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“Ohia Hideaway overpriced, lacked basics”

Volcano Vacation Homes (Chalet Kilauea Collection)
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Volcano Vacation Homes (Chalet Kilauea Collection)
Seattle
1 review
“Ohia Hideaway overpriced, lacked basics”
Reviewed 27 June 2007

The Ohia HIdeaway is a one-bedroom cottage operated by the Chalet Kilaueau Collection. It has cute furnishings, and is very quiet. We stayed there from June 20-23, 2007. It cost over $190 a night with tax, but lacked many of the basic amenities one would expect for that price.

First, the lighting was so dim it was hard to read, and even more difficult to cook in the poorly equipped kitchen. We had to call the management two days in a row to get maintenance to bring bulbs brighter than 60 watts. They never did replace the burned-out bulb in the light fixture over the sink. or the 40 and 25 watt bulbs in the fixture in the corner of the kitchen. Both fixtures are made of cheap plastic, with sockets that have corroded in the humidity. These cheap corroded fixtures may well start an electrical fire.

The cooking pots and utensils were inadequate. The cabinets were filthy. There was a half-sized refrigerator, with an unusable freezer. It hadn't been defrosted for years, so there was no room to put anything in it. There were no screens on any of the windows. When it got warm, we opened a few windows and the bugs swarmed in.

The queen bed had a too-short flat bottom sheet instead of a more common contoured sheet. The sheet was too short to stay tucked in, so it came undone in a snarled mess every night.

For nearly $200 a night (with no maid service unless you stay four nights or longer) we expected the basics to work. It may be that other cottages were better maintained and equipped, but this one was not worth the price.

Susan Helf
Seattle, WA

  • Liked — quiet, lovely setting
  • Disliked — lack of basic amenities
  • Stayed June 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank justthebasics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • Any
English first
Kailua Kona, HI
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 February 2007

The Chalet Kilauea rents out small houses and rooms. We rented the 3 bedroom house "Pele's Plantation", and we were less than pleased. Our cost was over 250.00 per night, which is higher than any other B&B we have stayed at in Volcano. (We have stayed in about 6 others.) The cost does not include breakfast. You have to pay extra for any food of any kind. We also had to buy paper towels and coffee filters. This particular vacation house has a hot tub, but the temp was only 94, so when we went to use it, we couldn't warm it up fast enough. It is also outside about 25 yards from the house, but no slippers or robes were provided, and going from the hot tub to the house late can be really cold and wet. There was a giant 60" TV in the living room, but it only got about 6 channels. There were televisions in two of the bedrooms, that got all channels, but our friend who was getting the 3rd room had to go without as it had no TV. We have stayed at better places (try the Teapot Cottage) and really got our moneys worth. Sometimes its the little things that can make all the difference for not too much money. The service was great, and the house was nice. The beds were very comfy, but it would have been nice to have had breakfast included, and better amenities. Over all I would not recommend this place due to the high cost. I would have felt that about 125-175 would have been more appropriate, but breakfast would still have to be included.



  • Liked — The hot tub
  • Disliked — The mold on the curtains, the lack of ammenities
  • Stayed January 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank microgrooves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Volcano Vacation Homes (Chalet Kilauea Collection)

Property: Volcano Vacation Homes (Chalet Kilauea Collection)
Address: 19-4178 Wright Road, Pob 998, Volcano, Island of Hawaii, HI 96785
Region: United States > Hawaii > Island of Hawaii > Volcano
Hotel Style:
Ranked #19 of 20 Speciality Lodging in Volcano
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Volcano Vacation Homes (Chalet Kilauea Collection) 3*
Number of rooms: 1
Official Description (provided by the hotel):
Nestled within native Hapu'u tree ferns and Ohia trees, these delightful havens offer the luxury and privacy you seek. Each vacation home is masterfully designed with an elegant decor and comfortable furnishings ("Hawaiian Plantation" to "French Country"). Our vacation homes are strategically located within Volcano Village; as close as possible to the entrance to Hawai'i Volcanoes National Park! Attention to detail, direct phone line, cable TV, stereo system, full kitchen, living space, and dining space. ... more   less 
Also Known As:
Volcano Vacation Homes (Chalet Kilauea Collection) Hawaii

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