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“Second time - not so nice”

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Snake River Lodge and Spa
Ranked #4 of 7 Hotels in Teton Village
Holden Beach, North Carolina
Level Contributor
201 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Second time - not so nice”
Reviewed 2 July 2014 via mobile

I first visited this establishment last year and found it to be fun and inviting.

We had the pleasure of interacting with the GM and the front office manager, who really made it special.


Upon out return this year, not only has the management left, but so has the great staff. It was more of a robotic experience- thank goodness for the Tetons!

Stayed June 2014
Helpful?
Thank HoldenBea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (160)
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Grand Rapids, Michigan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2014 via mobile

Stayed with my kids 11, 13, 16.
Clean nice rooms. So much to do and see in the area! If we come back again would stay here. Free afternoon cookies in lobby and in the morning free coffee and tea. We have a pool at home and the to younger kids still wanted to go in this pool every day of our visit ! Really set up well with out door fire hot tub and water falls.

Stayed July 2014
Helpful?
1 Thank Michelle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014

We stayed at Snake River Lodge as we stayed here previously. This visit, we arrived was charged valet, an additional $25 to use the pool (even though we didn't). We checked the dinner menu at the restaurant hotel at 4pm and asked if we needed to make a reservation and was told we'd be ok without. At 6;00pm we walked down to the restaurant to find it was closed for the evening, but we could eat at the bar. This will be our last stay. Very under impressed.

Room Tip: Stay in Jackson unless your a winter visitor and skiing.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sumter, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

My friend Bobby put me on this one and he always takes good care of us. My family and I had been traveling in Yellowstone for a week or so, doing the Park Service hotels thing, and were set for three more nights in the cabins at Jackson Lake / Grand Tetons. My girls were ready for some internet and TV so we cancelled with the park and happily booked into the Snake River Lodge and Spa as Bobby just finished a week here with his family. Super nice place with a lovely pool and spa. Nice staff and a wonderful location at the base of the mountain / ski slope. This is my kind of vacation. I love my comforts.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Finisher02861
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casselberry, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2014

The location of this place is wonderful. Staff is uniformly nice and helpful. Spa and pool are excellent. Food in the bar was good. HOWEVER ... one day our room was not made up at all; coffee cups and pots were left dirty in the room. Housekeeping manager was apologetic and helpful, but such things should never occur in this type of place. We were given some adjustment. Despite the problems, I would go back.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EllenC652014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, FL
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 30 June 2014

We stayed one night mid-June to begin a 10 day trip to Yellowstone and Glacier NPs.
The lodge is decorated with fun bears everywhere. We reserved a basic queen room but were pleasantly surprised when we arrived to find we were booked into a king deluxe with spa tub and fireplace. The room was quite clean and comfortable. The staff we dealt with were all personable and accommodating.
We didn't eat on property so I can't comment on their restaurants.
Our experience here was great and I would highly recommend this lodge to others.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 June 2014

We read reviews of this hotel and saw its ranking of #4 out of 6 hotels on the mountain. Because of this, we booked only one night there and stayed at another hotel ranked higher for the remainder of our stay. I wished we had stayed at the Snake River Lodge the entire time. People had complained on-line about the $25 resort fee, which is standard in most resorts around the country. The resort fee there was well worth the price. They had 3 kinds of iced water (plain, cucumber/mint, and lemon) and freshly baked cookies out for the guests. They, also, put out dip with pita, carrots, and celery for their guests. The gym had excellent facilities and ice water and fresh apples were available there. The pool was the nicest I have ever seen and I have been to many nice hotels in and out of the country. It has an indoor pool and hot tub with a glass door to shield it from the outside, but continues to the outside. The outside has decorative rock formations with tunnels and caves and waterfalls. There is another hot tub inside the cave. The night was cold, despite it being the middle of June (in low 30s), but the pool outside was warm enough and the outdoor hot tub was so relaxing. The fire pit was going, too, so we enjoyed sitting there afterwards and we were plenty warm in our comfy hotel robes. The decor of the hotel was fabulous and cute all at the same time with carved bears in the wood. The staff was friendly and helpful. I read where there was a shortage of staff, but this was not the case when we were there. The room was large and lovely. I cannot think of a single thing that we did not love. Although the other hotel we stayed at on the mountain was very nice, we did not get nearly as much for our $25 resort fee. There were no cookies or snacks out and the staff was not nearly as helpful. That hotel was even more expensive. I would return to this hotel in a heartbeat and highly recommend it to all wanting to stay up in the mountains vs down in Jackson Hole.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Snake River Lodge and Spa

Property: Snake River Lodge and Spa
Address: 7710 Granite Loop Road, Teton Village, WY 83025 (Formerly Snake River Lodge & Spa, A RockResort)
Region: United States > Wyoming > Jackson Hole > Teton Village
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Teton Village
#3 Spa Hotel in Teton Village
#4 Family Hotel in Teton Village
#4 Luxury Hotel in Teton Village
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Snake River Lodge and Spa 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Snake River Lodge & Spa, a Rock Hotel Teton Village
Snake River Lodge And Spa, a Rockresort
Snake River Hotel
Snake River Teton Village
Snake River Lodge And Spa Jackson Hole/Teton Village

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