check in and out, clean, and friendly staff. You won't regret staying here!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wyowoman78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee H, at Best Western Sheridan Center, responded to this review, 18 August 2014
Thanks for such a great review! We would love to have you back the next time you are in town!

Renee Harned
Sales Manager
renee@sheridancenter.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2014

I always stay at the Best Western Sheridan Center, for business or pleasure, and have never been disappointed. The surprise this trip was the good food in the restaurant and the outstanding manager, Amber. I was unable to enjoy the short walk to downtown shops on this trip but always have that to look forward to. Great service! Great staff!

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Deborah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee H, at Best Western Sheridan Center, responded to this review, 18 August 2014
Thank you for the great review! I am happy to hear that you have been staying with us for your frequent stays here in Sheridan. Hope to see you again soon!

Thank you again!

Renee Harned
Sales Manager
renee@sheridancenter.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Superior, CO, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2014

Could not get anyone to respond to our complaints. The TV did not work, The faucet in the shower was broke and the air conditioner was so loud you could't sleep. Calling the front desk was a joke. They said they would send someone but never did.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee H, at Best Western Sheridan Center, responded to this review, 18 August 2014
Thank you for taking the time to leave us your feedback. I am really sorry that your concerns were not addressed. I would really like to discuss this with you further and see if we can't come up with some kind of a resolution. Please give me a call your send me an email so we can discuss this further.

Thank you again!

Renee Harned
Sales Manager
renee@sheridancenter.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Sheridan Center

Property: Best Western Sheridan Center
Address: 612 N Main St, Sheridan, WY 82801
Phone Number:
Region: United States > Wyoming > Sheridan
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 19 Hotels in Sheridan
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Sheridan Center 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
Best Western Sheridan Center is located in the heart of Historic Downtown Sheridan, Wyoming. Our prime location includes indoor and outdoor corridors with only a short stroll to the heart of Sheridan. So stop, shop, dine and enjoy our longstanding tradition of Western Hospitality. In town for business? The Best Western Sheridan Center can accommodate your corporate needs with conference rooms and large open areas for conventions. We provide high speed wireless internet, banquet/reception availability, and catering for up to 250 people. World class golf is a short distance with scenic views, making your business trip truly enjoyable. If you're passing through Sheridan, let us be your home away from home! Our indoor pool and hot tub are great after that long day in the car or motorcycle ride. Enjoy a cold beer along with your favorite sports on one of our 19 HD TVs in the Main Street Tavern. Fine dining is available in the Blackstone Grill with our modern twist on western cuisine. Enjoy our western cultural from the Big Horn Mountains with its hiking, fly fishing and horseback riding, to the site of Custer’s Last Stand; where the Old Western History runs deep. Our friendly staff will make your stay an enjoyable one! ... more   less 
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Also Known As:
Best Western Sheridan Hotel Sheridan
Sheridan Best Western

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