What impressed me was - I was due to go on a dawn Lava boat triip - specifically to do some photography of the lava entering the sea.
These were professional enough to email me to tell me that the lava had stopped and what did I want to do. Other boats companies were still taking people out under the pretext of lava into the sea.
How professional and how honest were they........would use them again and again and again when the opportunity arises.
Pity it didnt happen this time ......but big and I mean a big thank you to captain Star for his customer service