Staff was really friendly and explained all possibilities of sightseeing. Additional we got a bottle of wine as a welcoming present. They had good recommendations for restaurants and wanted to let guests know that they are really welcome and get any support needed. We felt good there.
We had a private room with two double beds. Really high ceilings and big rooms and our own bathroom. Everything was clean. Unfortunately when I opened a drawer two roaches ran out, really disgusting and ants were on the bathroomfloor. The rooms seemed to be really clean but at least not enough, perhaps it is a problem cause of the climate there. The beds were another negative aspect, they were so hard that it was really hard to get sleep. We slept in one bed and rolled during the night into the middle because the bed was already formed in the middle. Our bed needed a new mattress. There are windows to the floors and we had the only room with no curtains so that the light of the floor lighted our whole room. It was not possible to switch off the light on the floor so that I had to sleep with an eyemask.
We did not used the kitchen but it was clean and neat.
Unfortunately it rained every day and a lot so that we were happy to leave Hilo but the hostel was okay.
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- Also Known As:
- Hilo Bay Hotel Hilo
- Hilo Bay Hostel Hawaii