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“Secluded oasis, outstanding stay!”

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Volcano Village Lodge
Ranked #2 of 32 Volcano B&B and Inns
Certificate of Excellence
Sydney, Australia
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Secluded oasis, outstanding stay!”
Reviewed 13 July 2013

We recently spent 2 nights here and had a amazing stay in the Mauna Kea room. It was the furthest away from the reception area and felt the most private.

The reception area was very cosy and full of books and DVDs to use, as well as freshly baked choc chip cookies. The DVD library is a good idea as there is no tv reception out here.

Our room was beautiful and stocked with everything we would need over the next few days. You could tell they'd taken the time to think about their guests needs and include the little things, like binoculars and flashlights for the national park, and an umbrella. The only issue we found was that the wifi did not work in our room (too far away from the router we presume) but it worked fine in the reception area. We were warned of this when checking in, but I would've appreciated a heads up perhaps when booking the room.

The breakfasts were put in the fridge the previous afternoon for you to prepare yourself the next morning, and we found this setup very convenient. There was both a microwave and a toaster oven. The first morning we had a frittata (very yummy) and the second was French toast with Portuguese sausage- this was delicious. Again you could tell they'd taken the time to think about what would work best under these conditions. The other food provided was plentiful and enough for a days worth of eating. There was oatmeal, cereal, a fruit plate, fresh fruit, a muffin, yogurt, granola bars, microwave popcorn, macadamia nuts and a little chocolate- all for two! Then juice, water, tea, coffee, milk and hot cocoa.

We found the bed very comfortable, the shower and water pressure great, and the temperate of the room nice. There was a dehumidifier and gas fire (neither of which needed during our stay), but we enjoyed the fluffy robes and slippers. I wish we'd had time to enjoy the hot tub- if you can spend 3 nights here it's well worth it.

We would definitely stay here again.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank tazbot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmaspencerliving, Manager at Volcano Village Lodge, responded to this review, 15 July 2013
Mahalo nui loa for sharing your thoughts!

We take great pride in knowing that our attention to detail was observed and appreciated. As frequent travelers ourselves, we like to believe that we know what items are important to guests when on vacation.

We are working to extend our WIFI range so that all of our guests can have full access from the comfort of their rooms. As it is now, all of our rooms are in range of a router, however, the farther rooms may have a weaker signal. We appreciate you mentioning this and please know that we are working to address the issue.

We hope to see you again!
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704 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (82)
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English first
La Grange, Kentucky
Level 5 Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 2 July 2013

We felt like we were in a five star treehouse with beautiful rainforest views out our window. Our room was very inviting and comfortable once we figured out how to work the fireplace! It can get cold in Volcano. The room was just as pictured, and we loved the round peaked roof in the Haleakala room. We arrived a little later than we expected and the office was closed, so we had to find our way around the property. The breakfasts were placed in the refrigerator the night before so that we could warm them up in the morning when we were ready to eat. This was convenient and there was plenty of food, although the food would probably have tasted a little better if it had been freshly prepared that morning. Overall we had a very enjoyable stay!

Stayed April 2013, travelled as a couple
Helpful?
3 Thank jasonandlaura26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmaspencerliving, Manager at Volcano Village Lodge, responded to this review, 5 July 2013
Mahalo for taking the time to write a review of our property. We appreciate your feedback.

As a permitted bed & breakfast in the state of Hawaii, we must follow certain rules regarding how we serve breakfast. The law states that bed & breakfasts cannot do hot meals in the morning, so we've come up with a creative approach to ensure that our guests get a balanced meal in the mornings. Our guests enjoy having their breakfasts in their rooms so that they can set their own schedule for the day without having to meet for a communal breakfast.

We hope that you will visit the Big Island again in the near future!
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calimesa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2013

The only reason I'm giving five stars is because I can't give TEN!!!! Awesome experience is an understatement. We stayed in the hale Kilauea cottage,which is 80% glass. Looking out into a tree fern forest. Imagine arriving well after dark exhausted from traveling on a plane, only to wake up in a awesome surreal rainforest. The staff was extremely professional and full of the aloha spirit. The staff provided us with a perfect breakfest each day that was designed around our choices. We ate breakfast looking into our own private rainforest. Small and intimate, this is the perfect place to stay if you want to just relax and get the knots out. If you like stuffy uptight B&Bs go to Kona. We will be back"

Room Tip: Ask for Hale Kilauea cottage first, then take anything. All rooms are unique and you can't go wr...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank linda b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmaspencerliving, Manager at Volcano Village Lodge, responded to this review, 13 August 2013
Your kind words have left us feeling wonderful! We strive for 5, so to hear you say that you had a 5 star experience makes us proud. We thank you for taking the time out of your day to write a review for us. We hope you will come back again soon!
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Silver Spring, Maryland
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 June 2013

My husband and I spent two nights at the Volcano Village Lodge -- the perfect end to our honeymoon! It's a quiet, romantic getaway -- about a mile from the National Park entrance, it's very convenient. The innkeepers were great-- very knowledgeable and accommodating. We would highly recommend it to anyone interested in visiting the volcano!

Room Tip: The Hale Manaluna is the one room attached to the main lodge so you do hear guests a bit in the morn...
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Stayed June 2013, travelled as a couple
Helpful?
2 Thank Helena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmaspencerliving, Owner at Volcano Village Lodge, responded to this review, 1 July 2013
Thank you very much for staying with us during your Honeymoon. We at Volcano Village Lodge appreciate your being our guest during one of the most significant vacations of your life.
Thank you, also, for writing a review. We are one of the most reviewed properties on Trip Advisor and our guests feedback is always a pleasure to hear.
At the Lodge we are continually working to improve our product for our cherished guests.
We look forward to welcoming you back on one of your anniversaries!
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Arlington, Virginia
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 June 2013

We had a chance to visit Volcano Village Lodge while we were staying at 5th Street Ohana. This was a place we had seen and wanted to stay, but were unable to get a room. It is as beautiful as th electronic pictures on their web.
The grounds are in a rainforest setting. There is a nice lodge and it is as quiet and peaceful as we read. The owners are two young ladies from the mainland. One was from the midwest.
We loved staying at 5th Street Ohana, but hope to stay here on a future visit.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DarkHorse H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmaspencerliving, Manager at Volcano Village Lodge, responded to this review, 5 July 2013
Thank you for your kind words. We love when our guests staying at our 5th Street Ohana property to come by our Lodge to say "hello!" and look around, so we are happy to see that you did.

Our Volcano Village Lodge property tends to fill up about 2-3 months in advance. We encourage guests who want to stay at the lodge, but are unable to get a reservation to check out our 5th Street Ohana property - located just a mile away.

We hope that you will get a chance to stay at Volcano Village Lodge on your next trip to the Big Island!
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Gleason, Wisconsin
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 June 2013

We stayed as a couple for three wonderful days in Volcano Village Lodge. It was simply fantastic! Decorated with colors of the rainforest with attention down to the smallest detail. Loving is the service the ladies provide.
The beds are the most comfortable. The bathrooms are designed modern and comfortable for the traveler who is here looking to explore the volcano park.
The location in the rainforest is really cozy and warm.
The spectacular large windows open up the room and give you the feeling of being directly in nature.
The breakfast is appealing yet simple. The breakfast is served directly in the room. Each day the fridge is filled with fresh fruit and baked treats, and even individual requests such as vegan.
We conclude that one can only say that there is no better place to call home while traveling on this side of the BI.
The ladies were kind and nice when we needed help or assistance.
We did find the parking a little tight, but that was only when all the rooms were occupied.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BirdLoverUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmaspencerliving, Manager at Volcano Village Lodge, responded to this review, 5 July 2013
Your kind words have brought a smile to our faces on a beautiful (although rainy) Hawaiian morning! We are happy to hear that you had a 5 star experience at our property. Our Innkeepers love to share local knowledge and inside information on places to see, so we are happy that you were able to spend some time with us.

We welcome you to come back anytime! Mahalo nui loa.
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Boulder, Colorado
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 June 2013

We are so happy that we splurged for two nights at the Volcano Village Lodge. Our family of four truly enjoyed all of the amenities provided by the innkeepers. Movies, books, cookies, etc, available in the reception lodge. The breakfast was delish- quiche one morning, egg casserole the next- and lots of extras, like yogurt and amazing fresh fruit. Our private bungalow was tucked in the lush grounds. We never saw any other guests. So quiet and tranquil. They have it all covered... robes, slippers, heated towel rack, snacks, water, juice, coffee and tea. If you want to spend a couple of days on this side of the island- you can't find better accommodations. Very convenient. There aren't a lot of restaurants close by to choose from- but the Thai place was excellent.

One note- we stayed in Haleakala. Queen bed and a sofa pull-out (which was all beautifully made up when we got there). The sofa bed was perfect for our 7 and 9 year olds to share, but would be better for one person if any older than that.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AlyAnne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
emmaspencerliving, Manager at Volcano Village Lodge, responded to this review, 5 July 2013
Aloha and thank you! We appreciate you taking the time to write a review upon returning home. The futon bed in Haleakala is only set up by our staff for 2 younger children or 1 adult - never 2 adults/older children - so we appreciate you making that note in your review. :) We hope to see you again in the near future!
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Additional Information about Volcano Village Lodge

Property: Volcano Village Lodge
Address: 19-4183 Road E, 19-4183 Road E, Volcano, Island of Hawaii, HI 96785
Phone Number:
Region: United States > Hawaii > Island of Hawaii > Volcano
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #2 of 32 B&Bs / Inns in Volcano
Price Range (Based on Average Rates): ££££
Hotel Class:3 star — Volcano Village Lodge 3*
Number of rooms: 5
Official Description (provided by the hotel):
Heaven on Earth. Welcome to the paradox of fire and tranquility. We created the Hawaii Volcano Village Lodge for people who want more out of life than a whirlwind tour of the island. Located just a mile from the Hawaii Volcanoes National Park, our lodges and retreat are where you will wake up in peace and beauty. Stroll through the sacred rainforest and rest in your deluxe lodge with every comfort, including the plushest bedding, a fireplace, DVD, CD, private telephone, wireless connection, tropical breakfasts and more. ... more   less 
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Also Known As:
Volcano Village Hotel Volcano
Volcano Village Lodge Hawaii

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