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Best Western Plus Plaza Hotel
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Reviews (647)
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All reviewsstate parkhot tubhistoric buildingquichehot springs parklog furnitureacross the streetthe riverplace to staybest westernssulfur smellwithin walking distancemineral springsswinging bridgehot spring fedking bedspacious room
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449 - 454 of 647 reviews
Reviewed 30 September 2013

The rooms were spacious and had so many beautiful windows. It was light and airy and did not feel like a hotel room. The location was quiet and pretty in the park. Although we did not use the mineral springs hot tub, it looked inviting. You do, however, smell the springs in the rooms. Breakfast was good and free!

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Best Western
Thank Anne I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

Nicely renovated historic hotel right in the beautiful grounds of the State Park. Not period, but bright and cheery. The rooms are huge with nice beds. The check-in clerk was very pleasant and directed us to a great place for dinner. Some of the help was a little lackadaisical, but nothing major. The outdoor pool had been closed for the winter (totally expected in fall in Wyoming!). The spa feeds from the same spring as the bathhouses, so we had the convenience of a soak right down our steps.

Room Tip: Second floor rooms have no elevator - be prepared to do the steps.
  • Stayed: September 2013, travelled as a couple
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1  Thank PBandJ2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

This hotel was very small and set in a old building, which gave it a unique feel. The rooms were nicely furnished and larger then I expected. All of the staff was very friendly. It was very close to all of the local attractions.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Best Western
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

The hotel was clean and nice and in a great location within walking distance to the hot springs. The rectangular cool swimming pool was very refreshing after a long drive and large enough to do laps back and forth. There is an outdoor hot tub fed by the hot springs next to the pool. The hotel exterior is unique and historic. This was a very nice hotel, especially for a small town in the middle of Wyoming nowhere. Thermopolis was a nice place to stop on our drive from Denver to Beartooth highway to yellowstone. The bed was very comfortable also.

  • Stayed: August 2013, travelled with family
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Thank sherry547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

We arrived at the hotel after a long day of driving, ready to relax and enjoy the mineral spa, when the desk clerk informed us that the spa was out of order being "winterized." We were extremely disappointed and talked to the manager the next morning hoping for a price reduction, but all he offered was a 25% discount on a future stay. Since we are unlikely to return, this did not do us any good. He said that they called my cell phone a couple of days before, but that was not the case. If we had known the spa was out of order, we would have stayed at the Day's Inn across the way.

  • Stayed: September 2013, travelled as a couple
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Thank Gerty_from_Mead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel B, General Manager at Best Western Plus Plaza Hotel, responded to this reviewResponded 21 September 2013

Thank you for your review! I'd like to apologize for any miscommunications regarding our hot tub. By providing us with feedback regarding your experience, we can implement changes to ensure that future stays will be a better experience for you.
Daniel B, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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