Right away you felt as if you were staying at a place in the rainforest with the rain falling, surrounding Banyan trees, and numerous tropical birds constantly chirping. The lobby was nice to walk into however everything except the lobby lacked the Hawaiian or tropical feel of things. The rooms were generally nice and clean, but our first room was a view of the front street and not pleasant. Luckily, we were kindly given an ocean view after being moved twice. The first room change was because the TV didn't work, the second because the bed looked like it had been slept in and was not made. The ocean view room was very nice with a view of coconut island and the harbor. That brought the Hawaiian feeling back. It rained most of the time and the only pool there was a tiny outdoor pool that you would normally see at a small motel which makes sense because the property is small. It is understandable because this hotel is an older one (you can see and smell it in the hallways), but they have remodeled most of their rooms which brings it right up to the modern hotel look and feel. Overall, it was nice to stay in Hilo and be close to everything and have free parking, but there was no free internet and no welcoming feeling here with the staff.
- Official Description (provided by the hotel):
- Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more less
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- Also Known As:
- Hilo Hawaiian Hotel
- Castle Hilo Hawaiian Hotel Hawaii