The Bay House is in a great location and superficially, seems nice. However, I would not recommend it to anyone.
On arrival, I was greeted by the husband. He showed me the room, told me where to park, handed me a cheap eats guide of which he couldn't tell me how to get to the restaurant that I selected, and then buggered off leaving me and my husband to fend for ourselves.
The rooms are nicely appointed, each containing a private balcony, or lanai. However, the garden is overgrown and the mosquitoes come out in full force at dusk which makes it hard to enjoy sitting outside.
Once the sun sets, the mozzies are then replaced with a cacophony of frogs and other insects which makes it near impossible to sleep. Thankfully ear plugs are provided for light sleepers.
There is a small open area when you walk in which is neither a lounging area or proper kitchen. There is a fridge to store food, but no sink for preparation. We brought in food for dinner and I had to search the cupboards for plates, utensils, etc. We had to wash the dishes in our bathroom sink which is a bit weird to me.
The owners were absent throughout most of our stay which is fine if you want privacy but not so great when you need assistance. I had to repeatedly knock on their door before someone answered so that we could get a bread knife to slice a loaf.
The breakfast was cold hard boiled eggs and some fruit and banana bread. The food is left out, so again, no service but help yourself.
I prefer feeling like a welcomed guest in a B&B rather than someone confined to a room whose food is set out for them so this was not the place for me.
I imagine there are more professionally run B&Bs in the area. I would look around before booking this one, despite how well presented it is in photos.
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- Also Known As:
- The Bay House Hotel Hilo
- The Bay House Hilo, Hawaii