We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Solid food, mediocre service”

Il Villaggio Osteria
Reserve with OpenTable
Il Villaggio Osteria is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Price range: US$20 - US$40
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Dinner, After-hours, Lunch, Reservations
Dining style: Casual Elegant
Cross street: Moose Wilson Road
Transit: Jackson Hole Mountain Resort Start Bus Stop
Description: In February 2008, Fine Dining Restaurant Group, of Rendezvous Bistro & Q Roadhouse fame, brought a taste of Italy to Jackson Hole with the opening of Il Villaggio Osteria. Located inside the Hotel Terra which is the state’s first LEED certified property and only the fifth in the United States. Highlights of the intimate restaurant are Il Villagio Osteria’s 12-seat wine bar and eight seat salami bar, where guests can watch as imported meats and cheeses, sourced from the country’s finest purveyors, are hand-sliced to order. House made pastas, sausage stuffed olives, beautiful wines and entrees round out the exquisite multi course menu.
Jackson, WY
Level 3 Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Solid food, mediocre service”
Reviewed 15 April 2014

This is probably has the best food in the village. Pizzas are good, as are the pastas. However, the service falls short, especially considering their pricing. This is not unique to Osteria and you can experience even worse service at other pricy places in the Village (e.g., Handle Bar), as I am sure it is very challenging to manage a seasonal work force.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank travelnowJackson_WY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
finediningllc, Public Relations Manager at Il Villaggio Osteria, responded to this review, 21 April 2014
Thanks for dining with us and for sharing your feedback. We truly value our guests' reviews.

While we're glad you enjoyed our food (including the pizzas and pastas), we're disappointed the service fell a bit short. Unlike many businesses in resort towns, most of our team members have been with us for multiple years and are very immersed and educated on the high quality of service we strive to provide each guest. We're sorry you didn't experience this when you dined with us and hope you'll give us another opportunity to wow you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

645 reviews from our community

Visitor rating
    301
    209
    86
    33
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Buffalo, New York
Level 3 Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Unexpected surprise”
Reviewed 9 April 2014

A very good Italian restaurant at the base of the Jackson Hole ski resort. After returning from a trip to Rome, we weren't expecting much from an Italian restaurant in the middle of Wyoming but we were surprised. The pasta dishes were delicious and well prepared and the pizza was awesome! my favorite dish was my octopus appetizer which was perfectly cooked....Great spot!

Visited March 2014
Helpful?
Thank WZurowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
finediningllc, Public Relations Manager at Il Villaggio Osteria, responded to this review, 21 April 2014
Thanks for joining us while you were in town and for sharing your review. We're glad we exceeded your expectations, especially after a trip to Rome! To maintain authenticity and present only the highest quality dishes, all our pastas are made from scratch (with the exception of the lasagna noodles - to preserve the textural integrity), as are our pizza doughs. We're thrilled you enjoyed both, in addition to the octopus appetizer! We hope you'll come see us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level 2 Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great Food!”
Reviewed 1 April 2014

A bit pricey, but what do you expect when staying in the Village. We arrived around closing, easy seating (but if you're actually dining at a normal hour call for a res in advance). They sat us, boozed us, and had a great time.

Visited March 2014
Helpful?
Thank Explorer739
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
finediningllc, Public Relations Manager at Il Villaggio Osteria, responded to this review, 21 April 2014
It was a pleasure to have you dine with us while you were in town. As you mentioned, reservation are recommended, but we always do whatever we can to accommodate all guests. We're happy you enjoyed the complete Osteria experience and hope you'll come see us again the next time you're in Jackson Hole. Cheers!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
24 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Hopping Italian in Teton Village”
Reviewed 29 March 2014

This place is packed every night and for good reason. Excellent food, good and quick service, great wine list and imaginative dishes. A must try while in Teton Village, just reserve ahead of time.

Visited March 2014
Helpful?
Thank Emma O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
finediningllc, Public Relations Manager at Il Villaggio Osteria, responded to this review, 21 April 2014
Thanks for sharing your review! From creative, delicious cuisine to the extensive wine list and attentive service, we're so happy to hear you enjoyed your evening with us. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level 6 Contributor
98 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
“great italian”
Reviewed 28 March 2014

great food, really varied menu, friendly staff, good wine list. can't say anything bad. you must have reservations.

Visited March 2014
Helpful?
Thank mkmd1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
finediningllc, Public Relations Manager at Il Villaggio Osteria, responded to this review, 21 April 2014
Thanks for taking the time to submit a review! Overall, this is the exact experience we work hard to provide each guest - excellent, creative food and extensive options paired with first-rate service. We're happy to hear you enjoyed this first hand.

While we do recommend reservations, we also accept walk-ins and do our best to accommodate these guests as well.

We certainly look forward to welcoming you back again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Il Villaggio Osteria also viewed

 
Teton Village, Jackson Hole
Teton Village, Jackson Hole
 

Been to Il Villaggio Osteria? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing