From the start of the reservation process throughout our entire stay I have not experienced such wonderful personalized attention at any other hotel/resort/property. Each time I called I spoke directly to Laurence (owner), Bob (owner), or Amy (guest relations). If I left a message my calls were always promptly and pleasantly returned. During the booking process I called several times, with several questions which were all answered happily and patiently.
This ranch is in the middle of nowhere it seems which makes it superbly special. Just getting there is an adventure, but it is well worth it! The scenery is breathtaking! It is so much to take in upon arrival. We were greeted like old friends and treated as such by all of the staff the entire visit. Where else can you pop your head into the kitchen, ask for some salsa, and have the chef happily ask if you want a bowl or a jug?! :)
The meals were great. Matthew is their new chef and he did not disappoint. Bob presented wine pairings with each dinner that were wonderful and any other request for beverage was met at no additional cost. I've read reviews complaining of the cost, but what should be recognized is that there are NO, ZERO hidden costs! That is what makes it so easy and wonderful. You are provided an ATV upon arrival and it is yours the entire stay. It is so fun riding the ATV's to the Ranch House to dinner every night. Dusty, but fun! I didn't have a warm enough jacket for hiking one day....they loaned me one. I needed goggles for riding the ATV....they loaned me some. Laurence and Bob dine with the guests at lunch and nightly and I find that a wonderful thing. They aren't just the owners that live off property or that stay in their home away from everyone. They are thoroughly involved with you for your entire visit. They both do activities with the guests which is another plus in my book. Bob took my husband and I to ride ATV's up on the mountain. We rode ATV's, hiked into the woods and listened for elk. We found a herd and hearing the bulls bugle back and forth to each other was an experience I will never forget. Talk about the call of the wild! Laurence zip lined with all of us on our last day and put us to shame with her talents! It was so much fun! There are so many activities to choose from you will never run out of something to do. They don't pressure you to do anything either. No schedule but your own.
Shooting with Randy at the shooting range was a great experience. It felt like we had known him for years. Tammy and Greta dealt with me and my first riding experience riding a horse with softness and patience. The horses were fabulous and so were the girls!
My husband and I stayed in the Panorama chalet. The views were AMAZING! I could sit out on the wrap around deck for hours just taking in the scenery. It is quiet and serene! Our cabin was stocked with everything we had requested (food) prior to our arrival and then some! When we needed additional food in our cabin and drink it was provided to us with no question, no charge, and a smile.
If you can make it there.....do it! You will not be disappointed! We can't wait to return with our children!
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- Also Known As:
- Red Reflet Ranch Hotel Ten Sleep
- Red Reflet Ranch Ten Sleep, Wyoming