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“Excellent summer vacation”

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Snake River Lodge and Spa
Ranked #4 of 7 Hotels in Teton Village
Reviewed 12 August 2014

The Snake River Lodge exceeded our expectations offering many activities and superb accommodations. We enjoyed the morning breakfast buffet which got us off to a great start and made time to soak in the hot tub later that evening. The staff was superb and answered any questions we had during our stay. We look forward to visiting again!
Susan A.

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank steven4susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 11 August 2014

I'll tell you the best first. The Decor in the rooms and especially in the lobby was Fabulous!

Room view sucked. A lot of structural blockage and we got all the noise from the pool and we were 3 floors up. Bed mattress sagged in the middle. Breakfast was expensive for what it was. The title resort required us to pay an additional $25 fee over the $300 plus room fee. The resort fee did include..."free self parking" wifi too. Oh and a bottle of water for the first night's stay!

Room Tip: If it is winter and you ski this might be a nice place to stay, you are fairly close to a ski run.
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  • Stayed: August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank RecentlyRetired08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

I had never been to Wyoming before and it is beautiful. This hotel fit in perfectly. It has the best possible location - at the base of the mountain with the gondola up and a rope course for the kids. It's also right at the entrance to the National Park. The hotel itself was a cool mix of modern and historic. It has authentic historic elevators that my family (especially my kids) and I really liked and the decor was sort of mountain cozy. The pool was incredible. You can look at the pictures online but until you actually see and get in it you can't fully appreciate it - it's indoor/outdoor and has waterfalls and nooks that are almost cave like and has hot tubs...that was the wow factor for us. Our rooms were really nice with views of the Tetons, horses,etc. We ate the breakfast downstairs every day and it was really good (especially the bacon!) We got good advice from the Adventure Center and ended up renting an off-road buggy type thing that we could also drive on the road to get to these dirt trails that were so fun to drive on. The trails overlooked the Snake River with the best views. We will go back in the winter for sure.

Room Tip: Our rooms were on the 3rd floor and had great views.
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank fldawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

This is in the middle of everything you could want to do. Teton Village has plenty of activities for kids right in the village. Or a 20 minute drive will get you into the Grand Teton National Park. Great hike on easy scale was at the Lawrence Rockfeller Preserve and on to Phelps Lake. Gorgeous walk. Hotel has indoor/outdoor pool with two hot tubs. Large workout facility, but since the weather was great, we did all our exercise via outdoor activities. But nice to have a gym if it's raining as an option. Quick drive to Jackson to experience quaint western town.

Room Tip: Do not get any room ending in "28" (128,228, 328 or 428). These are weird little rooms in...
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  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

Pros about this hotel: location in the village, view (if you've got a room facing the mountains) and the renovated bathrooms.

Other than that, the rooms are VERY dark and certain basics seem to be missing, like enough hooks to hang towels after showering. We stayed here for a week with our 2 kids (ages 7 and 4) and they had a blast, and overall the experience was good. What killed the the trip though was the completely inept housekeeping. It was mindboggling-- you get better service at a Hampton Inn. Dirty glasses and mugs were still there 3 days later until finally I complained (and then that day, we still came home to dirty glasses. Finally the next day they were gone). They don't do anything other than change the towels, wipe down the bathroom and make the beds. Shoes and things were strewn everywhere, old coffee filter still wet and drippy in the machine, plastic cups on the bedside tables-- just not the kind of look you expect when your room has been cleaned. The problem is that the hotel has hired what appear to be a staff of very young, inexperienced kids who are sweet as can be but clearly have no clue how a higher end hotel should work. Better training and supervision would make all of the difference.

The pool is great for kids but not an area an adult would really want to spend time. Guest laundry requires a ton of quarters (couldn't that just be complimentary at $700 a night?) Gym is pretty nice and the spa was also pleasant, though no nail salon which is something useful on a trip when you've been hiking for days. Breakfast was OK but watch for inexperienced staff (again) charging you incorrectly. Everyone means well but the hotel is clearly not run by people who know how to run luxury hotels. We would not stay here again.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
2  Thank melt2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

This was our second stay at snake river lodge.Peter at the valet desk is just the greatest person.He was always so kind and happy to see us each day.Most of all he looked out for our well being,as I have trouble walking well. Such a nice,nice man.
We loved our room,large and with a patio,just perfect for us.The pool is very beautiful and we enjoyed it everyday. Liked where our room was located on the first floor.
The gentleman that greeted us each evening in the lobby really made us feel welcome, and he liked us staying there at the hotel. Good at his job.
Only bad were two rude employees. They were alway nasty. The hostess with the long hair at breakfast, and the dark haired bartender at night. But Peter and the gentleman in the lobby made up for their ugliness .
We are international people and work all over the world,so we do know about hotels.
Our room was always cleaned when we came back from breakfast,and done lovely. Thank you.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
1  Thank Deborah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

Bamrhein had it right. We had same experience. We overlooked back of Four Seasons in small, dark room. They moved us from 2nd to 4th floor when we complained as we were staying for 7 nights BUT with exactly the same location. Rooms were vacant and people were checking in and out each day. The hotel was overrun with small children with no supervision. Food overpriced and not good. Exercise room dated but adequate.
No desk and various room fittings did not work.
Only good experience was with the Backwoods activity outfit in the hotel

Room Tip: Ask for Valley view as they do not have mountain views
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Snake River Lodge and Spa

Address: 7710 Granite Loop Road, Teton Village, WY 83025 (Formerly Snake River Lodge & Spa, A RockResort)
Region: United States > Wyoming > Jackson Hole > Teton Village
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Teton Village
#3 Spa Hotel in Teton Village
#4 Luxury Hotel in Teton Village
#4 Family Hotel in Teton Village
Price Range: £142 - £381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Snake River Lodge and Spa 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Snake River Lodge And Spa, a Rockresort
Snake River Lodge & Spa, a Rock Hotel Teton Village
Snake River Hotel
Snake River Teton Village
Snake River Lodge And Spa Jackson Hole/Teton Village

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