We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“food average service poor”

Annie's Island Fresh Burgers
Ranked #2 of 37 Restaurants in Kealakekua
Certificate of Excellence
Cuisines: Hawaiian
More restaurant details
Restaurant details
Good for: Child-friendly, Local cuisine
Dining options: Dinner, After-hours, Lunch, Reservations
Reviewed 6 May 2014

This restaurant has a young service staff and young kitchen staff. They have not been properly trained in customer service or service recovery. Extremely blasé about both their work and their customers. Slow. Food average. Service poor.

    • Value
    • Atmosphere
    • Service
    • Food
Thank CaptainCruisingnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,262)
Traveller rating
Traveller type
Time of year
Language

800 - 804 of 1,262 reviews

Reviewed 4 May 2014 via mobile

Went here on recommendation of best burger!! Somewhat disappointing. Not what we hoped. Lack of flavor, slow service. On a positive note, the fries were good.

Thank Kim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

We'd heard this was the best burger joint on the Big Island. If that's the case, I feel sorry for the residents. My husband and I both ordered their Swiss bacon burger. His was pretty good -- in fact, it was juicy enough that the splattered onto his shirt -- but mine was extremely dry and flavorless. All I could taste was char -- and we'd ordered them cooked exactly the same. Mine was also devoid of bacon. We'd also ordered pinot noir, which was barely drinkable. On the upside, the service was great -- quick and very, very friendly. We didn't try their desserts, so can't speak to that.

    • Value
    • Atmosphere
    • Service
    • Food
Thank marisa13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

The burgers were as good here as anywhere we have tried in the US. Flavoursome, juicy and great value. This is a great place to try.

Thank Geoffmount
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2014

Annie's is relaxing, nice ambiance, built around a huge coconut tree, friendly service, yummy bar drinks, fantastic burgers of all sorts. The portabella mushroom burger is still my favorite! So far there is nothing I've tried that I don't like. Even the desserts delight.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Booey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Annie's Island Fresh Burgers also viewed

Kailua-Kona, Island of Hawaii
Kailua-Kona, Island of Hawaii
 
Kailua-Kona, Island of Hawaii
Kealakekua, Island of Hawaii
 

Been to Annie's Island Fresh Burgers? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing