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“Just popped in for a coffee”
4 of 5 bubbles Review of Up Country Bakery & Cafe - CLOSED

Up Country Bakery & Cafe
Cuisines: American, Cafe
More restaurant details
Restaurant details
Dining options: Breakfast, Dinner, Seating, Takeout
Description: Delicious & Organic Hand Made NY Style bagels and amazing sandwiches created on them! People Love our organic banana bread & organic pastries, juices and smoothies. Gluten Free & Vegan Friendly! Open 6 am to 4-ish pm Monday~Saturday. Sunday 9 am to 3 pm. Kitchen opens at 8:00 am and closes at 3:00 pm, however we are open til 4~ish for pastries and smoothies. Bagels sandwiches can be made after 3:00 at the discretion of our barista and the flow of the cafe. Loved by locals and visitors alike! Hope you'll come see us! Aloha!
Henley-on-Thames, United Kingdom
Level Contributor
281 reviews
114 restaurant reviews
common_n_restaurant_reviews_1bd8 189 helpful votes
“Just popped in for a coffee”
4 of 5 bubbles Reviewed 21 October 2013

I have to say that I cannot comment on the food at the "Up Country Bakery & Cafe" but what I saw looked very good.

We just went in for a morning coffee and cake which has to be recommended. The staff are friendly and it looks like a place where the locals visit to pick up lunches to take to the nearby beach.

Basically a nice place to come and relax over a nice cup of Kona coffee.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank wakey47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

130 reviews from our community

Visitor rating
    102
    18
    4
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Washington, DC
Level Contributor
214 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
“Gluten free and delicious”
5 of 5 bubbles Reviewed 29 September 2013

We came for the gluten free scones, and ended up with a couple of veggie burritos on GF wraps, smothered in the green sauce. So good! And big enough to share or have as leftovers. We ate here at least 5 times in the month we stayed in Captain Cook. I understand they are working on a GF banana bread. There are many vegan treats as well. GF bagel sandwiches, too. The scones varied in size from day to day, but generally were large. Priced $3.75.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jstarr23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hackettstown, New Jersey
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Average at best”
2 of 5 bubbles Reviewed 24 August 2013 via mobile

We read the reviews so made the trek with great antisipation. We are ok with funky and crunchy if the food is to die for but this was no better than Safeway. Yes, its health food, they are newage and think they make great food but sadly they are just average. Not worth driving out of your way. We ordered a scone and banana bread both were void of the moist, rich flavors we were expecting. Dissapointed.

Helpful?
1 Thank Robert B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sydney, Australia
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Awesome place until they fired their best baristas”
2 of 5 bubbles Reviewed 25 July 2013

I used to love this cafe, until they fired my two favourite staff/baristas - kat and mario i think - and when i visited kona again recently, the food was still good, but the coffee was so average (it used to be AMAZING, even my mom who never ever drinks coffee got hooked after one sip) and the girl behind the counter was not very helpful and seemed totally spaced out.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank aylasita7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HawaiiSandWitch, Owner at Up Country Bakery & Cafe, responded to this review, 7 August 2013
Aloha,
Mahalo for taking a moment to share your thoughts and frustrations regarding your recent visit to our cafe.
There is a saying that people come into your life for a reason, a season or a lifetime. Well, that's what we experience here with employees at Up Country as well. We absolutely love our ohana and do our best to balance business and the ohana-employee relationship. Life is constantly changing and seasons change for not only the cafe but for our employees as well.
When we started our business I worked the front of the house 7 days a week, 12 hour shifts. Because of the love and passion I have, balancing exceptional customer service, delicious coffee and drinks and getting items out in a timely fashion, is a HUGE part of the foundation of our cafe. When these qualities starts to falter we do our best to make things pono (right....balanced). Unfortunately, it's unrealistic for us to expect that all our baristas are going to be 100%, 100% of the time. If you don't mind, I'd like to know who your barista was when you visited. If you can please email me at UpCountryBakeryCafe@gmail.com that would be great.
Mahalo again for visiting us.....even if it was just for a season.
Aloha,
Antoinette & The Up Country Bakery & Cafe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sun City, California
Level Contributor
91 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
“Banana Bread worth coming from California for”
5 of 5 bubbles Reviewed 22 July 2013

This marks my wife and my third visit to the Big Island of Hawaii. We happened to find this place on our first trip here nd have been hooked ever since. The banana bread isn't goo, it is great but be warned, you will forever be comparing all other banana bread to this place's products. Three kinds - original, chocolate chips and Macadamia nut. I prefer the original. If you decide to have banana bread once in your life, this is the place to have it. Go slow in the parking lot - they need to resurface it badly. Nice staff in the bakery. About 20-25 minutes from Kailua-Kona but worth it.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DTM46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HawaiiSandWitch, Owner at Up Country Bakery & Cafe, responded to this review, 7 August 2013
Mahalo for taking a moment to share your experience visiting our cafe and bakery!
We are happy you love our banana bread. One of the secrets is that it is made with local apple bananas which are ripened to perfection which bring out all the natural sugars.
Mahalo again and we hope to see you again on your next trip out to Hawaii!
Aloha,
Antoinette & The Up Country Ohana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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